簡易檢索 / 詳目顯示

研究生: 林立庭
Li-Ting Lin
論文名稱: 五大人格特質與員工企業社會責任認知傾向之關係 —工作職位之調節效果
The Relationship between Big Five Factor Model and Employees' Perceptions of CSR Cognition: The Moderating Effect Of Organizational Position
指導教授: 陳崇文
Chung-Wen Chen
口試委員: 王蕙芝
Hui-Chih Wang
劉邦典
Pang-Tien Liu
陳崇文
Chung-Wen Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 64
中文關鍵詞: 五大人格特質企業社會責任企業社會責任認知工作職位
外文關鍵詞: Big Five personality traits, Corporate Social Responsibility, Perception of CSR, organizational position
相關次數: 點閱:343下載:12
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報

過往企業之經濟行為以創造利潤為驅使,對於倫理道德總是懸束高閣,而今時日運轉,國際思潮脈動,產業發展趨勢已蛻去「資本主義」的有色框架。企業之相關活動乃是與內、外部相關利害關係人交互作用的結果,企業必須體認倫理議題的不可迴避性,企業社會責任的發展趨勢說明了產業競爭環境歷程的轉變,企業倫理內生性規範、指標,反映了時下相關利害關係人對倫理道德精神的要求與祈望。近年來企業社會責任的概念逐漸在國際間發散,企業除了考量自身的經濟利益外,也需關心對其處的社會和環境所造成的影響,落實企業社會責任已成為企業營運不可或缺的一環,甚至是現今資本市場用來衡量企業營運績效的新指標。
本研究著重於企業內部關係人—員工的人格特質與企業社會責任認知的關係。針對World Values Survey 2014年公開資訊站新加坡區(WVS Wave-6,2014)得到1972份有效問卷。在控制若干個變數的情況下,五大人格特質中的神經質特徵與員工企業社會責任認知具有明顯的負向關係。另外,本研究還考量到公司職位對上述關係的調節作用,結果顯示工作職位與員工社會企業責任認知之間並無明顯交互作用。


The corporate social responsibility (CSR) programs paid a lot of attention on the financial performance than non-financial performance issues. The concept of corporate Social responsibility (CSR) has been spread over the world recently. Companies should not only consider their corporate benefits but also concern about social and environmental issues. It's believed that the implementation of CSR policies have also become a new indicator of businesses performance in this competitive capital marketplace. The current study is focused on corporate internal stakeholders, employees' perceptions of CSR and their personality traits.
Under the conditions of controlling several individual factors, neuroticism has an obvious negative relationship with employees’ perceptions of corporate social responsibility. What's more, this study has considered the moderating effects of organizational position; the results show that managers with relatively high organizational position seem to have no influence among the relationship between their perceptions of CSR.

論文摘要 I ABSTRACT II 致謝 III 目錄 IV 圖目錄 V 表目錄 VI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 3 第二章 文獻探討 5 第一節 人格特質的發展歷程 5 第二節 企業社會責任 13 第三節 工作職位意涵 18 第四節 五大人格特質與企業社會責任 19 第五節 工作職位與企業社會責任 20 第三章 研究方法 23 第一節 研究架構 23 第二節 研究假說 24 第三節 研究資料、對象 24 第四節 研究變項的操作性定義與衡量 24 第五節 資料分析方法 27 第四章 研究結果 30 第一節 樣本的基本資料 30 第二節 敘述統計與相關係數分析 32 第三節 研究假說之檢驗 39 第五章 研究討論 44 第一節 研究結果之討論 44 第二節 實務管理意涵 46 第三節 研究限制 47 第四節 未來研究方向 47 參考文獻 49

壹、 中文部分
江錦樺,民90,〈人格特質與組織文化之適配性對工作績效之影響-以高科技F公司為例〉,國立中央大學人力資源研究所之碩士論文。
