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研究生: 鄧美玉
Mei-yu Teng
論文名稱: 企業員工倫理訓練對組織財務績效之影響:員工滿足之中介效果
The relationship between ethics training and financial performance: A mediator of employee satisfaction
指導教授: 廖文志
Wen-Chih Liao
口試委員: 葉穎蓉
none
鄭仁偉
none
蔡振昌
none
戴維舵
none
吳秉恩
none
學位類別: 博士
Doctor
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 73
中文關鍵詞: 倫理訓練員工滿足利害關係人理論
外文關鍵詞: ethics training, employee satisfaction, stakeholder theory
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從近年來的研究題目中,我們不難發現,推行企業倫理的前因及後果都有學者做研究,但是如何執行企業倫理,如何衡量其執行成效卻鮮少有學者著墨。有鑒於此,本文將以企業倫理推行系統中的倫理訓練為主軸,研究其所能為組織帶來的成效。
本研究以利害關係人理論為基礎,來探討倫理訓練、員工滿足與組織財務績效之間的關係。透過問卷調查法由台灣109家企業中高階主管填答,研究結果發現倫理訓練對員工滿足與組織財務績效有正向影響;其中員工滿足扮演著全完中介的角色。


This study investigated the effects of ethics training on financial performance. It also examined the mediating role of employee satisfaction on the relationship between ethics training and financial performance. Data were collected from Taiwan-based senior executives who represented, in total, 109 companies and who completed a questionnaire. Results show that ethics training positively influenced employee satisfaction and that ethics training positively influenced financial performance. I also found that employee satisfaction had a mediating effect on the relationship between ethics training and financial performance.

中文摘要 I ABSTRACT II 誌謝 III 目 錄 IV 圖目錄 VI 表目錄 VII 第一章 緒論 1 第一節 研究動機 1 第二節 研究問題與目的 5 第三節 論文結構 7 第二章 文獻探討 8 第一節 利害關係人理論 8 第二節 倫理訓練 12 第三節 員工滿足 18 第四節 倫理訓練與員工滿足的關係 22 第五節 倫理訓練與組織財務績效的關係 26 第六節 倫理訓練、員工滿足與組織財務績效的關係 31 第三章 研究方法 34 第一節 研究架構 34 第二節 研究對象 35 第三節 研究變數測量 37 第四節 統計分析方法 42 第四章 研究結果 45 第一節 因素分析 45 第二節 相關分析 50 第三節 迴歸分析 51 第五章 結論與建議 53 第一節 員工滿足之中介機制 53 第二節 理論與實務意涵 54 第三節 研究限制 58 第四節 未來研究建議 59 參考文獻 61 一、中文文獻 61 二、英文文獻 62 附錄 69 作者簡介 72

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