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研究生: 郭顓毅
CHUAN-YI KUO
論文名稱: 幸福設計 – 以SNS為例
THE DESIGN OF XING-FU ON SNS USE
指導教授: 盧希鵬
Hsi-Peng Lu
口試委員: 陳正綱
CHENG-KANG CHEN
徐慧霞
Huei-hsia Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2010
畢業學年度: 98
語文別: 英文
論文頁數: 66
中文關鍵詞: 幸福設計社群網站快樂網路黏性
外文關鍵詞: social network site (SNS), Xing-Fu, happiness, stickiness
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  • 本研究提出幸福模式(Xing-Fu Model,XFM)用來探索使用者幸福感對參與社群網站黏性(stickiness)的重要。我們於XFM中設計四種幸福感並解釋「不求名不求例只求爽」的使用者特色。此外,討論四種幸福感中,價值感、富足感、安全感與寧靜感和幸福感與黏性的關係。
    在研究方法中,採用兩階段的設計來探索XFM以及幸福感的設計,包含定義、架構與應用。首先,以問卷進行量化統計,回收來自使用Facebook中371位有效問卷。接著,為了深入了解四種幸福感在使用者與Facebook間的關係,我們則透過20位Facebook使用專家進行訪談。
    此外,XFM揭開四種幸福感的特色能提升使用者幸福感,對Facebook來說,公開與互動的環境能使使用者幸福產生網站的黏性。我們證實使用者在Facebook參與中感到價值感、富足感與寧靜感,且使用者會透過Facebook上的幸福設計感受當下的幸福感。在結論中,我們提出四種幸福感的指引能協助人了解與尋找每個人生活中的幸福。


    This study proposed a new model, Xing-Fu Model (XFM), that explored the participant’s Xing-Fu in happiness has significant impact on stickiness of the social network site. Drawing on the XFM, we designed four senses of Xing-Fu on social network site (SNS) and examined the features of participants who were not for fame and profit but just for happiness and the relationship between sense of person value, well-off, security, inner heaven and Xing-Fu, and stickiness.
    A two-phase study was designed to explore the identification, framework, and application of the XFM and the design of Xing-Fu. First, the method to carry out this study was using a survey, which questions to which the participants were expected to respond anonymously. A total of 371 usable responses on Fcebook were received in this phase. Second, in order to probe deeply the relationships of four senses between users and the design of Facebook, 20 interviews of experts who logged on to Facebook.
    In addition, the XFM explored four senses of Xing-Fu that have the characteristics of positive emotions would also enhance friends’ sense of Xing-Fu. For Facebook, the public and interactive environment could make users Xing-Fu. We showed that users can feel the sense of personal value, sense of well-off and sense of inner heaven on Facebook use and many users explored their present Xing-Fu through the Xing-Fu design. In conclusion, this study presents the results of four senses of Xing-Fu to guide people through Xing-Fu and helps people to understand senses for their self-talk.

    1. Introduction……………………………………………………………………1 1.1 Background and motivation………………………………………………1 1.2 Social Network Site (SNS) ………………………………………………..3 1.3 Xing-Fu…………………………………………………………………….5 1.4 Research questions and aims………………………………………………8 2. Conceptual model and research hypotheses………………………………….9 2.1 Senses of Xing-Fu…………………………………………………….…10 2.1.1 Sense of Personal Value……………………………………………10 2.1.2 Sense of Well-off……………………………………………….……10 2.1.3 Sense of Security……………………………………………...………11 2.1.4 Sense of Inner heaven………………………………………………12 2.2 The Xing-Fu model (XFM) and stickiness on SNS use…………………14 2.3 The design of Xing-Fu in Facebook……………………………………16 2.3.1 Design of Personal Value: Number of Fans and Number of Responses………………………………………………………………………17 2.3.2 Design of Well-off: Diversity , Number of Messages and Number of Contents………………………………………………………………….……17 2.3.3 Design of Security: Privacy settings and Privacy policy……………18 2.3.4 Design of Self-Control: Navigation design…………………..………18 3. Methodology……………………………………………………………...……20 3.1 Sample and procedure ……………………………………………………20 3.2 Instrument development of the questionnaire……………………………22 3.3 Data analysis………………………………………………………………24 3.3.1 Reliability, Validity and Descriptive statistics………………………24 3.3.2 One-way ANOVA analysis …………………………………………24 3.3.3 Path analysis for XFM………………………………………………24 3.3.4 Regression analysis for the Facebook design………………………25 4. Results…………………………………………………………………………26 4.1 Reliability and validity……………………………………………………26 4.2 Descriptive statistics …………………………………………………..…29 4.2.1 Facebook use…………………………………………………………30 4.2.2 One-way ANOVA……………………………………………………30 4.3 Testing the Xing-Fu Model………………………………………………42 4.4 Testing the Xing-Fu Design………………………………………………45 4.5 Results of qualitative research……………………………………………48 4.5.1 Sense of Personal Value: Live a significant life ……………………49 4.5.2 Sense of Well-off: Enrich our life……………………………………50 4.5.3 Sense of Security: Protect our privacy ………………………………51 4.5.4 Self-Control: Control our ideas………………………………...……52 5. Conclusion and future research………………………………………………54 5.1 Conclusion and discussion………………………………………………54 5.1.1 What is Xing-Fu in happiness? …………………………………..…55 5.1.2 What are the relationships among four senses of Xing-Fu, Xing-Fu, and stickiness on SNS use? ……………………………………………………56 5.1.3 How to construct the sense of Xing-Fu? Examining the features of participants who surfed not for fame and fortune but just for happiness. ……56 5.2 Implication………………………………………………..………………59 5.3 Limitation…………………………………………………………………60 5.4 Future research………………………………………...…………………61 6. Reference………………………………………………………………………62

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