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研究生: 鄒元誠
Yuan-Chen Tsou
論文名稱: 正向情感對玩興與工作投入之干擾效果研究
The Moderating Effect of Positive Affectivity on the Relationship between Playfulness and Job Engagement
指導教授: 廖文志
Wen-Chih Liao
口試委員: 鄭仁偉
Jen-wei Cheng
陳崇文
Chung-wen Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 80
中文關鍵詞: 玩興組織玩興氣氛正向情感工作投入
外文關鍵詞: Playfulness, Organizational Playfulness Climate, Positive Affectivity, Job Engagement
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隨著競爭激烈的社會環境以及日趨複雜的全球化趨勢與挑戰下,壓抑了人類與生俱來的玩興較容易擁有較多的負面情緒,如何透過玩興以及正向情緒,使得員工強化勁爭力並維持續航力,提高對於工作的投入參與程度。
本研究主要探討正向情感對個人玩興、組織玩興氣氛與工作投入之干擾效果,係以問卷作為實證研究資料蒐集之工具,研究對象為台灣各產業之一般在職員工,總共發出450份問卷,有效回收問卷375份,透過階層迴歸分析驗證假設,研究結果顯示如下:(1) 個人玩興與工作投入有正向關聯;(2) 組織玩興氣氛與工作投入有正向關聯;(3) 正向情感對個人玩興與工作投入之間的關係具有干擾效果;(4) 正向情感對組織玩興氣氛與工作投入之間的關係具有干擾效果。
本研究發現當人們擁有正向情感時,不論是具有玩興特質的人或處於具有玩興氣氛的環境中將有助於提升工作投入的參與程度。


Nowadays, when facing the increasingly competitive environment and complex challenges of globalization, humans have been suppressed of their innate Playfulness and thus possess more stress and Negative Affectivity. We would like to explore on how to strengthen employee’s vigor and competitiveness and maintain their patience and endurance through promoting playfulness and Positive Affectivity which will finally enhance employees’ engagement in their work.
The purpose of this study is to investigate the moderating effect of Positive Affectivity on the relationship between Playfulness, Organizational Playfulness Climate and Job Engagement. This study adapted questionnaire subjects were the general employees of each industry in Taiwan. A total of 450 employees were surveyed and 375 of questionnaires were returned and validated. Hypotheses were tested by Hierarchical Regression analysis. The results of the study are as follows: (1) Playfulness is positively related to Job Engagement; (2) Organizational Playfulness Climate is positively related to Job Engagement; (3) the relationship between Playfulness and Job Engagement were moderated by Positive Affectivity; (4) the relationship between Organizational Playfulness Climate and Job Engagement were moderated by Positive Affectivity.
This study discovered that the Positive Affectivity generated by both people with a playful personality and people who are exposed to a playful working climate will help to improve Job Engagement.

摘要 I Abstract II 謝誌 III 目錄 IV 表目錄 V 圖目錄 VI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與目的 4 第三節 研究流程 5 第二章 文獻探討 6 第一節 個人玩興 8 第二節 組織玩興氣氛 14 第三節 正向情感 19 第四節 工作投入 23 第五節 個人玩興、組織玩興氣氛、正向情感與工作投入之關係 28 第三章 研究方法 33 第一節 研究架構與假設 33 第二節 研究對象和研究程序 35 第三節 研究變數操作型定義與衡量 36 第四節 資料分析方法 42 第四章 研究結果 44 第一節 樣本敘述性統計 44 第二節 量表信度分析 47 第三節 研究變項之平均數、標準差及相關分析 48 第四節 研究假設之驗證 50 第五章 結論與建議 61 第一節 研究結論 61 第二節 研究貢獻與管理意涵 63 第三節 研究限制與未來研究建議 65 參考文獻 66 附錄 71

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