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研究生: 陳宗渝
Tsung-Yu Chen
論文名稱: 家長式領導對工作敬業奉獻之影響-以信任為中介變項
The Study of Relationship between Paternalistic Leadership and Job Engagement-The Mediation Effect of Trust
指導教授: 鄭仁偉
Jen-Wei Cheng
口試委員: 陳崇文
Chung-Wen Chen
余坤東
Kung-Don Ye
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 63
中文關鍵詞: 家長式領導信任工作敬業奉獻
外文關鍵詞: Paternalistic Leadership, Trust, Job Engagement
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家長式領導具有東方文化背景的特殊管理行為風格。家長式領導行為包含權威領導、仁慈領導及德行領導等三種領導行為,其主要的核心價值為「恩威並施」的管理方法。再者,對企業而言,員工是否在工作時感到有活力、對其自身的工作是否願意犧牲奉獻,以及員工是否信任主管等因素,亦是影響組織績效的因素。因此,本研究提出家長式領導、信任以及工作敬業奉獻的理論模型,進行深入探討家長式領導是否會經由員工對主管的信任,進而引發員工的工作敬業奉獻。
本研究透過紙本及網路問卷的方式,發送出488份問卷,收集有效樣本共322份。資料分析結果發現家長式領導、信任以及工作敬業奉獻呈現顯著關係,亦即:
一、家長式領導會影響工作敬業奉獻。
二、信任會影響工作敬業奉獻。
三、信任在家長式領導與工作敬業奉獻扮演中介的角色。
最後,本研究利用分析的結果,提出管理上的建議。


Built on core values focusing on “tempering justice with mercy,” the unique management and behavioral style of Paternalistic Leadership feature Asian cultural backgrounds, including Authoritarian Leadership, Benevolent Leadership, and Moral Leadership. For an enterprise organization, it is one of the factors influencing organizational performance whether employees work with vigor, whether they commit themselves to dedication and sacrifice, and whether they trust their employers. This study thus uses models of paternalistic leadership, trust and job engagement, with “trust” as an intervening variable, to discuss in depth whether paternalistic leadership is able to promote employee’s job engagement through their trust in their supervisors.
In this research, three hundred and twenty-two effective samples have been collected out of four hundred and eighty-eight online and hard copy questionnaires delivered. In the last analysis, there is a significant correlation between the three variables – paternalistic leadership, trust and job engagement.
Finally, the analysis is accordingly utilized to give suggestions on organizational management for further reference.

目錄 摘要 I ABSTRACT II 誌謝 III 目錄 IV 圖表索引 VI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第二章 文獻探討 3 第一節 家長式領導 3 第二節 信任 9 第三節 工作敬業奉獻 11 第四節 家長式領導、對主管的信任、工作敬業奉獻之關係 14 第三章 研究方法 18 第一節 研究架構 18 第二節 研究假說 19 第三節 研究資料、對象與程序 20 第四節 問卷設計與變項之衡量 20 第五節 資料分析方法 26 第四章 資料分析與統計結果 29 第一節 樣本基本資料分析 29 第二節 敘述性統計 31 第三節 相關係數分析 32 第四節 驗證性因素分析 36 第五節 測量整體配適度 40 第六節 研究假說之檢驗 42 第七節 研究假說之彙總 51 第五章 結論與建議 52 第一節 研究結論 52 第二節 理論與意涵 56 第三節 研究限制 57 第四節 未來研究建議 58 參考文獻 59 附錄、問卷 i

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