隨著近年來物聯網、大數據與人工智慧的發展，讓工業電腦業者不再僅僅侷限於「產業電腦」的框架中，反而更廣泛的投入智能地球、智慧城市及產業智能化的發展，不但協助夥伴客戶串接產業鏈，實現以科技改變人類的生活，並逐步成為了「智能地球的推手」。
產品研發讓企業持續獲得成長的動力，在工業電腦產品少量多樣且已經不再單獨只為產業界服務的前提下，若在產品設計時便聚焦於使用者或產業與產品的互動關係，把產品研發設計方向放在使用者關注的地方，而且忠實的依據使用者經驗評估，把客戶認為最重要的設計研發重點放入產品中，將使得產品的最終呈現與客戶規格需要緊密相連，心理需求環環相扣，客戶滿意度將不可言喻。
本研究首先透過文獻探討，找到工業電腦產品與使用者經驗的重要特性，再藉由運用分析網路程序法(Analytic Network Process, ANP)，透過工業電腦專家問卷方式彙整出產品研發設計的使用者經驗重要因子及權重因素，以作為產品研發設計權重因素考量的重要依據，再結合產品設計開發不同階段，形成具有使用者經驗評估的產品研發設計程序。因此，不僅可以藉由使用者經驗評估過程來確保產品的規劃方向，產品設計上也能觸及客戶的心理需求，同時滿足客戶認知及情感回饋之產品開發願景。

With the development of the Internet of Things, Big Data and A.I. in recent years, the Industrial Computer was no longer limited to the frame of “Industry Computers”, also more widely invested in the development of Intelligent Planet, Smart City and Industrial Intelligence. It does not only assist partners and customers to connect the industry chain, realizes the use of technology to change the lives of human beings, but also enables an Intelligent Planet gradually.
Product development allows companies to continue to gain growth momentum. Under the premise that a small-volume, large-variety of IPC products production, they are no longer serve the industry alone. If product design focuses on the interaction between users or industries and products, the direction of product development and design will be came to the user's attention. Faithful evaluation based on user’s experience, putting the most important design and development focus of customers into the product, it will make the final presentation of the product closely connected and inseparable to the customer's specification needs and psychological needs, and the customer satisfaction will be indescribable.
This research firstly finds the important characteristics out of industrial computer products and user experience through literature discussion, and then uses the Analytic Network Process (ANP) to summarize the users of product development and design through industrial computer expert questionnaires. The important factors of experience and the weighting factors used as an important basis for the consideration of product R&D design, combined with different stages of product design and development, to form a product R&D design program with user experience evaluation. Therefore, it’s not only can through the user's experience evaluation process be used to ensure the product's planning direction, but the product design can also touch the customer's psychological needs, while satisfying the customer's cognitive and emotional feedback product development vision.

中文文獻
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英文文獻
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