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研究生: 黃姵慈
Pei-Tzu Huang
論文名稱: 從社會補償觀點探討工作廣度之前因與後果
A Study on the Job Breadth’s Antecedent and Outcome-from a Social Compensation Perspective
指導教授: 葉穎蓉
Ying-Jung Yeh
口試委員: 陳崇文
Chung-Wen Chen
吳宗祐
Tsung-Yu Wu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 65
中文關鍵詞: 知覺同儕閒散知覺同儕能力組織公民行為組織承諾工作廣度社會補償核心自我評價
外文關鍵詞: perceived other’s loafing, perceived other’s ability, organizational citizenship behavior, organizational commitment, job breadth, social compensation, core self-evaluation
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  • 本研究欲從社會補償觀點探討工作廣度的前因與後果變數。主要研究目的有二:(一) 探討工作廣度是否為組織承諾與組織公民行為的中介變數。(二)探討知覺同儕能力、知覺同儕閒散與核心自我評價於組織承諾與工作廣度之間的調節效果。本研究採用便利抽樣,以紙本問卷調查的方式,受測者為公營或私人企業的正式員工,及該員工之直屬主管,共蒐集了251份有效對偶資料。
    本研究結果發現:(一)工作廣度中介影響情感性承諾與組織公民行為之間的關係。(二) 知覺同儕能力會影響情感性承諾與工作廣度之正向關係。亦即,當知覺同儕能力越低,會使得情感性承諾與工作廣度之間的正向關係較為強烈。(三) 知覺同儕閒散會影響情感性承諾與工作廣度之正向關係。不過,當知覺同儕閒散,會使得情感性承諾與工作廣度之間的正向關係較為減弱。
    本研究將根據研究結果,進一步管理上的實務意涵,最後並提出研究限制與未來研究建議,以供後續研究的發展。


    The present research focused on the job breadth’s antecedent and outcome from a social compensation perspective. There are two purposes in the research. One is to discuss if job breadth is mediating effect of organizational commitment and organizational citizenship behavior. The other is to discuss if perceived other’s ability, perceived other’s loafing, and core self-evaluation are moderating effect of organizational commitment and job breadth. The research adopted convenience sampling. There are 251 questionnaires surveyed by employees and their supervisor.
    The results indicated that: First, job breadth is mediating effect of organizational commitment and organizational citizenship behavior; second, employees perceived other’s ability moderated the relationship between organizational commitment and job breadth. It droved them to increase their job breadth; third, employees perceived other’s loafing moderated the relationship between organizational commitment and job breadth, but It droved them to decrease their job breadth.
    The managerial implications, limitations of the study are discussed. The outcome of the study further represents the direction of future research.

    論文摘要 I Abstract I 誌謝 II 目錄 III 表目錄 IV 圖目錄 V 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 3 第二章 文獻探討 4 第一節 工作廣度 4 第二節 組織公民行為 8 第三節 組織承諾 15 第四節 知覺同儕能力與閒散 17 第五節 核心自我評價 19 第三章 研究方法 22 第一節 研究架構與研究假設 22 第二節 研究對象與程序 23 第三節 研究變數定義與衡量 25 第四節 研究統計分析方法 28 第四章 資料分析 31 第一節 樣本之基本特性分析 31 第二節 單因子變異數分析 35 第三節 信度、描述性統計與相關分析 36 第四節 結構方程式分析 39 第五節 迴歸分析 42 第五章 研究結論與建議 46 第一節 研究結論 46 第二節 管理意涵 49 第三節 研究限制與未來建議 50 參考文獻 52 附錄-主管問卷 59 附錄-部屬問卷 62

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