吳漫榛,民99,〈五大人格特質對於員工工作態度及員工倫理型為影響之研究-以證卷營業員為例〉,銘傳大學國際企業研究所碩士論文。
房美玉,民91,〈儲備幹部人格特質甄選量表之建立與應用-以某高科技公司為例〉,《人力資源管理學報》,第二卷第一期,1-18。
高希均、林宜諄,民97,〈企業社會責任入門手冊〉,台北市《天下遠見》。
蔡欣嵐,民90,〈工作特性、人格特質與工作滿意度之關係-以半導體為例〉,國立中央大學企業管理研究所碩士論文。
趙德蕙,民94,〈負面情緒、神經質性格與員工偏差行為之關係〉,國立台灣科技大學企業管理研究所碩士論文。
黃翊瑞,民102,〈五大人格特質對組織承諾之影響-以工作投入為中介變項〉,國立台灣師範大學科技應用與人力資源發展學系碩士論文。
陳志昇,民103,〈五大人格特質與員工商業道德認之之關係-轉換型領導之調節效果〉,國立台灣科技大學企業管理研究所碩士論文。
江懿德,民104,〈五大人格特質與環境行為意向之路徑分析探討接受正規環境教育研究訓練人格特質與一般大眾之差異〉,國立台灣師範大學環境教育研究所碩士學位論文。
張家欣,民106,〈特殊教育教師五大人格特質、情緒勞務、生涯韌性與工作投入度之相關研究〉,國立彰化師範大學輔導與諮商學系心理健康與諮詢碩士學位班碩士論文。
周孝慈,民94,〈主管管理職能之研究-以某金融服務公司為例〉,國立中央大學企業管理研究所碩士論文。
尹衍樑,民101,今周刊第808期,HR知識中心,中華人事主管協會,取自:http://www.hr.org.tw/hr_2.asp?ctpe=2&autono=585
何飛鵬,民97,《主管私房學》,自慢2:主管私房學-小職員出頭天,出版社:商周出版。
林靖瑛,民105,〈部門別五大人格特質、組織承諾對減少護理人員離職意圖之研究〉,國立台北大學企業管理學系博士論文。
TOPCO崇越論文大賞,〈企業社會與社會企業對員工自我實現之研究-以無底薪自由創業業務為例〉。
李秀英、劉俊儒、楊筱翎,〈企業社會責任與公司績效之關聯性〉,《東海管理評論》,第十三卷第一期,77-112。
劉俊其,民102,〈以員工期望探討企業社會責任指標〉,國立中央大學環境工程研究所碩士論文。
邱雯婷,民103,〈企業社會責任實施程度與員工組織承諾之關聯:以員工企業社會責任知覺為中介變數〉,國立中央大學人力資源管理研究所碩士論文。
詹場、柯文乾、池祥麟,民105,〈CSR能為公司經營策略帶來什好處?-來自世界頂級學術期刊之證據〉,《商略學報》第八卷第二期,77-86。
陳怡潔,民104,〈員工企業社會責任感知對企業社會責任活動參與的影響-以組織認同為中介變項〉,國立中央大學人力資源管理研究所碩士論文。
彭曉怡,民104,〈員工企業社會責任知覺與組織認同知關聯-以組織支持知覺及組織聲譽知覺為中介〉,國立中央大學人力資源管理研究所碩士論文。
陸洛、林惠彥、楊士倫,民104,〈經濟誘因之外-雇主品牌吸引力與員工公公後果之關聯〉,《商略學報》,7(2),113-128。
劉玉雪,民104,〈企業社會對組織承諾的影響-以員工認知企業社會責任為調節〉,國立中山大學企業管理學系碩士論文。

貳、 英文部分
Adams, J. S. (1965). Inequity in Social Exchange. In L, Berkowitz (Ed.). Asvances in Experimental Social Psychology. New York: Academic Press.
Aguinis, H., & Glavas, A. (2012). What We Know and Don’t Know About Corporate Social Responsibility: A Review and Research Agenda. Journal of Management, 38(4), 932-968.
Adams, J. S. (1963). Toward An Understanding of Inequity. Jour of Abnormal and Social Psychology,. 9(3), 422-436.
Allport G.W. (1947). The psychology of participation. Psychological Review. 54(3), 142-158.
Alpander, G. (1990). Relationship between commitment to hospital goals and job satisfaction: a case study of a nursing department. Health Care Management Review, 15(4), 51-62.
Aiman-Smith, L., Bauer T. N., & Cable, D M. (2001). Are you attracted? Do you intend to pursue? A recruiting policy-capturing study. Journal of Business and Psychology, 16(2), 219-237.
Aryabuddhiphongs, V., & Marcan, S. (2015). Big Five personality traits and turnover intention among Thai hotel employees. International Journal of Hospitality & Tourism Adminstration, 16(4), 355-374.
Barrick, M. R., & Mount, M. k. (1991). The Big Five Personality Dimensions and Job Performance: A meta-analysis, Personnel Psychology, 44, 1-26.
