簡易檢索 / 詳目顯示

研究生: 黃芷璇
Chih-Hsuan Huang
論文名稱: 以多層次觀點探討高績效工作系統與員工績效之關係-以員工雙歧為中介效果、和諧為調節效果
A Multilevel Examination of High Performance Work Systems and Employee Performance: The Mediating Effect of Employee Ambidexterity The Moderating Effect of Harmony
指導教授: 張譯尹
Yi-Ying Chang
口試委員: 張譯尹
Yi-Ying Chang
謝亦泰
Yi-Tai Seih
陳崇文
Chung-wen Chen
吳宗祐
Tsung-Yu Wu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 72
中文關鍵詞: 高績效工作系統員工雙歧員工績效和諧動態能力理論
外文關鍵詞: High performance work systems, employee ambidexterity, employee performance, harmony, Dynamic capability theory
相關次數: 點閱:257下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 隨著資訊科技的發展及快速變動的環境下,企業必須持續地建立、調整、重置其內外部的各項資源以掌握競爭優勢。過往研究著重以策略的觀點探討高績效工作系統透過組織雙歧,進而影響個人及組織績效。然而動態能力理論(Dynamic Capability)的概念也在近年受到更多的重視,強調辨識、掌握、轉換機會的能力,故本研究以動態能力觀點探討高績效工作系統對對組織及員工績效的影響。另外在兩者之間的中介與調節機制也會在本研究中進行探討。本研究的研究對象為18間企業36個部門單位,包含高階管理職、單位管理職與單位員工,共252名。本研究採用多層次結構方程模型(Multilevel Structural Equation Modeling, MSEM)進行資料合併檢驗,研究結果顯示員工雙歧會中介高績效工作系統與員工績效之間的關係;而和諧會調節員工雙歧和員工績效之間的關係。


    With the development of technology and the rapidly changing environment, enterprises must continue to integrate, build, and reconfigure internal and external resources to achieve competitive advantage. Research has focused on high-performance work systems through organizational ambidexterity affects individual and organizational performance with strategic perspective of. However, the concept of Dynamic Capability has been discussed in recent years, emphasizing the ability to sense, seize, and transform opportunities. Therefore, this study explores the impact of high performance work systems on organizational and employee performance from a dynamic capability perspective. In addition, the mediation and moderation between the two will also be discussed in this study.

    The research object of this study is 36 departments and units of 18 enterprises, including high-level managerial staff, unit managerial staff and unit staff, totaling 252 persons. In this study, multilevel structural equation modeling (MSEM) was used for data combination testing. The results showed that employee ambidexterity can mediating the relationship between high performance work systems and employee performance; and harmony can moderating employee ambidexterity and employee performance.

    This paper contributes to high performance work systems and employee performance research by revealing the mediating mechanisms and moderating mechanisms.

    摘要 III Abstract IV 圖表索引 VI 第一章 緒論 1 第二章 文獻探討 3 第一節 理論基礎 3 第二節 員工績效 5 第三節 高績效工作系統 7 第四節 員工雙歧 9 第五節 和諧 11 第六節 研究架構與研究假說 13 第三章 研究方法 14 第一節 研究設計與研究樣本 14 第二節 研究工具與測量方法 15 第三節 資料分析方法 16 第四章 資料分析與假設驗證 19 第一節 描述性統計分析 19 第二節 驗證性因素分析 28 第三節 相關分析 29 第四節 資料整合檢驗 29 第五節 多層次結構方程模型之假說驗證 30 第五章 結論與建議 34 第一節 研究結果與討論 34 第二節 學術與管理意涵 35 第三節 研究限制與未來研究方向 36 參考資料 38 附錄:研究問卷 49

    一、中文文獻
    郭敏珣、邱琬亭(2009)。高績效工作系統組成因子與互動性之探索。第十五屆企業人力資源管理專題實務研究成果發表。

    二、英文文獻
    Abstein, A., & Spieth, P. (2014). Exploring HRM meta-features that foster employees’ innovative work behaviour in times of increasing work-life conflict. Creativity and Innovation Management, 23, 211-225.
