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研究生: 簡歆恩
Shin-En Chien
論文名稱: 探討設計師新創公司之商業模式與設計價值
A study on Business Model and Design Value Analysis of Designer-led Startups companies
指導教授: 董芳武
Fang-Wu Tung
口試委員: 唐玄輝
Hsien-Hui Tang
許言
Yen Hsu
學位類別: 碩士
Master
系所名稱: 設計學院 - 設計系
Department of Design
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 119
中文關鍵詞: 設計創業設計思考設計價值商業模式
外文關鍵詞: Designer-led Startup, Design Thinking, Design Value, Business Model
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  • 現今網絡平台時代的經濟發展之下,存在於市場中的不確定性及不可預期性促使市場逐漸轉變,帶動許多新創公司的興起,使得設計師成為創業家的趨勢日益增長。基於此,本研究以質化分析深度訪談四家設計創業家的新創公司做個案描述。本研究旨在了解個案從創業中的歷程,知悉設計價值在這之中的體現與商業模式的創新,以及如何掌握市場的脈動創造新價值,同時探討設計師在新創公司中的角色與專業擴張。
    根據研究結果,彙整出設計價值影響的關鍵因素、商業模式創新處以及設計師在這之中的角色轉換與專業擴張。依據本研究的分析結果發現,有鑒於網路平台的出現讓創業門檻比起過往低,影響商業模式的創新以及設計價值的發展,此外設計思考為今日許多企業的顯學,本身具備的設計思維的設計者,增加設計師成為創業家的可能性。


    With advent of the Internet platform era and the rapid economic development, the uncertainty and unpredictability of the market has been gradually prompted by access of the Internet, which has led the rise of many new startups and made the design-entrepreneur a growing trend. Based on this trend, this thesis conducted the case studies on four designer-led startups. Data were collected through in-depth interviews with the four design entrepreneurs and secondary data. The objectives of this study are: First, to understand how the designer-led starups emobody the design-thinking principles and establish their business models. Second, to know how they grasp the dynamic of the market to create values. Finally, to explore the roles and domain knowledge of the design-entrepreneur with the startup’s expansion.
    According to the research results, this thesis summarizes the key factors which affect the design value and the business model innovation. Both of them have great influences on the process of entrepreneurship as well as the role transformation and professional expansion of the design entrepreneur. As stated in the results of this research, it is found that the emergence of the Internet-based platforms has lowereed the threshold of entrepreneurship, facilitated the innovation of business model and development of design value. In addition, applying design thinking is the one of the crucial keys for a designer to be an entrepreneur.

    摘要 I Abstract II 致謝 III 目錄 IV 圖目錄 VII 表目錄 IX ㄧ、緒論 - 1 - 1.1研究背景 - 1 - 1.2 研究動機 - 2 - 1.3 研究目的 - 3 - 1.4研究流程 - 4 - 二、文獻探討 - 6 - 2.1 設計思考 - 6 - 2.1.1設計思考的運用 - 7 - 2.1.2設計思考與企業組織 - 8 - 2.2 設計師的角色 - 9 - 2.2.1設計師與企業組織 - 10 - 2.2.2設計師與社會發展 - 11 - 2.3 設計價值 - 12 - 2.3.1設計價值與企業 - 13 - 2.3.2設計價值評估 - 14 - 2.4 商業模式 - 16 - 2.4.1 商業模式的創新 - 19 - 2.4.2 商業模式與商業策略 - 20 - 2.5 總結 - 21 - 三、研究方法 - 22 - 3.1 研究方法 - 22 - 3.2 研究架構 - 23 - 3.3研究對象 - 24 - 3.4 資料研究與分析 - 25 - 四、研究結果分析 - 26 - 4.1 個案A分析 - 26 - 4.1.1 個案A組織架構與發展過程 - 26 - 4.1.2 個案A設計成熟度 - 30 - 4.1.3 個案A商業模式 - 35 - 4.2 個案B分析 - 41 - 4.2.1 個案B組織架構與發展過程 - 41 - 4.2.2個案B設計成熟度 - 45 - 4.2.3 個案B商業模式 - 48 - 4.3 個案C個案分析 - 54 - 4.3.1 個案C組織架構與發展過程 - 54 - 4.3.2 個案C設計成熟度 - 57 - 4.3.3 個案C商業模式 - 62 - 4.4 個案D個案分析 - 68 - 4.4.1 個案D組織架構與發展過程 - 68 - 4.4.2 個案D設計成熟度 - 71 - 4.4.3 個案D商業模式 - 76 - 五、討論 - 81 - 5.1設計價值 - 81 - 5.2商業模式創新 - 84 - 5.3設計專業的擴張 - 86 - 六、結論與建議 - 90 - 6.1結論 - 90 - 6.2研究限制與建議 - 91 - 七、註釋與參考文獻 - 93 - (ㄧ)、英文學術論文 - 93 - (二)、中文學術論文 - 95 - (三)、相關書籍 - 95 - (四)、英文網路資料 - 97 - (五)、中文網路資料 - 98 - 附錄A - 100 - 附錄B - 102 - 附錄C - 103 - 附錄D - 106 -

