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研究生: 吳婉甄
Wan-Chen Wu
論文名稱: 理財部落格訊息使用者購買意圖之初探
A Study of Financial Blog Information Users’ Intention of Purchase
指導教授: 欒斌
Pin Luarn
口試委員: 盧希鵬
Hsi-Peng Lu
詹前隆
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 67
中文關鍵詞: 部落格特性廣告效果來源可信度
外文關鍵詞: Blog characteristics, Advertising effects, Source credibility
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  • Blog是一個新興的行銷利器,透過網際網路傳遞,進行教育及行銷的溝通,所影響的範圍很廣,對於部落格的使用者而言,可以有效的瞄準其潛在顧客群、瞭解部落格使用者對於訊息的回應的態度。
    本研究之研究對象為經常性上網查詢資訊的瀏覽者,首先針對Blog特性及訊息來源可信度的相關文獻整理,接著再依過去學者對品牌態度及廣告態度的研究,來探討上述因素是否影響購買意圖。
    本研究運用多元回歸分析進行假說驗證,結果證實來源可信度中的可靠性、專業性、吸引力三者和品牌態度呈現正相關,部落格特性中的交流性及資訊內容則與訊息態度呈現正相關,品牌和訊息態度則會進而影響購買意圖。經由本研究調查結果,可做為金融機構透過個人部落格,傳遞訊息達到說服目的之參考。


    The Blog is an emerging marketing tool. The Blog can communicate the information of education and marketing with large diffusion range. And the bloggers can aim at their potential customers and understand blog users’ responses and attitude to their articles.

    The targets of this study are the financial blog users who search for the financial information frequently. And find the relationship between intentions of purchase and impact factors of Blog characteristics, source credibility, brand attitude, and advertising attitude.

    This study uses the multiple regression analysis to analyze the hypotheses of this study. And the results as below:

    (1)The relationship between reliability, specialty, and attractiveness of source credibility and brand attitude is positive.
    (2)The relationship between mutual exchange ability and information content of Blog characteristics and information attitude are positive.
    (3)The brand attitude and information attitude can affect the intention of purchase.

    The banks and other financial companies maybe can base on the result of this study to found blogs. Communicate their information to potential customers by these blogs, and affect potential customers’ decision.

    摘要III AbstractIV 誌謝V 目錄VI 圖目錄VIII 表目錄IX 第一章 緒論1 第一節研究背景1 第二節研究動機與目的3 第三節研究流程5 第二章 文獻探討6 第一節Blog相關文獻6 第二節來源可信度11 第三節品牌態度13 第四節訊息效果16 第五節購買意圖19 第六節涉入理論20 第七節各構念之間的關係22 第三章 研究方法24 第一節研究架構24 第二節研究假說25 第三節研究變數定義與衡量25 第四節研究設計與研究工具29 第五節資料分析方法31 第四章 資料分析與結果32 第一節樣本特性分析32 第二節信效度檢驗36 第三節變異數分析與獨立樣本T檢定38 第四節各變數相關分析40 第五節假說檢定42 第六節驗證分析結果49 第五章 結論與建議51 第一節研究結論51 第二節管理意涵53 第三節研究貢獻54 第四節研究限制55 第五節未來研究方向55 參考文獻57 附 錄64

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