簡易檢索 / 詳目顯示

研究生: 林帥亨
Shuai-Heng Lin
論文名稱: 以多層次觀點探討高績效工作系統與組織雙歧間之關係-以社會資本為中介變項、賦權氣候為調節變項
A Multilevel Analysis of the Relationship between High-Performance Work Systems and Organizational Ambidexterity Mediated by Social Capital and Moderated by Empowerment Climate
指導教授: 張譯尹
Yi-Ying Chang
口試委員: 吳宗祐
none
曾盛恕
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 59
中文關鍵詞: 高績效工作系統組織雙歧社會資本賦權氣候階層線性模型
外文關鍵詞: firm-level high-performance work systems, unit-level organizational ambidexterity, firm-level social climate, unit-level social capital
相關次數: 點閱:430下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 在快速變遷的環境中,一間成功的企業如何在這日新月異的環境中生存下來,大多都是靠著現有的市場持續專精及開拓新的市場,來讓公司邁向下ㄧ個里程碑,然而員工是另一項重要的影響因素,所以公司必須要採取良好的人力資源措施才能選出或是培養好的人才,故本研究的目的是想以多層次的觀點探討人力資源管理中的公司層次高績效工作系統(High-performance work systems, HPWS)與單位層次組織雙歧(Organizational ambidexterity; OA)之間的影響機制,其中本研究以單位層次社會資本(Social capital; SC)視為中介機制,再以賦權氣候(Empowerment climate; EC)為調節變項來探討。
    本研究資料是採問卷調查法蒐集,並分為管理職與非管理職兩種來源,管理職樣本數為96,非管理職樣本數為192,分別隸屬於24間公司與48個部門。最後研究結果發現單位層級的社會資本會中介公司層次的高績效工作系統和單位層次組織雙歧間兩者關係,及公司層次的賦權氣候會正向調節透過單位層級社會資中介的公司層級高績效工作系統和單位層級組織雙歧間的關係。


    This paper examines the process linking high-performance work systems (HPWS) and organizational ambidexterity (OA) both at the unit and firm level of analyses by integrating strategic HRM, empowerment climate (EC) and social capital (SC) perspectives. Multisource and multilevel data from 192 employees and 96 managers was collected. Results revealed that unit-level employee social capital partially mediated the relationship between firm-level HPWS and unit-level organizational ambidexterity. Furthermore, firm-level social climate moderated the effects of firm- level HPWS on unit-level organizational ambidexterity through unit-level employee social capital.
    This paper contributes to HPWS and organizational ambidexterity research by revealing the mediating mechanisms and moderating mechanisms.

    目錄 摘要I ABSTRACTII 目錄III 圖表目錄IV 第一章 緒論1 第一節 研究背景與動機1 第二節 研究目的4 第二章 文獻探討5 第一節 高績效工作系統5 第二節 組織雙歧9 第三節 社會資本13 第四節 賦權氣候18 第五節 研究架構與研究假設22 第三章 研究方法23 第一節 研究設計與研究對象23 第二節 研究變項與衡量25 第三節 資料分析方法30 第四章 研究分析與結果32 第一節 描述性統計分析32 第二節 相關分析35 第三節 信度、效度分析37 第四節 資料合併檢驗38 第五節階層線性模型分析40 第五章 結論與討論43 第一節 研究結論43 第二節 學術與管理意涵46 第三節 研究限制與未來方向48 參考文獻50 附錄:研究問卷56 圖表目錄 圖2- 1研究架構22 表2- 1翻譯至Bamberger& Meshoulam(2000)提出的高績效工作系統人力資源6 表2- 2社會資本定義整理15 表3- 1各研究變項之填答對象整理24 表3- 2高績效工作系統衡量變項例題25 表3- 3社會資本衡量變項例題26 表3- 4賦權氣候衡量變項例題27 表3- 5組織雙歧衡量變項例題27 表3- 6各構面適配指標彙整28 表4- 1描述性統計分析結果33 表4- 2描述性統計分析結果34 表4- 3相關係數表36 表4- 4各構面Cronbach’s α 、CR、 AVE値表37 表4- 5各變項之rwg (j) 、ICC (1)、ICC (2)39 表4- 6跨層次假設研究結果表42 表5- 1研究假設驗證結果彙整45

    Adler, P.S., Goldoftas, B. and Levine, D. (1999). ‘Flexibility versus efficiency A case study of model changeovers in the Toyota production system’. Organization Science, 10: 1, 43–68.