    (ㄧ)、英文學術論文
    1. Andrews, K. R. (1951). Executive training by the case method. Harvard Business Review, 29(5), 58-70.
    2. Baker, T., & Nelson, R. E. (2005). Creating Something from Nothing: Resource Construction through Entrepreneurial Bricolage. Administrative Science Quarterly, 50(3), 329-366
    3. Brooks, F. P. (2010). The design of design: essays from a computer scientist. NJ: Addison-Wesley Professional.
    4. Brown, T. (2008). Design Thinking. harvard business review, 86(6), 84.
    5. Bucolo, S. (2016). Are We There Yet? Insights on How to Lead by Design.
    Amsterdam: BIS Publishers.
    6. Cautela, C., Rampino, L., Colombo, S., & Simonelli, G. (2017). Design-intensive start-ups: A new application field for design thinking? Journal of Design, Business & Society, 3(1), 45-66.
    7. Design Council, (2007). The Value of Design: Factfinder Report. Design Council, UK.
    8. Dorst, K. (2011). The core of ‘design thinking’and its application. Design studies, 32(6), 521-532.
    9. Evans, S., Vladimirova, D., Holgado, M., Van Fossen, K., Yang, M., Silva, E. A., & Barlow, C. Y. (2017). Business model innovation for sustainability: Towards a unified perspective for creation of sustainable business models. Business Strategy and the Environment, 26(5), 597-608.
    10. Hargadon, A. (2005). Leading with vision: the design of new ventures. Design Management Review, 16(1), 33-39.
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    12. Holloway, M. (2009). How tangible is your strategy? How design thinking can turn your strategy into reality. Journal of Business Strategy, 30(2/3), 50-56.
    13. Leavy, B. (2010). Design thinking a new mental model of value innovation. Strategy & leadership, 38(3), 5-14.
    14. Martin, R. (2009). The design of business. Cambridge MA: Harvard Business Press.
    15. Lockwood, T., (2010). Design Thinking, NY: Allworth Press, New York
    16. Miller, P., & Bound, K. (2011). The Startup Factories: The rise of accelerator programmes to support new technology ventures. Nesta. Retrieved from http://www. nesta. org. uk/library/documents/StartupFactories. pdf.
    17. Muratovski, G. (2015). Paradigm shift: Report on the new role of design in business and society. She Ji: The Journal of Design, Economics, and Innovation, 1(2), 118-139.
    18. Normann, R., & Ramirez, R. (1993). From value chain to value constellation: Designing interactive strategy. Harvard business review, 71(4), 65-77.
    19. Pettigrew, D. K., Thurgood, C., & Bucolo, S. (2016, July). A Design Innovation Adoption Tool for SMEs. In Academic Design Management Conference. Design Management Institute.
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    24. Westcott, M., Sato, S., Mrazek, D., Wallace, R., Vanka, S., Bilson, C., & Hardin, D. (2013). The DMI design value scorecard: a new design measurement and management model. Design Management Review, 24(4), 10-16.
