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研究生: 丘翊筠
Yi-Yun Chiu
論文名稱: 正向情感性與建言行為之關係: 心理賦權與社會支持的調節效果
The Relationship between Positive Affectivity and Voice Behavior: The Moderation Effects of Psychological Empowerment and Social Support
指導教授: 邱淑芬
Su-Fen Chiu
口試委員: 謝亦泰
Yi-Tai Hsieh
鄭仁偉
Jen-Wei Cheng
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 63
中文關鍵詞: 建言行為正向情感性心理賦權社會支持特質活化理論
外文關鍵詞: Voice Behavior, Positive Affectivity, Psychological Empowerment, Social Support, Trait Activation Theory
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  本研究以特質活化理論作為基礎,探討正向情感性與建言行為之關聯性,以及心理賦權與社會支持(主管支持、同事支持)對正向情感性和建言行為之關係的調節效果。本研究採問卷調查法,以在職員工及其直屬主管作為研究對象,共回收304組有效配對問卷。研究結果顯示:(1)正向情感性與建言行為有顯著的正向關係。(2)心理賦權對正向情感性與建言行為之關係具有調節效果。(3)主管支持對正向情感性與建言行為之關係具有調節效果。(4)同事支持對正向情感性與建言行為之關係不具有調節效果。


  Based on Trait Activation Theory, this study explored the relationship between positive affectivity and voice behavior as well as the moderation effects of psychological empowerment and social support (supervisor support & coworker support) on the above relationship. In this study, we used survey technique as our method and the participants are the employees and their immediate supervisors. Totally, we obtained 340 valid matched questionnaires. Research results showed that (1) positive affectivity was positively related to voice behavior. (2) psychological empowerment moderated the relationship between positive affectivity and voice behavior. (3) supervisor support moderated the relationship between positive affectivity and voice behavior. (4) coworker support did not moderate the relationship between positive affectivity and voice behavior.

摘要 I Abstract II 致謝 III 目錄 IV 圖目錄 VI 表目錄 VII 第一章、緒論 1 第一節 研究背景與研究動機 1 第二節 研究目的 錯誤! 尚未定義書籤。 第二章、文獻探討 4 第一節 特質活化理論 4 第二節 正向情感性與建言行為之關係 5 第三節 心理賦權之調節效果 9 第四節 社會支持之調節效果 12 第五節 研究架構 15 第三章、研究方法 16 第一節 研究樣本與研究程序 16 第二節 測量工具 19 第三節 資料分析方法 22 第四章、研究結果 24 第一節 驗證性因素分析 24 第二節 描述性統計與相關分析 26 第三節 假設驗證 28 第五章、結論與建議 34 第一節 研究結果討論 34 第二節 理論與實務意涵 36 第三節 研究限制與未來研究方向 38 參考文獻 40 附錄 48 附錄一:問卷施測說明 48 附錄二:主管問卷 49 附錄三:員工問卷 51

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