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研究生: 何婉妤
Wan-yu Ho
論文名稱: 探討正向情感、社會支持與工作家庭增益之關係
Examining the relationships among positive affectivity, social support and work-family enrichment
指導教授: 葉穎蓉
Ying-jung Yeh
口試委員: 陸洛
Luo Lu
吳宗祐
Tsung-yu Wu
胡昌亞
Chang-ya Hu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 77
中文關鍵詞: 知覺組織支持社會支持正向情感工作家庭增益家庭支持
外文關鍵詞: perceived organizational support, social support, work-family enrichment, positive affectivity, family support
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本研究欲探討人格特質中的正向情感和社會支持兩者與工作家庭增益(WFE)和家庭工作增益(FWE)之關係,主要的研究目的有三:(一)探討正向情感與社會支持中來自組織的支持和來自家庭的支持對於WFE和FWE的影響;(二) 探討不同人格特質是否會影響社會支持的感受和取得,並進一步影響WFE和FWE;(三)探討不同的支持來源是否會對WFE和FWE有不同程度的影響。
本研究的問卷樣本為目前有正職工作者,共獲得有效問卷416份。主要研究結果發現:(一) 正向情感與WFE和FWE兩者皆具有正向關係;(二) 正向情感會透過社會支持中來自組織的支持和來自家庭的支持為中介進而影響WFE和FWE;(三) 不同來源的支持對於WFE和FWE的影響效果不同,來自組織的支持對於WFE的影響會大於對FWE的影響;反之,來自家庭的支持對於FWE的影響會大於對WFE的影響。
本研究有助於管理者了解,來自組織的支持不僅只是對WFE有助益,亦可以提升FWE,有助於創造組織和家庭雙贏的局面。本研究在最後並提出研究限制和未來研究建議,提供後續研究者有進一步可深入探討的方向。


This study examined the relationships among positive affectivity, perceived organizational support, family support and work-family enrichment. Survey data were collected from 416 full-time employees .
The study discovered that people with high positive affectivity (PA) may experience more work-to-family enrichment (WFE) and family-to-work enrichment (FWE). The relationships between PA and WFE/FEW were also mediated by one’s perceptions of social support. In other words, the high PA persons may experience more social supports from both work and family, and therefore report higher WFE and FEW.. The results also showed that perceived organizational support had higher correlation with WFE than FWE, and perceived family support had higher correlation with FWE than WFE. Such results revealed that the origins of supports may have differential impact on the two directions of enrichment. Managerial implications of the study were discussed, and suggestions for future studies were also provided.

第一章 緒論 1 第一節 研究背景、動機與目的 1 第二章 文獻探討 4 第一節 工作家庭增益 (Work-Family Enrichment) 4 第二節 正向情感 (Positive Affectivity) 7 第三節 社會支持之知覺組織支持和家庭支持 13 第四節 知覺組織支持和家庭支持對於正向情感 20 和工作家庭增益的中介角色 20 第三章 研究方法 23 第一節 研究架構與假說 23 第二節 研究變項定義與衡量 24 第三節 研究程序 27 第四節 資料分析與分析方法 28 第四章 研究結果 30 第一節 樣本之基本特性分析 30 第二節 量表之信度與效度(衡量模型分析) 34 第三節 驗證性因素分析整體模型(Confirmatory Factor Analysis) 37 第四節 研究假設驗證(線性結構關係模式) 38 第五節 模型分析 39 第五章 研究結論與建議 46 第一節 研究結論 46 第二節 管理意涵 51 第三節 研究限制與未來建議 53 第六章 附錄 56 第一節 參考文獻 56 第二節 研究問卷 64 第三節 理論模型的CFA/LISREL語法 66 第四節 理論模型潛在變項路徑分析LISREL語法 66

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行政院主計處台灣地區人力資源調查統計
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