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研究生: 楊雅棻
Ya-Fen Yang
論文名稱: 第一份工作的留任意願探討-以師徒功能為調節變項
On the Retention of First Job: The Moderation Effect of Mentoring
指導教授: 張譯尹
Yi-Ying Chang
曾盛恕
Seng-Su Tsang
口試委員: 張譯尹
Yi-Ying Chang
曾盛恕
Seng-Su Tsang
陳崇文
Chung-Wen Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 55
中文關鍵詞: 第一份工作適應力職涯復原力組織承諾師徒功能留任意願
外文關鍵詞: First job, Adaptability, Career resilience, Organizational commitment, Mentoring, Retention
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本研究嘗試以適應力、職涯復原力、組織承諾為自變數,師徒功能為調節變項,來解釋新鮮人願意在第一份工作留任之原因。若能發掘可延長在第一份工作期間的因素,一方面期望能提升個人在職涯成功機率,另方面也提供企業主參考,進而使留任率提升,有穩定的人力來促成整體產出品質的提昇。
本研究共回收417份網路問卷,採用PLS (Partial Least Squares Path Modeling, PLS Path Modeling)對研究模型進行分析,實證結果顯示,在基本研究架構方面,留任意願會受到職涯復原力顯著且負向的影響,及受到組織承諾顯著且正向的影響,適應力對留任意願則無顯著影響。留任行為會受到留任意願顯著且正向的影響。在調節效果方面,師徒功能之職涯功能對職涯復原力與留任意願之關係,有顯著的負向調節效果。師徒功能之心理社會功能對組織承諾與留任意願之關係,有顯著的正向調節效果。師徒功能之角色楷模功能對職涯復原力與留任意願之關係,有顯著的負向調節效果。


To explore the determinants of newcomer’s retention in the first job, the present study chooses the adaptability, career resilience and organizational commitment as explanatory variables and mentoring as moderator to form the research framework. It aims to investigate the elongation of those factors in first job that has been shown positively affecting one’s career success. Besides, it helps employer to enhance job retention which induces better organizational performance in light of sustainable human resource.

To test drawn hypotheses, 417 questionnaires were collected via mobile networks and analyzed with PLS (Partial Least Squares) Path Modeling. The results show that job retention intention is negatively affected by the career resilience, positively by the organizational commitment and irrelevant to adaptability. Furthermore, the intention of job retention significantly induces job retention. For moderation, the career support function of mentoring moderates the career resilience impact on retention negatively; the psychosocial support function of mentoring moderates the organizational commitment positively; and the role model moderates the career resilience negatively.

摘要 I ABSTRACT II 誌謝 III 目錄 IV 圖目錄 V 表目錄 VI 第一章 緒論 1 1.1研究背景與動機 1 1.2研究目的 3 1.3研究流程 4 第二章 文獻回顧 5 2.1留任意願 5 2.2適應力 5 2.3職涯復原力 6 2.4組織承諾 7 2.5師徒功能 10 2.6 留任意願對行為之影響 12 2.7研究架構 13 第三章 研究設計與方法 15 3.1研究假說摘要 15 3.2衡量工具 16 3.3適應力量表 17 3.4職涯復原力量表 18 3.5組織承諾量表 18 3.6師徒功能量表 19 3.7留任意願量表 20 3.8人口統計調查 21 3.9抽樣設計 22 3.10資料分析方法 22 第四章 研究分析與結果 24 4.1 描述性統計 24 4.2 信度分析 26 4.3 效度分析 27 4.3.1收斂效度 28 4.3.2區別效度 28 4.4結構方程模型分析 31 第五章 結論 38 5.1研究結果與討論 38 5.2研究貢獻與管理意涵 39 5.2.1學術研究意涵 39 5.2.1管理實務意涵 39 5.3研究限制及後續研究建議 41 參考文獻 43 附錄 49 問卷 49

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