Barrick, M. R., & Mount, M. k., & Gupta, R. (2003). Meta-analysis of the Relationship between the five-factor Model of Personality and Holland’s Occupational Types, Personnel Psychology, 56, 45-74.
Bauman, C. W., Skitka, L. J. (2012). Corporate Social Responsibility as a Source of Becchetti, L., R. Cicirettiand, and I. Hasan. (2007), "Corporate social responsibility and shareholder’s value: An event study analysis ", Working Paper.
Bryant, L., D. Jones, and S. Widener, (2004), Managing Value Creation with the Firm: An Examination of Multiple Performance Measures, Journal of Management Accounting Research, 16, pp.107-131
Becchetti, L. R, Ciciretti. , & I, Hasan, (2007). Corporate Social Responsibility andShareholder’s Value: An Event Study Analysis. Working Paper, Federal ReserveBank of Atlanta.
Barnett, M. L. , & Salomon, R. M., (2012). Does it pay to be really good? Addressing the shape of the relationship between social and financial performance. Strategic Management Journal, 33, 1304-1320.
Bontis, N., & Fitz, J. (2002). Intellectual capital ROI: A causal map of human capital antecedents and consequent. Journal of Intellectual catital.3(3), 223-247.
Brammer, S., Millington, A., & Rayton. B. (2007). The contribution of corporate social responsibility to organizational commitment. The International Journal of Human Resource Management. 18, 1701-1719.
Bozionelos, B. (2004). The big five of personality and work involvement. Journal of Managerial Psychology, 19(1), 69-81.
Chong, M. (2009). Employee participation in CSR and corporate identity: insights from a disaster-response program in the Asia-Pacific. Corporate Reputation Review. 12(2), 106-119.
Coombs, J. E. , & P. E. Bierly. (2006), Measuring technological capability and performance, R&D Management, 36:421-438. Employee Satisfaction. Research In Organizational Behavior.32,63-86.
Cheng. B., Ioannou, I & Serafeim, G., (2014). Corporate social responsibility and access to finance, Strategic Management Journal 35, 1-23.
Cattell, R. B. (1943). The description of personality: Basic traits resolved into clusters, Journal of Abnormal and Social Psychology. 38, 476-506.
Cherrington, D. J., Reitz, H. J. & Scott, W. E. (1971). Effects of contingent and noncontingent reward on the relationship between satisfaction and task performance, Journal of Applied Psychology. 55, 531-536.
Coolidge, F. L., Becker, L. A., DiRito, D. C., Durham, R. L., Kinlaw, M. M. & Philbrick, P. B. (1994). On the relationship of the five-factor personality model to personality disorders: Four reservation, Psychological Reports, 75, 11-21.
Costa, P. T., Jr. & T. A. Widiger, (1994). personality Disorders and the Five Factor Model of Personality. Washington, D.C: American Psychological Association.
Costa, P. T., Jr., Mccrae, R. R., Busch C. M. (1986). Evaluating comprehensiveness in personality systems: The California Q-set and the Five-factor Mode, Journal of Personality, 54, 430-446.
Costa, P. T., Jr., Mccrae, R. R., (1992). Four ways five factors are basic. , Personality and Individual Difference. 13, 653-665.
Costa, P. T., Jr., Mccrae, R. R., (1995). Positive and Negative within the Five-Factor Model. Journal of Research in Assessment, 29, 443-460.
Du, S., Bhattacharya, C. B. , & Sen, S. (2010). Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication. International journal of management review, 12(1): 8-19.
Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 21, 417-440.
Erdheim, J., Wang, M., & Zickar. M. J. (2006). Linking the big five personality constructs to organizational commitment. Personality and Individual Differences, 41, 959-970.
Elliott, W. B., Jackson, K. E., Peecher, M. E. and White, B. J., (2014) The unintended effect of corporate social responsibility performance on investors’ estimates of fundamental value, Accounting Review, 89, 275-302.
Ebeid, A. Y. H. (2010). Corporate Social Responsibility and Its Relation to Organizational Commitment. Problems and Perspectives in Management, 8(2): 76-93.
Erdbeim, J., Wand, M., & Zickar, M. J. (2006). Linking the Big Five personality constructs to organizational commitment. Personality and Individual Differences, 41(5), 959-970.
Glavas, A., & Godwin, L. N. (2013). Is the Perception of ‘Goodness’ Good Enough? Exploring the Relationship Between Perceived Corporate Social Responsibility and Employee Organizational Identification. Journal of Business Ethics, 114(1), 15-27.
