本個案公司是一個占有台灣三分之一電信市場的大型電信公司，並面臨著因為科技進步，而造成產品需求銳減的困境；為此，決策者大膽進行公司併購與組織重新劃分，以強化公司的核心競爭能力。而個案主角Frank，正是在這種情況下臨危受命，接下併購後新公司的營運長，統領一家規模比之前大上數倍的公司。接手之後，擺在他面前的，是來自三家不同公司背景成員的文化衝突，是同工不同酬、職高卻薪低的人資糾紛，以及大量的部門人員職能重疊問題，稍一處理不慎，除了造成員工大量流失、營業績效下滑，新公司也可能因此一蹶不振，不但沒能達到當初併購的目的，也讓這間結合基礎薄弱的新公司就此分崩離析。身為領導者的Frank，要如何帶領大家走過這個難關，讓新團隊能上下一心，共創營收佳績？

在今日的職場中，併購已經成為企業在轉型、擴張時，最常選擇的一種方式；也因此，不管是身為併購方、還是被併購方，多數的企業人在職場上面臨過不止一次的併購事件，而且併購的結果往往未能達到當初預期的綜效。由於在企業合併的過程中，會面臨到的問題有其相似性，藉由對本個案情境的討論，希望能對未來面臨企業併購的讀者們提供一個可能的解決之道。

The case in this study is a large telecommunications company which occupies a third of the telecom market in Taiwan. Because of the great advancement of technology, it faced the dilemma of the sharp reduction in demand for products. The decision makers started proceeding enterprise merger & acquisition and readjusting the organization to strengthen the company's core competitiveness. Frank, the chief operating officer of the new company in this case, is commanding the company that is several times larger than the previous one now. He faced many problems like different pay for the same job, higher position but lower payment, and numerous departments overlap the functions of the ones already in existence. If Frank does not do well, lots of employees maybe quit, the operating profit maybe decline, and the new company could be unable to recover from a failure. He could not only fail to achieve the purpose of acquisition, but also make this new company collapsed. What actions Frank took to lead the company to overcome the crisis and gain better achievements is the main part of this study.

Nowadays, merger & acquisition has been the most chosen way for enterprises to transit or expand. No matter to merge or to be merged, many business people have faced the merger events more than once. The outcomes of them often fail short of the expectations. Because the problems of merger & acquisition are similar, this study tries to give a possible solution to the problems by investigating the case.

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三、網路資源
1.國家通訊傳播委員會 (http://www.ncc.gov.tw/)
2.台灣大哥大 (https://www.taiwanmobile.com/)
3.MBA智庫百科 (http://wiki.mbalib.com/zh-tw/)
4.中華電信 (www.cht.com.tw/)
5.遠傳電信 (http://www.fetnet.net/)