    Adler, P. S., & Kwon, S.-W. (2002). Social Capital: Prospects for a New Concept. The Academy of Management Review, 27(1), 17-40.
    Allen, T. J. (Ed.) (1977). Managing the flow of technology: technology transfer and the dissemination of technological information within the R and D organization.
    Ashforth, B. E. (1989). The experience of powerlessness in organizations. Organizational behavior and human decision processes, 43(2), 207-242.
    Bamberger, P., & Meshoulam (Eds.). (2000). Human Resource Strategy: Formulation, Implementation and Impact. . Thousand Oaks California: Sage. .
    Bassiri, D. (Ed.) (1988). Large and small sample properties of maximum likelihood estimates for the hierarchical linear model.
    Becker, B., & Gerhart, B. (1996). The impact of human resource management on organizational performance: progress and prospects. Academy of Management Journal, 39(4), 779-801.
    Benner, M. J., & Tushman, M. L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28(2), 238-256.
    Birkinshaw, J., & Gupta, K. (2013). Clarifying the distinctive contribution of ambidexterity to the field of organization studies. Academy of Management Perspectives, 27(4), 287-298.
    Blanchard, K.H., Carlos, J.P., & Randolph, W.A. (1995). The empowerment barometer and action plan. Escondido, CA: Blanchard Training and Development.
    Bourdieu, P. (Ed.) (1977). Outline of a Theory of Practice. Cambridge university press.
    Boxall, P., & Macky, K. (2009). Research and theory on high-performance work systems: progressing the high-involvement stream. Human Resource Management Journal, 19(1), 3-23.
    Brief, A. P., & Nord, W. R. E. (1990). Meanings of occupational work: A collection of essays. Retrieved from
    Brown, J. S., & Duguid, P. (1991). Organizational learning and community-of-practice: toward a unified view of working, learning, and innovation. 1991, 2(1), 40-57.
    Bryk, A. S., & Raudenbush, S. W. (Eds.). (1992). Hierarchical Linear Models. Newbury Park, CA: Sage.
    Coleman, J. S. (1988). Social capital in the creation of human capital. American journal of sociology, S95-S120.
    Conger, J., & Kanungo, R. (1988). The Empowerment Process: Integrating theory and Practice. The Academy of Management Review, 13(3), 471-428.
    Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74(4), 580.
    Delery, J. E., & Doty, D. H. (1996). Modes of theorizing in strategic human resource management:tests of universalistic, contingency, and configurational performance predictions. Academy of Management Journal, 39(4), 802-835.
    Duncan, B. L. (1976). The ambidextrous organization: Designing dual structures for innovation. The management of organization, 1, 167-188.
    Floyd, S. W., & Lane, P. J. (2000). Strategizing throughout the organization: managing role conflict in strategic renewal. Academy of Management Review, 25(1), 154-177.
    Fornell, C., & Larcker, D. F. (1981). Structural Equation Models With Unobservable Variables and Measurement Error : Algebra Statistic. Journal of Marketing Research, 382.
    Gibson, C., & Birkinshaw, J. (2004). The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47(2), 209-226.
    Gist, M. E., 12(3). (1987). Self-efficacy: Implications for organizational behavior and human resource management. Academy of management review, 12(3), 472-485.
    Gupta, A. K., Smith, K. G., & Shalley, C. E. (2006). The interplay between exploration and exploitation. Academy of Management Journal, 49(4), 693-706.
    Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: evidence from New Zealand. Academy of Management Journal, 44(1), 180-190.
    Hackman, J. R., & Oldham, G. R. (Eds.). (1980). Work redesign.