Goldberg. L. R., (1990). An alternative description of personality. The big-five factor structure. Journal of Personality and Social Psychology, 59(6). 1216-1229.
Greening, D. W. , & Turban, D. B. (2000). Corporate Social Performance as a Competitive Advantage in Attracting a Quality Workforce. Business and Society. 39(3): 254-280.
George, L. G., Helson, R., & John, O. P. (2011). The ‘CEO’ of women’s work lives: How big five conscientiousness, extraversion, and openness predict 50 years of work experiences in a changing sociocultural context. Journal of Personality and Social Psychology. 101, 812-830.
Gold berg, L. R. (1990). An alternative description of personality- the big-five factor structure. Journal of Personality and Social Psychology, 59(6), 1216-1229.
Goldberg, M. R. (1992). The development of markers for the big-five factor structure. Psychological Assessment, vol. 4, 26-42.
Ganu, D., & Kogutu, C. N. (2014). Effect of The Big Five Personality Traits On Job Satisfaction And Organizational Commitment In The Healthcare Industry: The Case Of Kenya. American Journal of Health Sciences (AJHS), 5(2), 145-154.
Hogg, M. A. , & Terry, D. J. (2000). Social Identity and Self-Categorization Processes in Organization Contexts’. Academy of Management Review. 25(1): 121-140.
Heinstro’m, J. (2003). Five personality dimensions and their influence on informatic on behavior. Information Research, Vol. 9 No. 1.
Hackney, C. W. (2012). Personality, Organizational commitment, and job search behavior: A field study. The University of Tennessee, Knoxvill, Doctoral dissertation, 1-78.
Joyner, B. E., & Payne, D. (2002). Evolution and implementation: A study of values, business ethics and corporate social responsibility. Journal of Business Ethics, 41, 297-311.
John, O. P., Naumann, L. P., & Soto, C. J. (2008). Paradigm shift to the integrative big five trait taxonomy. Handbook of personality: Theory and research,3, 114-158.
John O. P., & Srivastava, S. (1999). The Big Five trait taxonomy: History, measurement, and theoretical perspectives. Handbook of personality: Theory and research, Chapter4, 102-138.
Judge. T. A., Higgins, C. A., Thoresen, C. J. & Barrick, M. R. (1999). The big five personality traits, general mental ability, and career success across the life span. Personnel Psychology, 52(3), 621-652.
Judge, T. A., Heller, D., & Mount, M. K. (2002). Five-factor model of Personality and job satisfaction: A metanalysis. Journal of Applied Psychology, 87, 530-541.
Kim, Soo-Yeon & Park, Hyojung (2011). Corporate Social Responsibility as an Organizational Attractiveness for Prospective Public Relations Practitioners. Jour of Business Ethics, 103, 639-653.
Kim, S. Y. and Park, H. (2011). Corporate Social Responsibility as an Organizational Attractiveness for Prospective Public Relations Practitioners’. Journal of Business Ethics. 103(4): 639-653.
Kenny, D. A., Kashy, D., & Bolger, N. (1998). Data analysis in social psychology. In D. Gilbert, S. Fiske, & G. Lindzey (Eds,) , Handbook of social psychology, 233-265. New York: McGraw-Hill.
Kumar, K.,& Bakhshi, A. (2010). The five-factor model of personality and organizational commitment: Is there any relationship? Humanity and Social Sciences Journal, 5(1), 25-34.
Lantos, G. P. (2001). The Boundaries of Strategic Corporate Social Responsibility. Journal of Consumer Marketing. 18(7): 595-632.
Lee, C. W., Lau, l. R., & Liao, C. S. (Eds.). (2007). Personality traits as predictors of job involvement among employed middle managers. Paper presented at The 3rd Asian Academy of Applied Business Conference. Hadyai, Thailand.
Lockett, A., Moon, J., & Visser, W. (2006). Corporate social responsibility in management research: focus, nature, salience and source of influence. Journal of Management Studies. 43, 115-136.
Lee, D. D. , & Faff, R. W., (2009) Corporate Sustainability Performance and Idiosyncratic Rick: A Global Perspective, Financial Review, 44. 213-237.
Lievens, F., De Fruyt, F., & Van Dam K. (2001). Assessors’ use of personality traits in descriptions of assessment Centre candidates: A five-factor model perspective. Journal of Occupational and Organizational Psychology, 74(5), 623-636.
McWilliams, A. , & Siegel D. S. (2001). Corporate Social Responsibility: A Theory of the Firm Perspective. Academy of Management Review 26(1): 117-27.