    Alexander, L., & Knippenberg, D. V. (2014). Teams in pursuit of radical innovation:A goal orientation perspective. Academy of Management Review, 39(4), 423-438.
    Amit, R., & P. Schoemaker (1993). Strategic assets and organizational rent.
    Aoki, M. (1990). Toward an Economic Model of the Japanese Firm. Journal of Economic Literature, Vol. 28, No. 1, pp. 1-27.
    Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. (2000). Manufacturing advantage: Why high-performance work systems pay off. Ithaca, NY: ILR Press.
    Arthur, J. B. (1992). The link between business strategy and industrial relations systems in American steel minimills. Industrial and Labor Review, 488-506.
    Bagozzi, R. P., & Edwards, J. R. (1998). A general approach for representing constructs in organizational research. Organizational Research Methods, 1(1), 45-87.
    Bandalos, D. L. (2002). The effects of item parceling on goodness-of-fit and parameter estimate bias in structural equation modeling. Structural Equation Modeling: A Multidisciplinary Journal, 9(1), 78-102.
    Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of management, Vol. 17(1): 99.
    Barrie, J., & Wayne Pace, R. (1998). Learning for organizational effectiveness: Philosophy of education and human resource development. Human Resource Development Quarterly, 9(1), 39-54.
    Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: Progress and prospects. Academy of Management Journal, 39, 779-801.
    Becker, B. E., Huselid, M. A., Pickus, P. S., & Spratt, M. F. (1997). HR as a source of shareholder value: Research and recommendations. Human Resource Management, 36(1), 39-47.
    Becker, B. E., & Huselid, M. A. (1998). High performance work systems and firm performance:A synthesis of research and managerial implications. In Ferris, G.E. (Ed.), Research in personnel and human resources management, 16: 53-102.
    Bennett, N., Ketchen, D. J., & Schultz, E. B. (1998). An examination of factors associated with the integration of human resource management and strategic decision making. Human Resource Management, 37(1), 3-16.
    Bentler, P. M. (1990). Comparative fit indexes instructural models. Psychological Bulletin,107(2), 238.
    Birkinshaw, J., & Gupta, K. (2013). Clarifying the distinctive contribution of ambidexterity to the field of organization studies. Academy of Management Perspectives,27(4), 287-298.
    Blau, P. M. (1964). Exchange and Power in Social Life. New York: John Wiley.
    Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In K. J. Klein & S. W. J. Kzlowski (Eds.), Multilevel thoery, research, and methods in organizations, pp. 349-381. San Francisco, CA: Jossey-Bass.
    Bonesso, S., Gerli, F., & Scapolan, A. (2014). The individual side of ambidexterity: Do individuals' perceptions match actual behaviors in reconciling the exploration and exploitation trade-off? European Management Journal, 32(3), 392-405.
    Borman, W. C., White, L. A., Pulakos, E. D., & Oppler, S. H. (1991). Models of supervisory job performance ratings. Journal of Applied Psychology, 76(6), 863.
    Borman, W. C., & Brush, D. H. (1993). More progress toward a taxonomy of managerial performance requirements. Human performance, 6(1), 1-21.
    Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations, pp. 71-98. San Francisco: Jossey-Bass.
    Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research. Human Performance, 10(2), 99-109.
    Bowen, D. E., & Ostroff, C. (2004). Understanding HRM-firm performance linkages: The role of the “strength” of the HRM system. Academy of Management Review, 29, 203-221.
    Boxall, P., & Purcell, J. (2011). Strategy and human resource management (3rd ed ). Basingstoke:Palgrave Macmillan.
