This study seeks to advance the application of institutional anomie theory (IAT) by assessing its arguments in both the micro- and macro-levels for further understanding of employees’ organizational citizenship behavior (OCB). Specifically, this study investigates the relationships between the importance given to primary social institutions and the two forms of employees’ demonstration of OCB. In addition, a cross-level analysis is executed to consider the substantial role of the organization in this relationship. Particularly, the moderating effects of the dimensions of organizational climate to the association between the importance given to social institutions and OCB are tested. To empirically evaluate the proposed arguments, data were collected from various banks in the Philippines. By employing hierarchical linear modeling (HLM) method, data from 243 employees from 34 banks revealed significant and positive impacts of institutional importance and OCB. Significant interaction effects of organizational climate dimensions to the institutional importance–OCB relationship were also observed. Findings of this study provided support to some of the original propositions, while the others were opposite to the hypothesized direction. This research then offers new insights that are relevant to researchers, the organizations, and even the public in fostering shared values as well as in motivating pro-social and pro-organizational behaviors.

This study seeks to advance the application of institutional anomie theory (IAT) by assessing its arguments in both the micro- and macro-levels for further understanding of employees’ organizational citizenship behavior (OCB). Specifically, this study investigates the relationships between the importance given to primary social institutions and the two forms of employees’ demonstration of OCB. In addition, a cross-level analysis is executed to consider the substantial role of the organization in this relationship. Particularly, the moderating effects of the dimensions of organizational climate to the association between the importance given to social institutions and OCB are tested. To empirically evaluate the proposed arguments, data were collected from various banks in the Philippines. By employing hierarchical linear modeling (HLM) method, data from 243 employees from 34 banks revealed significant and positive impacts of institutional importance and OCB. Significant interaction effects of organizational climate dimensions to the institutional importance–OCB relationship were also observed. Findings of this study provided support to some of the original propositions, while the others were opposite to the hypothesized direction. This research then offers new insights that are relevant to researchers, the organizations, and even the public in fostering shared values as well as in motivating pro-social and pro-organizational behaviors.

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