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研究生: 陳昱晴
Yu-Ching Chen
論文名稱: COVID-19 疫情之下巴西女性消費者運動服装購買之消費者行為研究:探討五大人格特質、態度、行為意向之關係
Exploring the Impact of the Big 5 Personality Traits, Attitudes, and Behavioral Intentions on the Consumer Behavior of Women in the Sportswear Industry in Brazil During the COVID-19 Pandemic
指導教授: 欒斌
Pin Luarn
口試委員: 陳正綱
林鴻文
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 42
中文關鍵詞: Covid-19 疫情女性運動服装五大人格特質消費者行為
外文關鍵詞: COVID-19, Women sportswear, Big Five, Consumer Behavior
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Digital marketing and online shopping were already an extensive trend demanded by consumers and women sportswear market even before the pandemic made a significant impact on us. The pandemic caused since December 2019 (COVID-19), has brought several kinds of crisis in our world not just healthy emergencies, collapsing the health system overburden hospitals, but also provoking huge economic impacts making thousands of businesses going down the drain, where governments tried to appraise the advancement of the disease on the population, establishing strict lockdowns, restrictions, stay-at-home orders, quarantines. But on the other hand, businesses also saw breaches to increase their profits by using technologies, the pandemic just fueled online sales growth. According to a retail sales indicator, the Brazilian e-commerce sector plunged by 75% in 2020 compared to the previous year. We are also the first in the world ranking for online shopping, as a result of the pandemic, easy payment methods and fast deliveries.
After the pandemic, one of the most popular topics that has been explored and researched worldwide in the business and management area, were related to human consumer behavior, psychology analysis and how in these past three years human shopping decisions have changed. Thus, the main objective of this thesis is to explore during Covid-19 times whether the female consumer behavior of sportswear industry in Brazil has changed while considering their psychological behavior that led to such circumstances. Numerous studies related to personality traits and beliefs influencing consumer purchasing behaviors can be found in academic research and studies, and during the pandemic these personalities, beliefs and attitudes related to consumption may have taken a different path in unsettled times. Either because of self-healthcare lowering the contact with other individuals, and infection or by reason of convenience, ease of purchase, instant payment methods, fast deliveries, etc.… Thus, the main objective of this research is to study personality traits, attitudes, behaviors during the pandemic Covid-19 times in Brazilian female sportswear industry.

TABLE OF CONTENTS 1 INTRODUCTION.... ………………………………………………………………………………...6 1.1 Research background…………………………………………………………………………...6 1.2 Research motives and purposes………………………………………………………………...7 1.3 Contents of the study…………………………………………………………………………...8 2 LITERATURE REVIEW……………………………………………………………….…………..9 2.1 Description of concepts……..………………………………………………………………….9 2.1.1 Personality traits and the Big 5 Theory…………………………………………………..9 2.1.2 Consumer’s Attitudes…………………………………………………………….……...10 2.1.3 Behavioral Intention……………………………………………………………………..11 2.2 Industrial descriptions…………………………………………………………………………12 2.1.4 E-commerce in Sportswear industry………………………………………………….....12 2.1.5 Brazilian women consumer behavior and culture influence…………………………….13 2.1.6 Consequences of the Pandemic (Covid-19) ……………………………………......…...13 2.1.7 Gym during COVID-19 pandemic……………………………………………………....14 2.1.8 TIPI scale……………………………………………………….……………………….15 3 METODOLOGY...................................................17 3.1 Model design & hypothesis.......................................17 3.2 Sample characteristics……………………………………………………………………...….19 3.3 Research development………………………………………………………….………....…...20 3.4 Analytical methods…………………………………………………………………………….22 4 RESULTS AND DISCUSSION…………………………………………………………………….24 4.1 Research hypothesis.……………………………………….……………………....…………………………….……………24 4.2 Correlation Analysis ……….………..…………………….…….………………………………………………….…………24 4.3 Regression Analysis ....……………………………………………………………….………26 4.4 Discussions…….……………………………………………………………………………………………………………….……29 5 CONCLUSION..………………………………………………..............………………………..…31 5.1 Contributions………………………………………...………………………………………...31 5.2 Research limitation and suggestion for future research………………………………………..31 REFERENCES……...……..………………...….....………………………………………………...32 APPENDIX………………………………...……………...………………………………………….37 TABLE OF CONTENT (Table) Table 3.1 Sample characteristics…...………………………………………………….………..……...20 Table 3.2 Big 5 personality test……………………………………………..………………….………21 Table 3.3 Behavioral intentions (before COVID) ………….………………………………….………21 Table 3.4 Behavioral intentions (during COVID) …...………………………………………………...22 Table 3.5 Attitude towards the purchase of sportswear online………………………………….………22 Table 4.2.1 Correlation between big 5 personalities & behavioral intentions (before COVID) ……….24 Table 4.2.2 Correlation between big 5 personalities & behavioral intentions (during COVID) ………25 Table 4.2.3 Correlation between attitude & behavioral intentions (before & during COVID) .………25 Table 4.2.4 Correlation between attitude & big 5 personality traits…………………………………….26 Table 4.4.1 summarize hypothesis……………………………………………………………………………………………..30 TABLE OF CONTENT (Figure) Figure 3.1Conceptual research framework…...…………………………………………………...…...19 Figure 4.3.1 regression analyses big 5 personality traits &behavioral intensions (before COVID) ……27 Figure 4.3.2 regression analyses big 5 personality traits &behavioral intensions (during COVID) …...27 Figure 4.3.3 regression analyses between attitude & behavioral intensions (before & during COVID)..28 Figure 4.3.4 regression analyses between attitude & big 5 personality traits………………………….28

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