    Harry, M. J., & Schroeder, R. (Eds.). (2000). Six sigma: The breakthrough management strategy revolutionizing the world's top corporations. New York.
    He, Z., & Wong, P.-K. (2004). Exploration and exploitation: an empirical test of the ambidextrous hypothesis. Organization Science, 15(4), 481-496.
    Hofmann, D. A. (1997). An overview of the logic and rationale of hierarchical linear models. Journal of Management, 23(6), 723-744.
    Hofmann, D. A., & Gavin, B. (Eds.). (2000). The application of hierarchical linear modeling to organizational research.
    Hofmann, D. A., & Gavin, M. B. (1998). Centering decisions in hierarchical linear models: implications for research in organizations. Journal of Management
    24(5), 623-641.
    Hofmann, D. A., Morgeson, F. P., & Gerras, S. J. (2003). Climate as a moderator of the relationship between leader–member exchange and content specific citizenship: safety climate as an exemplar. Journal of Applied Psychology, 88(1), 170-178.
    Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635-672.
    Jansen, J. J., Van Den Bosch, F. A., & Volberda, H. W. (2005). Managing potential and realized absorptive capacity: how do organizational antecedents matter? Academy of Management Journal, 48(6), 999-1015.
    Jiang, J.-Y., & Liu, C.-W. (2015). High performance work systems and organizational effectiveness: The mediating role of social capital. Human Resource Management Review, 25, 126-137.
    Jr, J. F. H., Black, W. C., Babin, B. J., & Anderson, R. E. (2009). Multivariate Data Analysis(7nd ed.)
    Junni, P., Sarala, R. m., taras, V., & Tarba, S. y. (2013). Organizational ambidexterity and performance: a meta-analysis. The Academy of Management Perspectives, 27(4), 299-312.
    Kang, S. C., Morris, S. S., & Snell, S. A. (2007). Relational archetypes, organizational learning, and value creation: Extending the human resource architecture. Academy of Management Review, 32(1), 236-256.
    Kang, S. C., & Snell, S. A. (2009). Intellectual capital architectures and ambidextrous learning: a framework for human resource management. Journal of Management Studies, 46(1), 65-92.
    Kaupplia, O.-P. (2010). Creating ambidexterity by integrating and balancing structurally separate interorganizational partnership. Strategic Organization, 8(4), 283-312.
    Kenny, D. A., Kashy, D. A., & Bolger, N. (Eds.). (1998). Data analysis in social psychology (Vol. 1).
    Landis, R. S., Beal, D. J., & Tesluk, P. E. (2000). A Comparison of Approaches to Forming Composite Measures in Structural Equation Models. Organizational Research Methods, 3(2), 186-207.
    Lengnick-Hall, M. L., & Lengnick-Hall, C. (Eds.). (2003). Human Resource Management in the Knowledge Economy. San Francisco: Lengnick-Hall, M.L
    Lengnick-Hall, C.A.
    Lepak, D. P., & Snell, S. A. (2002). Examining the human resource architecture: the relationships among human capital, employment, and human resource configurations. Journal of Management, 28(4), 517-543.
    Lepak, D. P., Taylor, M. S., Tekleab, A., Marrone, J. A., & Cohen, D. J. (2007). An examination of the use of high-investment human resource systems for core and support employees. Human Resource Management, 46(2), 223-246.
    Lewin, A.Y., Long, C.P. and Carroll, T.N. (1999). ‘The coevolution of new organizational forms’. Organization Science, 10: 5, 535–550.
    Liao, H., Toya, K., Lepak, D. L. P., & Hong, Y. (2009). Do they see eye to eye? Management and employment perspectives of high-performance work systems and influence processes on service quality. Journal of Applied Psychology, 94(2), 371-391.
    Lubatkin, M. H., Simsek, Z., Ling, Y., & Veiga, J. F. (2006). Ambidexterity and performance in smallto medium-sized firms: the pivotal role of top management team behavioral integration. Journal of Management, 32(5), 646-672.
    March, J. (1991). Exploration and exploitation in organizational learning. Organization Science, 2, 71-87.
