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研究生: 林楊貴
Yang-Kuei Lin
論文名稱: 賦權、組織公平對工作滿意度影響之研究-以職涯不確定性為調節變項
The Relationship among Empowerment, Organizational justice, and Job Satisfaction: Career Uncertainty as the Moderator
指導教授: 吳宗祐
Tsung-Yu Wu
口試委員: 葉穎蓉
Ying-Jung Yeh
胡昌亞
Changya Hu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 57
中文關鍵詞: 組織公平賦能職涯不確定性工作滿意度
外文關鍵詞: empowerment, organizational justice, career uncertainty, job satisfaction
相關次數: 點閱:378下載:11
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近二十幾年來,全球的經濟局勢變化快速,企業為求生存所因應的組織變革情況也愈來愈頻繁,致使員工在組織內的職涯發展不確定性也逐漸增加,本研究即以此情境對員工的工作滿意度進行探討,以了解原本對工作滿意度有效的激勵方式(賦能與組織公平),在此不確定情境下是否仍有其效果。
本研究是採用問卷調查法,以台灣地區各產業的員工為研究對象,共計回收有效問卷335份。階層迴歸分析結果發現:員工賦權及組織公平對工作滿意度平時皆有正向顯著效果;而在面臨員工職涯不確定因素影響時,組織公平有更正向顯著效果,但員工賦權卻呈有削弱效果。由此可知,並非所有激勵方法都具有一致的效果,需端視職涯不確定性而定;管理階層在此管理情境下當審時度勢採取有效的激勵方式,方能有效提升員工之工作滿意度。


Over the past two decades, the global economic situation changes rapidly. To cope with such change and survive, the enterprises frequently engage in organizational change, resulting in employees’ uncertainty about career development within the organizations. The study tries to investigate whether the motivational practices (empowerment and organization justice) affect employees' job satisfaction under the condition of career uncertainty.
Using questionnaire survey, the study obtained 335 valid questionnaires from employees of various industries in Taiwan. The results of hierarchical regression showed that employee empowerment and organizational justice are positively related to job satisfaction. Under the condition of career uncertain, the relationship between empowerment and job satisfaction is weakened whereas the relationship between organizational justice and job satisfaction is strengthened. These results implies that not all motivational practices affect job satisfaction consistently, depending on career uncertainty. Management should take an effective motivational practice according to appropriate management situation so as to enhance the job satisfaction of employee.

摘要 A Abstract B 目 錄 i 表目錄 ii 圖目錄 iii 第一章 緒論 1 第二章 文獻探討與假設 4 第一節 工作滿意度 4 第二節 賦權與工作滿意度之關係 11 第三節 組織公平與工作滿意度之關係 15 第四節 職涯不確定性的調節效果 22 第三章 研究方法 25 第一節 樣本來源與發放程序 25 第二節 研究工具 27 第四章 研究結果 32 第一節 相關分析 32 第二節 假設驗證 34 第五章 結論與建議 38 第一節   研究結論 38 第二節 研究限制與未來研究方向 40 第三節 實務貢獻 42 參考文獻 44 一、 中文部份 44 二、 英文部份 47 附錄 52

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