    Brodt, S. E., & Dietz, L. (1999). Shared information and informationsharing: Understanding negotiation as collective construal. In R. J. Bies & R. J. Lewicki (Eds.), Research in negotiation in organizations, Vol. 7, pp. 263-283. Greenwich, CT: JAI Press.
    Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. Sage focus editions,154, 136-136.
    Brusoni, S., & Rosenkranz, N. A. (2014). Reading between the lines: Learning as a process between organizational context and individuals' proclivities. European Management Journal, 32(1), 147-154.
    Caniëls, M., Neghina, C., & Schaetsaert, N. (2017). Ambidexterity of employees: The role of empowerment and knowledge sharing. Journal of Knowledge Management, 21(5):00-00.
    Camp, R. (1989). Benchmarking: The Search for Industry Best practices that Lead to Superior Performance. Quality Press, Milwaukee, WI.
    Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial 53 and organizational psychology (2nd ed ., Vol. 1, pp. 687-732. Palo Alto, CA: Consulting Psychologists Press.
    Campbell, J. P., McCloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations, pp. 35-70. San Francisco:Jossey- Bass.
    Cao, Q., Simsek, Z., & Zhang, H. (2010). Modelling the joint impact of the CEO and the TMT on organizational ambidexterity. Journal of Management Studies,47(7), 1272-1296.
    Cheung, F. M., Leung, K., Fan, R. M., Song, W. Z., Zhang, J. X., & Zhang, J. P.(1996). Development of the Chinese Personality Assessment Inventory . Journal of Cross-Cultural Psychology 27(2), 181-199.
    Chou, S. Y., & Lopez-Rodriguez, E. (2013). An empirical examination of service-oriented organizational citizenship behavior: The roles of justice perceptions and manifest needs. Managing Service Quality, 23(6), 474-494.
    Daryoush, Y., Silong, A. D., Omar, Z., & Othman, J.(2013). Improving Job Performance: Workplace Learning is the First Step. International Journal of Education & Literacy Studies, Vol. 1 No. 1.
    Datta, D. K., Guthrie, J. P., Wright, P. M. (2005). Human resource management and laborproductivity: Does industry matter? Academy of Management Journal, 48(1): 135-145.
    De Spiegelaere, S., Van Gyes, G., & Van Hootegem, G. (2012). Job design and innovative work behavior. Journal of Entrepreneurship, Management and Innovation, 8, 5-20.
    Delery, J. E.,& Doty, D. H. (1996). Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions. Academy of Management Journal, 39(4): 802-835.
    Deutsch, M., & Coleman, P. T. (2000). The handbook of conflict resolution: Theory and practice. San Francisco: Jossey-Bass.
    Doz, Y., A. Shuen (1990). From intent to outcome: A process framework for partnerships. INSEAD: working paper.
    Dyer, L. (1993). Human resource as a source of competitive advantage. Industrial Relations Centre Press.
    Eisenhardt, K. M., Martin, J. A. (2000). DYNAMIC CAPABILITIES: WHAT ARE THEY? Strategic Management Journal, 21: 1105-1121.
    Fernando Martín-Alcázar, Pedro M. Romero-Fernandez, Gonzalo Sánchez-Gardey (2005). Strategic Human Resource Management: Integrating the Universalistic, Contingent, Configurational and Contextual Perspectives. The International Journal of Human Resource Management 16(5), 633-659.
    Fu, N., Ma, Q., Bosak, J., & Flood, P. (2015). Exploring the relationships between HPWS, organizational ambidexterity and firm performance in Chinese professional service firms. Journal of Chinese Human Resources Management, 6, 52-70.
    Gabrenya, W. K., & Hwang, K. K. (1996). Chinese social interaction: Harmony and hierarchy on the good earth. In M. H. Bond (Ed.), Handbook of Chinese psychology, pp. 309-321. Hong Kong: Oxford University Press.
    Galbraith, J. (2002). Organizing to deliver solutions. Organizational Dynamics, 31(2): 194-206.