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    (二)、中文學術論文
    1. 吳岱芸(民104)。從遊戲到遊戲化: 行銷溝通遊戲化理論初探. 新聞學研究, (124), 215-251。網址:http://mcr.nccu.edu.tw/word/49527242015.pdf
    2. 林金定、嚴嘉楓與陳美花(民94)。質性研究方法: 訪談模式與實施步驟分析。身心障礙研究季刊, 3(2), 122-136。台北市。
    3. 張凱媛(民103 )。試析文創產業導入電子商務之發展-以應用" TAP FURRR" 模式為例。未出版碩士論文,國立政治大學研究所,台北市。
    4. 陳玟伶(民92)。從資源基礎理論探討企業成長之動態歷程-以傳統產業之廠商為例。國立政治大學企業管理研究所,台北市。
    5. 陳姿伶(民92)。個案研究法。國立中興大學農業推廣教育研究所,台中市。
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    (三)、相關書籍
    1. Brown, T. (2009) 。設計思考改造世界 (Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation)(第十三版)(吳莉君譯,2010)台北市:聯經出版公司。(原作2009年出版)
    2. Butler, D., &Tischler, L. (2015) 。設計的力量:如何讓百年老牌煥然一新 (Design to Grow: How Coca-cola Learned to Combine Scale and Agility and How You Can Too)(吳莉君譯,2015)台北市:聯經出版公司。(原作2015年出版)
    3. Gassmann, O., Frankenberger, K., Csik, M. (2014) 。航向成功企業的55種商業模式:是什麼?為什麼?誰在用?何時用?如何用?(The Business Model Navigator: 55 Models That Will Revolutionise Your Business)(劉慧玉譯,2017)台北市:橡實文化。(原作2014年出版)
    4. Harkin, J. (2012) 。小眾,其實不小:中間市場陷落,小眾消費崛起。(Niche: The missing middle and why business needs to specialise to survive)(陳琇玲譯,2014)台北市:早安財經。(原作2012年出版)
    5. Au, I. (2016). Design in venture capital. [O'Reilly Media version]. Retrieved from https://www.oreilly.com/ideas/design-in-venture-capital
    6. Kapferer, J. N. (2012). The new strategic brand management: Advanced insights and strategic thinking. Kogan page publishers.
    7. Osterwalder, A., Pigneur, Y., Smith, A., Clark, T. (2010) 。獲利世代:自己動手,畫出你的商業模式(Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers)(尤傳莉譯)。台北市:早安財經。(原作2010年出版)
    8. Osterwalder, A., Pigneur, Y., Bernarda, G., Smith, A., Papadakos T. (2014) 。價值主張年代:設計思考X顧客不可或缺的需求=成功商業模式的獲利核心(Value Proposition Design: How to Create Products and Services Customers Want)(季晶晶譯)。台北市:天下雜誌。(原作2014年出版)
    9. Newbery, P., & Farnham, K. (2015) 。體驗設計:整合品牌、經驗以及價值的架構(Experience Design: A Framework for Integrating Brand, Experience, and Value)(陳詩捷, 林庭如, 蕭文信譯)。台北市:桑格。(原作2013年出版)
    10. Papanek, V. (1985) 。為真實世界設計:人類生態與社會變遷(Design For The Real World: Human Ecology And Social Change)(初版)(楊路譯,2013)台北市:五南。(原作1985年出版)
    11. Ries, E. (2011) 。精實創業:用小實驗玩出大事業(The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses)(廖宜怡譯)。台北市:行人。(原作2011年出版)
    12. Verganti, R., & Dell'Era, C. (2009). Design-driven innovation. Boston, MA.
    13. Whiteley, N. (1997) 。為社會而設計(Design for Society)(第四版)(游萬來、楊敏英、李盈盈譯,2014)出版地點: 聯經出版公司。(原作1997年出版)
    14. 日經設計編輯部(2017)。設計思考第一現場:由創意思考案例入手,讓您從發想到實踐,輕鬆駕馭最貼近顧客需求的商業新模式(初版)。新北市:中國生產力。
    15. 張嬙(2010)。粉絲力量大。出版社:中國人民大學。

    (四)、英文網路資料
    1. Beth Comstock, SVP & Co-chair, DMI Conference. (2011). What business needs now is design. What design needs now is making it about business. Retrieved from https://www.dmi.org/page/DesignValue
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    (五)、中文網路資料
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