本研究欲探討主管與部屬的關係品質(LMX)和主管對部屬的工作家庭衝突的協助，主要研究目的如下：(一) 探討LMX是否會影響主管如何協助部屬工作家庭衝突的處理，其協助是實務導向或是情緒導向。(二) 探討主管地位是否會調節LMX和主管提供協助兩者之間的關係。(三) 探討主管與部屬的相似性是否會調節LMX和主管協助部屬工作家庭衝突的處理。

本研究的問卷樣本為全職工作者，共回收360份有效問卷。研究結果發現：(一) LMX與主管提供的實務導向與情緒導向協助皆為正相關。(二) 主管地位越高，LMX與主管提供的實務導向協助的關係越強。(三) 主管與部屬的小孩狀況相似性越高，LMX與主管提供的實務導向與情緒導向協助的關係也會越強。主管與部屬的婚姻相似性愈高，LMX與主管提供的實務導向協助的關係也越強。

本研究提醒管理者除了對關係較好的部屬給予工作家庭衝突的幫助外，也須適時的關心外團體的部屬。另外，也讓部屬瞭解到與主管維持高品質關係的重要性。主管會對關係較好的部屬提供較多實務與情緒上的幫助，協助部屬去處理工作家庭所帶來的負面的結果。本研究在最後也提出了限制與建議，讓後續的研究者可以更進一步的去探討。

This study examines the relationship between LMX and supervisor work-family supporting behaviors. There are three purposes of my research. First, exploring whether the quality of LMX influence supervisor’s support. Second, exploring whether social status will influence the relationship between LMX and supervisor’s support. Third, examining the similarity of supervisor and subordinate will moderate the relationship of LMX and supervisor support

Survey data were collected from 360 full-time employees. The study discovered that LMX is positively related with supervisor’s practical and emotional support. Moreover, when the supervisor’s position is higher, the relationship between LMX and supervisor’s practical support is higher. The result also indicated whether having child between supervisor and subordinate has the same moderate effect, the relationship between LMX and supervisor’s practical and emotional support is higher. And the marital condition similarity of supervisor and subordinated is the same, the relationship between LMX and supervisor’s practical support is higher, too.

Such results reminded of the supervisors not only helping the in-group subordinate but also concern about the out-group subordinate. Also, subordinates should realize the importance of maintaining good relationship with supervisor. Managerial implications of the study were discussed, and suggestions were also provided for future studies.

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李青芬、李雅婷、趙慕芬譯(2006) Robbins S.P著，『組織行為學』，華泰文化。

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