    Garaus, C., Güttel, W. H., Konlechner, S., Koprax, I., Lackner, H., Link, K., & Müller, B. (2015). Bridging knowledge in ambidextrous HRM systems. The International Journal of Human Resource Management, 1-27.
    Gelfand, M. J., Brett, J., Gunia, B. C., Imai, L., Huang, T.-J., & Hsu, B.-F. (2013). Toward a Culture-by-Context Perspective on Negotiation: Negotiating Teams in the United States and Taiwan. Journal of Applied Psychology, Vol. 98, No. 3, 504-513.
    Gibson, C. B., & Birkinshaw, J. (2004). The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47, 209-226.
    Good, D., & Michel, E. J. (2013). Individual Ambidexterity: Exploring and Exploiting in Dynamic Contexts. The Journal of Psychology, 147(5), 435-453.
    Gurtner, S., & Reinhardt, R. (2016). Ambidextrous idea generation antecedents and outcomes. Journal of Product Innovation Management, 33, 34-54.
    Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: Evidence from New Zealand. Academy of Management Journal,44(1), 180-190.
    Hall, R. J., Snell, A. F., & Foust, M. S. (1999). Item parceling strategies in sem: Investigating the subtle effects of unmodeled secondary constructs. Organizational Research Methods, 2(3), 233-256.
    Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How Important Are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences. Academy of Management journal, 49(2), 305-325.
    Hastie, R. (1986). Experimental evidence on group accuracy. In B. Grofman & G. Owen (Eds.), Decision research, Vol. 2, pp. 129-157. Greenwich, CT: JAI Press.
    Henry, R. (1995). Improving group judgment accuracy: Information sharing and determining the best member. Organizational Behavior and Human Decision Processes, 62, 190-197.
    Hill, G. (1982). Group versus individual performance: Are N+1 heads better than one? Psychological Bulletin, 91, 517-539.
    Hinsz, V. (1990). Cognitive and consensus processes in group recognition memory performance. Journal of Personality and Social Psychology, 59, 705-718.
    Hoffmann, O. (1999). Performance management: Systeme und Implementierungsansätze. Berlin : Haupt.
    Huang, L. L. (1999). Interpersonal harmony and conflict. Taipei, Taiwan: Gui Guan.
    Hui, C., & Graen, G. (1997). Guanxi and professional leadership in contemporary Sino-American joint ventures in mainland China. Leadership Quarterly, 8, 451-465.
    Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3): 635-672.
    Hwang, K. K. (1987). Face and favor: The Chinese power game. American Journal of Sociology, 92, 944-974.
    James, L. R. (1982). Aggregation bias in estimates of perceptual agreement. Journal of Applied Psychology, 67(2), 219-229.
    Jansen, J., van Den Bosch, F., & Volberda, H. (2005), “Managing potential and realized absorptive capacity: How do organizational antecedents matter?”. Academy of Management Journal, Vol. 48 No. 6, pp. 999-1015.
    Jiang, K., Takeuchi, R., &Lepak, D. P. (2013). Where do we go from here? New Perspectives on the Black Box in Strategic Human Resource Management Research. Management studies, Vol. 50, 1448-1480.
    Jöreskog, K. G., & Sörbom, D. (1996). LISREL8: User's reference guide. Scientific Software International.
    Kang, S. C., & Snell, S. A. (2009). Intellectual capital architectures and ambidextrous learning:A framework for human resource management. Journal of Management Studies, 46, 65-92.
    Kaplan, M. E. (1987). The influencing process in group decision making. In C. Hendrick (Eds.), Group processes and Intergroup Relations, pp. 189-212. Newberry Park, CA: Sage.
    Katz, D., & Kahn, R. L. (1978). The social psychology of organizations. New York: Wiley.
    Klein, K. J., & Kozlowski, S. W. J. (2000). A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research and methods in organizations: Foundations, extensions, and new directions, pp. 3-90. San Francisco, CA: Jossey-Bass.
