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    1

    A Case Study on the Service Quality of Commercial Bank-Based on the Framework of Kano’s Model

    2

    A Study of the Attribute of the Cultural and Creative Products Retailing by Using the Kano Model
    • Graduate Institute of Management /99/ Master
    • Author: YU-TONG LIU Advisor: Wen-Dwo Yang
    • In recent years, Taiwan has actively developed cultural and creative industry as a way to promote i…
    • Clicks: 335Downloads: 1
    • Full text public date 2016/01/11 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    3

    The Research for the Customer Demand of the Fright Forwarder- Based on the Framwork of Kano’s Model
    • Graduate Institute of Management /96/ Master
    • Author: Hua-chen Yang Advisor: Wen-dwo Yang
    • Abstract Different business has different characteristic among service quality, customer satisfacti…
    • Clicks: 321Downloads: 1
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    4

    Service Quality Gap Model of Interior Design Industry

    5

    The Study on Government Service Quality - Case on Industrial Development Bureau
    • Graduate Institute of Management /97/ Master
    • Author: Chih-ching Yang Advisor: Wen-Dwo Yang
    • The purpose of this study is to explore the service quality of government by using the customers sa…
    • Clicks: 435Downloads: 0
    • Full text public date 2014/01/05 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)
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