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  • Search Result: 7results Search Strategy: "Graduate Institute of Management".edept (Phrase) and ekeyword.raw="customer satisfaction"


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    1

    The Study of the Dissatisfied Customers' behavior: The Case of Taiwan Travelers Participate Oversea Group travel

    2

    Integrated approach to improve customer satisfaction as a team to improve the value of personal type of professional services - for example a personal makeup stylists

    3

    Investigation Customer Demand of PND by Kano’s Model of Quality
    • Graduate Institute of Management /96/ Master
    • Author: Huang-wha Chang Advisor: Wen-dwo Yang
    • Continuously powerful to grow up demand with PND have, the vying for entering successively of the …
    • Clicks: 525Downloads: 0
    • Full text public date 2013/05/29 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    4

    A Research on Quality Improvement Indicators for Golf Course Field
    • Graduate Institute of Management /96/ Master
    • Author: Hsien-kuei Yu Advisor: Wen-dwo Yang
    • The purpose of this study was to examine the relationship between the service quality of Golf Cours…
    • Clicks: 393Downloads: 0
    • Full text public date 2013/05/26 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    5

    Analysis on how customer satisfaction affects corporate purchasing behavior for multi-functional printer
    • Graduate Institute of Management /99/ Master
    • Author: Hui-Hua Wang Advisor: Pin Luarn
    • Since Multi-function device came to the market in 1996, its gradual dominance over office output in…
    • Clicks: 493Downloads: 8
    • Full text public date 2016/06/09 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    6

    Influencing Factors for Job Board Employer Customers’ Loyalty-a Case Study of 104 Jobbank
    • Graduate Institute of Management /98/ Master
    • Author: Chi-Yuan Chen Advisor: Pin Luarn
    • Abstract Title of thesis: Influencing Factors for Job Board Employer Users’ Loyalty-a Case Study of…
    • Clicks: 571Downloads: 1
    • Full text public date 2015/07/01 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    7

    Service Quality Research of Post-Sales Service Center - Case Study on A Company
    • Graduate Institute of Management /98/ Master
    • Author: Shih-chieh Lin Advisor: Cheng-Kang Chen
    • 加強服務品質的「關懷性品質」。 二、提高顧客滿意度中的「服務內容與流程滿意度」。 三、在未來售後服務中心的營運目標上,可以增列一些關於提升關懷性品質的KPI指標,以此讓品質目標能有效與獲利目標結合,…
    • Clicks: 372Downloads: 1
    • Full text public date 2015/07/27 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)
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