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研究生: 王巧涵
Chiao-Han Wang
論文名稱: 工作/家庭衝突與工作/生活滿意度之關係-檢視角色認同的調節效果
The Relationship between Work / Family Conflict and Job / Life Satisfaction-Examing the Moderating Effects of Role Identity.
指導教授: 葉穎蓉
Ying-Jung Yeh
口試委員: 吳宗祐
none
陳崇文
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 76
中文關鍵詞: 工作家庭衝突家庭工作衝突角色認同工作滿意
外文關鍵詞: role identity, family work conflict, work family conflict, job satisfaction
相關次數: 點閱:529下載:36
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現今由於教育程度的提升、女性經濟自主意識抬頭,加上政府近年來政策的推動下,就業市場已逐漸打破性別的藩籬。過去以「男主外、女主內」為分工,然而現今夫妻雙方共同分擔經濟時,使得工作與家庭領域間的事務必須重新分配。在亞洲社會,傳統的女主內觀念依舊存在,家庭事務仍由大部分女性承擔;而男性雖然家務分配低於女性,但就知覺上,回到家感覺多了另一份工作。因此,在這趨勢下,工作家庭衝突已逐漸成為大部分工作者的心理感受。
過去關於工作家庭衝突的研究中,對工作、非工作領域的後果影響並不相同。本研究依據Frone, Russell, & Cooper, (1992)的研究架構,探討不同方向的工作家庭衝突對工作及非工作領域的影響,並納入個人相關變數-角色認同,檢視個體不同認同傾向的調節效果。本研究正式問卷共發放了1395份,樣本有效回收率為75.48 %,經皮爾森相關分析、迴歸分析後,本研究結果發現,工作家庭衝突(WFC)對工作及生活滿意皆有直接效果,而家庭工作衝突(FWC)僅對生活滿意有直接影響。在角色認同方面,符合本研究預期,當被壓抑的「後角色」為個體所認同之角色時,會大幅降低對「後角色」的滿意度。最後,本研究針對研究結果進行討論,並提出組織管理上的建議。


Due to the advance of education level, the awakening of conscious of being economical independent for females, and the government’s impetus, the barrier of employment market between male and female has been broken in recent years. The saying that “Man are breadwinners; women are homemakers” has been phased out because husband and wife both share the responsibility for supporting their family together. Therefore, the duties of job and house will be redistributed. In Asian society, wives take charge of majority of housework; however, although husbands are only assigned for much smaller proportion of the housework, they still think that they have another job at home. As a result, under this tendency, the work family conflict has affected on worker's psychological feeling more than before.
Previous researches showed different effects of work family conflicts on job satisfaction and life satisfaction. This research is based on the framework of Frone, Russell, & Cooper, (1992) to probe into the influence of difference directions of work family conflicts on work and the non-work field. An individual variable, role identity, is integrated to examine the moderating effects of individuals’ different identity tendency. 1395 questionnaires were distributed, effective return rate was 75.48%. The result from examination of Pearson correlation analysis and regression analysis demonstrates that the work family conflict (WFC) affects job satisfaction and life satisfaction; however, the family work conflict (FWC) only affects life satisfaction. The result of role identity is consistence with the hypothesis in this research. The last part of this study is to discuss the findings from the result and come up with some management implications.

目錄 7 表目錄 9 圖目錄 10 第壹章. 緒論 11 第一節、 研究動機與目的 11 第貳章. 文獻探討 16 第一節、 工作家庭衝突 16 一、 工作、家庭之角色 16 二、 工作家庭衝突之理論依據 17 三、 工作家庭衝突 17 四、 工作家庭衝突之方向性 18 第二節、 工作滿意 22 第三節、 角色認同 27 第參章. 研究方法 35 第一節、 研究架構及假說 35 一. 研究架構 35 二. 研究假說 36 第二節、 研究對象 37 第三節、 研究工具 38 一. 控制變項 38 二. 工作家庭衝突/家庭工作衝突 38 三. 角色認同 38 四. 工作滿意 39 五. 生活滿意 39 第四節、 資料分析方法 40 一. 描述性統計分析 40 二. 相關分析 40 三. 信度分析 40 四. 迴歸分析 40 第肆章. 研究結果 42 第一節、 樣本之基本特性描述分析 42 第二節、 變項相關係數及信度分析 46 一. 控制變數與變數間之相關 46 二. 雙向工作家庭衝突間之相關 46 三. 雙向工作家庭衝突與後果變項之相關 47 四. 雙向工作家庭衝突與角色認同之相關 47 五. 潛在變項信度分析 48 第三節、 研究假設驗證 49 一. 工作滿意 49 二. 生活滿意 52 第伍章. 研究結論與建議 56 第一節、 研究結果概述 56 一、 雙向工作家庭衝突對工作及非工作領域的影響 58 二、 角色認同的影響 59 第二節、 管理意涵 62 第三節、 研究限制與建議 64 第陸章 附錄 66 一、 參考文獻 66 二、 問卷 72

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