研究生: |
林郁軒 Yu-Hsuan Lin |
---|---|
論文名稱: |
ISO/DIS 9001:2014標準條文初探之研究 Preliminary Study on ISO/DIS 9001:2014 Standard Clauses |
指導教授: |
林耀煌
Yong-Huang Lin |
口試委員: |
高宗正
none 田耀遠 Yaw-yauan Tyan 張大鵬 Ta-peng Chang |
學位類別: |
碩士 Master |
系所名稱: |
工程學院 - 營建工程系 Department of Civil and Construction Engineering |
論文出版年: | 2015 |
畢業學年度: | 103 |
語文別: | 中文 |
論文頁數: | 238 |
中文關鍵詞: | ISO 9001 、品質管理系統 |
外文關鍵詞: | ISO 9001, quality management system |
相關次數: | 點閱:160 下載:0 |
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ISO 9001標準從1987年以來,不斷地在追求改進並且符合時代的潮流,並將其他管理系統融入其中,以便讓該標準更能符合使用者之需求。發展至今,此標準不僅可以提供組織依據其內容與步驟建立出一個完整的品質管理系統,更能將其用於驗證產品與服務是否達到顧客與利害相關者們之要求。
ISO於2012年時提出了「附錄SL」,其中提出了一套全新的高階結構、通用形式與術語,希望消弭原先各標準間實行時的衝突及矛盾。許多標準也將依照此架構進行改版,並且條文中之要求也為符合時代之演進進行了很多修改,變動幅度與影響程度可以說是空前未有。
有鑑於此,本研究針對目前ISO公布之ISO/DIS 9001:2014「品質管理系統-要求」標準條文進行分析及探討,運用與ISO 9001:2008(CNS12681)「品質管理系統-要求」標準條文之比較,並繪製過程關聯圖、內容架構圖與相關圖表以協助對於新版條文之闡釋,期盼使用者能快速地瞭解並吸收本標準條文之重點項目與修改方向,於日後正式條文發布時可以快速銜接。
The standard of ISO 9001 continues pursuing the improvements in order to keep up to the trends, fusing with other management systems to make quality management systems better so that the standard can conform to the needs of users since 1987. Untill now, this standard has developed can not only provides a completely quality management system but also testify whether the products and services meet the customers’and the interested parties’ needs.
At 2012, ISO published “Annex SL”, which had a brand new high level structure, common form and terminology inside, hoped can eliminate the conflict and contradiction when operated different standards. Lots of standards will revise according to Annex SL, and in order to keep up to the trends, requirements in the clauses also have done lots of modifications. Both of the range of variation and degree of influence were unprecedented.
In view of this, this study is aimed to discusses and explains ISO/DIS 9001:2014【Quality management systems-Requirements】, use a comparative study of requirements in ISO 9001:2008 and ISO/DIS 9001:2014, and draw associated diagram of process, structure of detail and related graphics help to explain the new requirements in standard.Hope user can quickly understand and absorb key points and the direction of modify about this new standard. Finally when the “International Standard” (IS) release in the future, Organizations can quickly integrate with it.
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