McGuire, J. B., (1988). Corporate social responsibility and firm financial performance. Academy of Management Journal, 31(4): 854-872.
McWilliams, A., , & D. Siegel. (2000), Corporate social responsibility and financial performance: Correlation or misspecification? , Strategic Management Journal, 21: 603-609.
McGuire, J. B., (1988). Corporate social responsibility and firm financial performance, Academy of Management Journal, 31(4): 854-872.
Mount, M. K., & Barrick, M. R. (1995). The big five personality dimensions: implications for research and practice in human resources management, 13, 153-200.
Mount, M. K., Barrick, M. R. , & Stewart, G. L. (1998). Personality predictors of performance in jobs involving interactions with others. Human Performance, Vol. 11, 145-166.
McCrae, R. R., & Costa. P. T., Jr. (1987). Validation of the five- factor model of personality across instruments and observers. Journal of Personality and Social Psychology, 52(1), 81-90.
Norman, W. T. (1963). Toward and adequate taxonomy of personality attributes.: Replicated factor structure. Journal of Abnormal and Social Psychology, 66, 574-583.
Niehoff, B. P. (2006) Personality predictors of participation as a mentor. Career Development International, 22, 321-333.
Norman, W. T. (1963). Toward and adequate taxonomy of personality attributes: Replicated factor structure. Journal of Abnormal and Social Psychology, 66(5), 574-583.
Peters, R. , & M. R. Mullen. (2009), Some evidence of the cumulative effects of corporate social responsibility on financial performance, The Journal of Global Business Issue, 3:1-14.
Peterson. D. K. (2004). The relationship between Perceptions of CSR and organizational commitment. Business & Society. 43, 296-319.
Panaccio, A., & Vandenberghe, C. (2012). Five- factor model of personality and organizational commitment: the mediating role of positive and negative affective states. Journal of Vocational Behavior, 80, 647-658.
Roeck, R. D. , & Delobbe, N. (2012). Do Environmental CSR Initiatives Serve Organizations’ Legitimacy in the Oil Industry? Exploring Employees’ Reactions through Organizational Identification Theory’ Journal of Business Ethics. 110(4): 397-412.
Schwartz, M. S.,& Carroll, A. B. (2003). Corporate social responsibility: A three-domain approach. Business Ethics Quarterly, 13(4), 503-530.
Schwartz, M. S., & Carroll, A. B (2003). Corporate Social Responsibility: A three- domain approach. Business Ethics Quarterly, 13(4), 503-530.
Social Responsibilities of Business corporations. (1971), published by CED (Committee for Economic Development).
Schuler, D. A. , & Cording, M. (2006). A Corporate Social Performance-Corporate Financial Performance Behavioral Model for Consumers’. The Academy of Management Review, 31(3): 540-558.
Smith, W. J., Wokutch, R.E., Harrington, K.V. and Dennis, B.S. (2004) Organizational Attractiveness and Corporate Social Orientation: Do Our Values Influence Our Preferences for Affirmative Action or Managing Diversity?. Business and Society. 43(1):69-96.
Salgado, J. F. (1997). The five-factor model of personality and job performance in the European Community. Journal of Applied Psychology, 82, 30-43.
Toutsoura, M., (2004), Corporate social responsibility and financial performance, Working paper.
Turban, D. B. , & D. W. Greening., (1996). Corporate social performance and organizational attractiveness to prospective employees, Academy of Management Journal, 40(3): 658-672.
Tajfel, H. (1978). Social Categorization, Social Identity, and Social Comparison’, in Tajfel, H.(ed.). Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations, London: Academic Press, 61-76.
Toutsoura, M ., (2004). Corporate social responsibility and financial performance, Working paper.
Thoresen, C. J., Bliesc, P. D.. Bradley, J. C., & Thoresen, J. D. (2004). The big-five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 89(5), 835-853.
Wiggins, J. S. (1996). The five- factor model of personality. New York: Guilford Press.
WBCSD (2000). Corporate Social Responsibility: Meeting Changing Expectations. Gene-va: World Business Council for Sustainable Development.
Waddock, S. A. (2004). Parallel universes: Companies, academics, and the progress of CSR. Business and Society Review. 109, 5-42.
Zhao, H. and Seiber, S. E. (2006). The Big-Five personality dimensions of entrepreneurial status: a meta-analytical review. Jourmal of Applied Psychology, Vol. 91 No.2, 259-271.

QR CODE