    Kumar, N.(2012). Relationship of personal and organizational values with job satisfaction. Journal of Management Research, 12(2), 75-82.
    Landis, R. S., Beal, D. J., & Tesluk, P. E. (2000). A comparison of approaches to forming composite measures in structural equation models. Organizational Research Methods, 3(2), 186-207.
    Langlois, R. (1994). Cognition and capabilities Opportunities seized and missed in the history of the computer industry. working paper, University of Connecticut. Presented at the conference on Technological Oversights and Foresights, Ster School of Business, New York University, pp. 11-12.
    Laughlin, P. (1980). Social combination processes in cooperative problemsolving groups on verbal intellective tasks. In M. Fishbein (Ed.), Progress in social psychology,pp. 127-155. Hillsdale, NJ: Erlbaum.
    Laughlin, P., VanderStoep, W., & Hollingshead, A. (1991). Collective versus individual induction: Recognition of truth, rejection of error, and collective information processing. Journal of Personality and Social Psychology, 61, 50–67.
    Leung, K. (1997). Negotiation and reward allocations across cultures. In P. C. Earley & M. Erez (Eds.), New perspectives on international industrial organizational psychology, pp. 640-675. San Francisco: New Lexington.
    Leung, K., Tremain-Koch, P., & Lu, L. (2002). A dualistic model of harmony and its implications for conflict management in Asia. Asia Pacific Journal of Management, 19, 201-220.
    Leung, K., Brew, F., Zhang, Z. X., & Zhang, Y. (2011). Harmony and conflict: A cross-cultural investigation in China and Australia. Journal of Cross-Cultural Psychology, 42, 785-816.
    Lewicki, R. J., Saunders, D. M., & Barry, B. (2009). Negotiation (6th ed.). New York, NY: McGraw-Hill.
    Liao, H., Toya, K., Lepak D. P., & Hong, Y. (2009). Do They See Eye to Eye? Management and Employee Perspectives of High-Performance Work Systems and Influence Processes on Service Quality. Journal of Applied Psychology , Vol. 94, No. 2, 371-391.
    Liu, L., Yu, B., & Wu, W. W. (2019). The Formation and Effects of Exploitative Dynamic Capabilities and Explorative Dynamic Capabilities: An Empirical Study. Sustainability, 11, 2581.
    Liu, W., Friedman, R., Hong, Y.-Y. (2011). Culture and accountability in negotiation: Recognizing the importance of in-group relations. Organizational Behavior and Human Decision Processes.
    M. C. J. Caniëls, & M. Veld (2016). Employee ambidexterity, high performance work systems and innovative work behaviour: How much balance do we need? The International Journal of Human Resource Management.
    Macduffie, J. P. (1995). Human resource bundles and manufacturing performance:Organizational logic and flexible production systems in the world auto industry. Industrial and Labor Relations Review, 48(2): 197-221.
    Mahmood, F., Iqbal, N., & Sahu, S. R. (2014). The Impact of Human Resource Management Practices on Employee Performance in Banking Industry of Pakistan. Euro-Asian Journal of Economics and Finance, 2(1), 86-99.
    Maier, N. R. F. (1967). Assets and liabilities in group problem-solving: The need for an integrative function. Psychological Review, 74, 239-249.
    March, J. G. (1991). Exploration and exploitation in organizational learning. Organization Science, 2, 71-87.
    McClean, E., & Collins, C. J. (2011). High-commitment HR practices, employee effort, and firm performance: Investigating the effects of HR practices across employee groups within professional services firms. Human Resource Management, 50, 341-363.
    Mcmahan, G., Bell, M., Virick, M. (1998). Strategic human resource management:Employee involvement, diversity, and international issues. Human Resource Management Review, 8(3): 193-214.
    Meade, A. W., & Kroustalis, C. M. (2006). Problems with item parceling for confirmatory factor analytic tests of measurement invariance. Organizational Research Methods, 9(3), 369-403.
