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研究生: 許庭毓
Ting-Yu Shiu
論文名稱: 影響行動社群服務採用因素之初探-以台灣為例
The Adopting Factors of Mobile Community Services
指導教授: 欒斌
Pin Luarn
口試委員: 盧希鵬
Hsi-Peng Lu
詹前隆
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 65
中文關鍵詞: 行動社群行動社群服務行動加值服務科技採用模型WiMAX
外文關鍵詞: Mobile Community, Mobile Community Services, Mobile Value-added Services, TAM model, WiMAX
相關次數: 點閱:376下載:15
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在WiMAX技術成熟的環境下,行動加值應用服務有了更大的發展性。許多行動內容服務與電信業者看準了行動服務的前景,紛紛致力於提供各種型態的行動服務。其中,行動社群服務 (Mobile Community Services)乃是結合了虛擬社群概念與行動設備所出現的加值服務。行動社群相關服務在歐美日各國早已行之有年,但在台灣卻尚未普及化,本研究利用科技採用模型(Technology Acceptance Model, TAM)作為基礎,進一步結合業界訪談,找出可能影響行動社群服務的採用因素!
研究結果發現,除了努力預期與社會性影響兩因素對採用意圖具有顯著的影響效果外,績效預期、知覺娛樂性以及知覺行為控制對於採用意圖皆並未產生顯著的影響。此外,本研究也發現,自我效能的確對於知覺行為控制有正向的影響效果,知覺財務資源對於知覺行為控制的影響並不大,而主觀規範對於社會性影響也具有正向的影響效果。


Because of the WiMAX technology, mobile services have more and more directions for applicating. Many mobile content providers endeavor to develop various mobile value-added services for their promising future. Among them, the most interesting service is Mobile Community Service, which combines the characteristics of virtual community and mobile device. Mobile Community Services are prevalent in European, Japan and U.S.A for years, but not in Taiwan. Although there are some novel Mobile Community Services in Taiwan, however, the acceptance degree is still low. For this reason, this study is trying to discuss what factors influencing people to use these services.
The study results show that the Effort Expectancy and Social Influence both have significant effect on the usage intention. Besides, the Performance Expectancy, Perceived Enjoyment and Perceived Behavior Control aren't demonstrated to have significant effect on the usage intention.
Finally, this study finds that the Self-Efficacy is positive to Perceived Behavior Control. In addition, there isn't significant relation between Perceived Finance Resources and Perceived Behavior Control, but between Subject Norms and Social Influence. Based on study findings, we provide some suggestions about marketing to the mobile content providers.

第一章 緒論 第一節 研究背景 第二節 研究動機與目的 第三節 研究流程 第二章 文獻探討 第一節 行動社群 第二節 行動社群服務介紹 第三節 行動社群服務採用因素-學術觀點 第四節 行動社群服務採用因素-業界觀點 第三章 研究方法 第一節 研究架構 第二節 研究假說 第三節 研究變數定義與衡量 第四節 研究設計與研究工具 第五節 資料分析方法 第四章 資料分析 第一節 樣本特性分析 第二節 衡量模型分析 第三節 線性結構關係模式 第五章 研究結論與建議 第一節 研究結論 第二節 管理意涵 第三節 研究限制與後續研究建議 第六章 附錄 第一節 參考文獻 第二節 問卷

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