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    1
    Cooperation Challenge of Customer Competition Strategy in Enterprise Organization With C-Bank As An Example of Case Study
    • Department of Business Administration /106/ Master
    • Author: Yu-Chieh Weng   Advisor: Chang-Shun Chiao
    • The financial market over-competitive for a long time, and the banking industry's service content i…
    • Clicks: 511  Downloads: 3 
    • Full text public date 2023/07/24 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    2
    Developing CRM System for NPO in the Czech Republic: an IT Artefact Perspective

    3
    The Key Success Factors to Implement Customer Relationship Management System in Chinese Urban Commercial Bank

    4
    An Application of BSC to the Evaluation of CRM Performance in Banking Industries

    5
    The Empirical Studies of Customer Relationship Management:Relationship-Bonding Approach V.S. Attributes-Benefits Approach
    • Department of Business Administration /93/ Doctor
    • Author: Wen-Hung Wang   Advisor: Chiung-Ju Liang
    • This study develops and empirically tests two conceptual models. Model 1 examining the interdiscipl…
    • Clicks: 653  Downloads: 9 
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    6
    A Case Study of Customer Relationship Management in Indonesian Home Appliances Business

    7
    Service-Oriented Customer Relationship Management System
    • Department of Information Management /101/ Master
    • Author: Chin-ming Chen   Advisor: Sun-Jen Huang
    • In the past, Enterprise invested hug amount and resources in IT infrastructure; mostly they were fo…
    • Clicks: 320  Downloads: 3 
    • Full text public date 2015/12/20 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    8
    Performance indexes of business operational performance following CRM implementation
    • Department of Information Management /96/ Master
    • Author: Chih-ming Hsieh   Advisor: Cheng-Kang Chen
    • In this E-Commerce time, the information technology has really changed consumers' consumer behavior…
    • Clicks: 492  Downloads: 5 
    • Full text public date 2013/07/14 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    9
    A Case Study of the Critical Success Factors in CRM of Semiconductor Business
    • Department of Industrial Management /96/ Master
    • Author: Wei-Cheng Tzeng   Advisor: Shuo-Yan Chou
    • The study of CRM critical success factor — take semiconductor industry as examples depending on sem…
    • Clicks: 469  Downloads: 1 
    • Full text public date 2013/05/14 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)

    10
    The Application of Customer Relationship Management in Call Center– An Example of PMC e-Care Center
    • Graduate Institute of Management /93/ Master
    • Author: Li-an Wu   Advisor: Wen-Dwo Yang
    • From the early market monopolized by few brands, Taiwan automobile industry has come to an era of f…
    • Clicks: 595  Downloads: 1 
    • Full text public date 2007/02/09 (Intranet public)
    • Full text public date This full text is not authorized to be published. (Internet public)
    • Full text public date This full text is not authorized to be published. (National library)
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