    Miles, R. E., & Snow, C. C. (1984). Designing strategic human resource systems. Organizational Dynamics, 31(1):36-52.
    Moazzezi, M., Sattari, S., & Bablan, A. Z. (2014). Relationship between organizational justice and job performance of Payamenoor Unibersity employees in Arabia Province. Singaporean Journal of Business Economics, and Management Studies, 2(6), 57-64.
    Mody, A. (1993). Learning through alliances, Journal of Economic Behavior and Organization, 20(2), pp. 151-170.
    Mom, T. J., Van Den Bosch, F. A., & Volberda, H. W. (2007). Investigating Managers’ Exploration and Exploitation Activities: The Influence of Top Down, Bottom Up, and Horizontal Knowledge Inflows. Journal of Management Studies, 44(6), 910-931.
    Mom, T. J., Van Den Bosch, F. A., & Volberda, H. W. (2009). Understanding variation in managers' ambidexterity: investigating direct and interaction effects of formal structural and personal coordination mechanisms. Organization Science, 20 (4), 812-828.
    Morgan, P. M., & Tindale, R. S. (2002). Group vs. individual performance in mixed-motive situations: Exploring an inconsistency. Organizational Behavior and Human Decision Processes, 87, 44-65.
    Morris, M. W., Williams, K. Y., Leung, K., Bhatnagar, D., Li, J. F., Kondo, M., Hu, J.-C., Luo, J.-L. (1998). Culture, conflict management style, and underlying values: Accounting for cross-national differences in styles of handling conflicts among US, Chinese, Indian and Filipina managers. Journal of International Business Studies, 29, 729-748.
    Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79: 475-480.
    Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance, 10, 71-83.
    Motowidlo, S. J. (2003). Job performance. Handbook of psychology.
    Murphy, K. R., & Shiarella, A. H. (1997). Implications of the multidimensional nature of job performance for the validity of selection tests: Multivariate frameworks for studying test validity. Personnel Psychology, 50(4), 823-854.
    Nonaka, I., Takeuchi, H. (1995). How Japanese Companies Create the Dynamics of Innovation.The Knowledge-Creating Company.
    O'Reilly, C. A., & Tushman, M. L. (2004). The ambidextrous organization. Harvard Business Review, 82(4), 74-81.
    O'Reilly, C. A., & Tushman, M. L. (2008). Ambidexterity as a dynamic capability: Resolving the innovator’s dilemma. Research in Organizational Behavior, 28: 185-206
    Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2005). Organizational citizenship behavior:Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.
    Osterman, P. (1994). Supervision, discretion, and work organization. The American Economic Review, 84(2): 380-344.
    Patel, P. C., Messersmith, J. G., & Lepak, D. P. (2013). Walking the tightrope: An assessment of the relationship between high-performance work systems and organizational ambidexterity. Academy of Management Journal, 56, 1420-1442.
    Penrose, E. T. (1959). The Theory of the Growth of the Firm. New York: John Wiley.
    Pfeffer, J. L. (1994). Competitive advantage through people: Unleashing the power of workforce. Boston: MA: HBS Press.
    Reio Jr, T. G. (1997). Effects of curiosity on socialization-related learning and job performance in adults. Virginia Polytechnic Institute and State University.
    Salter, M. S. (1973). Tailor incentive compensation to strategy. Harvard Business Review, 73(51) : 94.
    Schuler, R. S., & Jackson, S. E. (1987). Linking competitive strategies with human resource management. The Academy of Management Executives, 1(3): 207-219.
    Sonnentag, S., & Frese, M. (2002). Performance concepts and performance theory. Psychological management of individual performance, 23, 3-25.
    Stasser, G. (1988). Computer simulation as a research tool: The DISCUSS model of group decision making. Journal of Experimental Social Psychology,24, 393-422.
    Subramaniam, M., & Youndt, M. A. (2005). The influence of intellectual capital on the types of innovative capabilities. Academy Management Journal, 48(3), 450-463.