    Mom, T. J. M., van den Bosch, F. A. J., & Volberda, H. W. (2009). Understanding variation in managers ambidexterity: investigating direct and interaction effects of formal structural and personal coordination mechanisms. Organization Science, 20(4), 812-828.
    Nahapiet, J., & Ghoshal, S. (1998). Social Capital, Intellectual Capital, and the Organizational Advantage. The Academy of Management Review, 23(2), 242-266.
    Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37.
    Nonaka, I., Toyama, R., & Nagata, A. (2000). A firm as a knowledge-creating entity: a new perspective on the theory of the firm. Industrial and corporate change, 9(1), 1-20.
    Pamela, T., Steven M, F., & George B, G. (1999). An examination of leadership and employee creativity: the relevance of traits and relationships. Personnel Psychology, 52(3), 591-620.
    Papadakis, V. M., Lioukas, S., & Chambers, D. (1998). Strategic decision-making processes: the role of management and context. Strategic management journal,19(2), 115-147.
    Patel, P. c., Messersmith, J. g., & Lepak, D. p. (2013). Walking the tightrope: an assessment of the relationship between high-performance work systems and organizational ambidexterity. Academy of Management Journal, 56(5), 1420-1442.
    Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879.
    Prieto, I. M., & Santana, M. P. (2012). Building ambidexterity, the role of human resource practices in the performance of firms from Spain. Human Resource Management, 51(2), 189-212.
    Raisch, S., & Birkinshaw, J. (2008). Organizational Ambidexterity: Antecedents, Outcomes, and Moderators. Journal of Management, 34(3), 375-409.
    Randolph, W. A. (1995). Navigating the journey to empowerment. Organizational Dynamics, 23(4), 19-32.
    Schneider, B. (1990). The climate for service: An application of the climate construct. Organizational climate and culture, 1, 383-412.
    Scott, S. G., & Bruce, R. A. (1994). Determinants of Innovative Behavior: A Path Model of Individual Innovation in the Workplace. The Academy of Management Journal, 37(3), 580-607.
    Seibert, S. E., Silver, S. R., & Randolph, W. A. (2004). Taking empowerment to the next level: A multiple-level model of empowerment, performance, and satisfaction. Academy of Management Journal, 47(3), 332-349.
    Snell, S. A., & Dean, J. J. (1992). Integrated manufacturing and human resource management: a human capital perspective. Academy of Management Journal, 35(3), 467-504.
    Spreitzer, G. M. (1996). Social structural characteristics of psychological empowerment. Academy of Management Journal, 39(2), 483-504.
    Subramaniam, M., & Youndt, M. A. (2005). THE INFLUENCE OF INTELLECTUAL CAPITAL ON THE TYPES OF INNOVATIVE CAPABILITIES. Academy of Management Journal, 48(3), 450-463.
    Sun, L.-Y., Aryee, S., & Law, K. S. (2007). High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective. Academy of Management Journal, 50(3), 558-577.
    Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An “interpretive” model of intrinsic task motivation. Academy of Management Review, 666-681.
    Tsai, W., & Ghoshal, S. (1998). Social capital and value creation:The role of intrafirm networks. Academy of Management Journal, 464-476.
    Turner, N., Swart, J. , & Maylor, H. (2013). Mechanisms for managing ambidexterity: a review and research agenda. International Journal of Management Reviews, 15(3), 317-332.
    Tushman, M. L., & O’Reilly, C. A. I. I. I. (1996). Ambidextrous organizations: managing evolutionary and revolutionary change. California Management Review, 38(4), 8-30.
    Van der Leeden, R., & Busing, F. M. (Eds.). (1994). First iteration versus final IGLS/RIGLS estimators in two-level models: A Monte Carlo study with ML3. . University of Leiden.
    Wei, L.-Q., & Lau, C.-M. (2010). High performance work systems and performance: the role of adaptive capability. Human Relations, 63(5), 1487-1511.
    Wright, P. M., & McMahan, G. C. (1992). Theoretical perspectives for strategic human resource management. Journal of Management, 18(2), 295-320.

    QR CODE