    Sun, L. Y., Aryee, S., & Law, K. S. (2007). High-performance human resource practices, citizenship behavior, and organizational performance: A relational perspective. Academy of Management Journal, 50(3): 558-577.
    Tamkin, P. (2004). High performance work practices. Brighton: Institute for Employment Studies.
    Teece, D. J. (2012). Dynamic Capabilities: Routines versus Entrepreneurial Action. Journal of Management Studies 49:8
    Teece, D. J., Pisano, G., & A. Shuen (1997). Dynamic Capabilities and Strategic Management. Strategic Management Journal, Vol. 18, No. 7, pp. 509-533.
    Thompson, L., Peterson, E., & Brodt, S. (1996). Team negotiation: An examination of integrative and distributive bargaining. Journal of Personality and Social Psychology, 70, 66-78.
    Trubisky, P., Ting-Toomey, S., & Lin, S. L. (1991). The influence of individualism-collectivism and selfmonitoring on conflict styles. International Journal of Intercultural Relations, 15, 65-84.
    Tucker, L. R., & Lewis, C. (1973). A reliability coefficientfor maximum likelihood factor analysis. Psychometrika,38(1), 1-10.
    Úbeda-García, M., Claver-Cortés, E., Marco-Lajara, B., Zaragoza-Sáez, P., & García-Lillo, F. (2018). High performance work system and performance: Opening the black box through the organizational ambidexterity and human resource flexibility. Journal of Business Research, 88, 397-406.
    Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal Facilitation and Job Dedication as Separate Facets of Contextual Performance. Journal of Applied Psychology, 81(5):525-531
    Veenendaal, A. A. R. (2015). Enhancing innovation at work through human resource management. University of Twente, Dissertation.
    Vincent, A., Chinedu, O., Enaini, S. O., Abaniwu, P. C. (2018). INDUSTRIAL HARMONY AND EMPLOYEE PERFORMANCE IN FOOD AND BEVERAGE FIRMS IN ANAMBRA STATE OF NIGERIA. International Journal of Managerial Studies and Research, Vol(6), PP 22-35.
    Walton, R. E., & McKersie, R. B. (1965). A behavioral theory of labor negotiations. New York: McGraw-Hill.
    Weisberg, R. J. (1999). Creativity and knowledge: A challenge to theories. In Handbook of creativity, pp. 226-248. New York: Cambridge University Press.
    Welbourne, T. M., Johnson, D. E., & Erez, A. (1998). The role-based performance scale: Validity analysis of a theory based measure. Academy of Management journal, 41(5), 540-555.
    Wernerfelt, B. (1984). A resource‐based view of the firm. Strategic Management Journal, Vol. 5, No. 2, pp. 171-180.
    Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617.
    Winter, S. G. (2000). The satisficing principle in capability learning. Strategic Management Journal, 21, 981-996.
    Wright, P. M., & McMahan, G. C. (1992). Theoretical perspectives for strategic human resource management. Journal of Management, 18, 295-320.
    Xin, K. R., & Pearce, J. L. (1996). Guanxi: Connections as substitutes for formal institutional support. Academy of Management Journal, 39, 1641-1658.
    Youndt, M. A., Snell, S. A., Dean, J. W., & Lepak, D. P. (1996). Human resource management, manufacturing strategy, and performance. Academy of Management Journal, 39(4): 836-866.
    Zhang, J. W., Akhtar, M. N., Bal, P. M., Zhang, Y. J., & Talat, U. (2018). How do high-performance work systems affect individual outcomes: A multilevel perspective. Frontiers in Psychology, 9(586): 1-13.
    Zollo, M., & Winter, S. G. (2002). Deliberate Learning and the Evolution of Dynamic Capabilities. Organization Science Vol. 13, No. 3, May–June 2002, pp. 339-351.

    無法下載圖示 全文公開日期 2025/07/10 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE