簡易檢索 / 詳目顯示

研究生: 周泰榮
Steven Aldo Tjandra
論文名稱: Leadership Succession in Family Business: Case Study of Surabaya Express Heavy Transportation Company
Leadership Succession in Family Business: Case Study of Surabaya Express Heavy Transportation Company
指導教授: 劉代洋
Liu Day-Yang
口試委員: 曾盛恕
Seng-Su, Tsang
許馨方
Hsin-Fang, Hsu
劉代洋
Day-Yang, Liu
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 44
中文關鍵詞: Leadership StyleSuccession IssuesCompany CultureOrganizational Performance
外文關鍵詞: Leadership Style, Succession Issues, Company Culture, Organizational Performance
相關次數: 點閱:430下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報

Family business is already applied to a lot of business in the world. However, most of family business had a failure while they face the succession issues. Less than 24% family business can be passed to the second generation. One of the common causes is because of the failure of the first generation passing the knowledge to the second generation. Succession issues has an important role in the family business because without succession, business would ended. Through this research, Author want to explore more about the correlation among the leadership style, succession issues, company culture and organizational performance. Author analyzes the succession issues in the Surabaya Express Heavy Transportation company in Indonesia.
After all the analysis, Author can conclude that all the three factors is related. The leadership style of the owner affects the succession issues itself, and also the company culture. While the succession is going, the business performance, employees also have to adapt for the changes, which will result in good and bad things. And also, the relationship between the owner and the successor affect the succession issues in a lot of way.


Family business is already applied to a lot of business in the world. However, most of family business had a failure while they face the succession issues. Less than 24% family business can be passed to the second generation. One of the common causes is because of the failure of the first generation passing the knowledge to the second generation. Succession issues has an important role in the family business because without succession, business would ended. Through this research, Author want to explore more about the correlation among the leadership style, succession issues, company culture and organizational performance. Author analyzes the succession issues in the Surabaya Express Heavy Transportation company in Indonesia.
After all the analysis, Author can conclude that all the three factors is related. The leadership style of the owner affects the succession issues itself, and also the company culture. While the succession is going, the business performance, employees also have to adapt for the changes, which will result in good and bad things. And also, the relationship between the owner and the successor affect the succession issues in a lot of way.

ABSTRACT…………………………………………………………………………. ii ACKNOWLEDGEMENT………………………………………………………….. iii TABLE OF CONTENTS…………………………………………………………… iv LIST OF FIGURES………………………………………………………………… v LIST OF TABLES………………………………………………………………….. v CHAPTER I: INTRODUCTION………………………………………………….. 1 1.1 Research Motivation and Background…………………………………… 1 1.2 Research Objectives……………………………………………………… 2 1.3 Research Contents & Flowchart………………………………………..... 3 1.4 Research Limitation……………………………………………………… 5 CHAPTER II: LITERATURE REVIEW…………………………………………. 6 2.1 Family Business………………………………………………………….. 6 2.2 Succession Issues……………………………………………………….... 7 2.3 Succession Experiences………………………………………………….. 9 2.3 Leadership Theory……………………………………………………….. 9 CHAPTER III: RESEARCH METHODOLOGY……………………………….. 16 3.1 Research Design…………………………………………………………. 16 3.2 Case Interview…………………………………………………………… 17 CHAPTER IV: INDUSTRY ANALYSIS AND COMPANY INTRODUCTION 21 4.1 Industry Analysis……………………………………………………….... 21 4.2 Company Analysis……………………………………………………….. 23 Five Forces Analysis…………………………………………………. 25 CHAPTER V: CASE STUDY ANALYSIS……………………………………….. 33 5.1 Motivation………………………………………………………………... 33 5.2 Discussion………………………………………………………………... 33 5.3 Future Planning…………………………………………………………... 37 CHAPTER VI: CONCLUSION AND RECOMMENDATION…………………. 39 6.1 Conclusion………………………………………………………………... 39 6.2 Recommendation…………………………………………………………. 40 REFERENCES……………………………………………………………………… 41

REFERENCES
Avolio, B.J. 1999. Full Leadership Development: Building the Vital Forces in
Organizations. Thousand Oaks: CA Sage Publications.
Bass, B. M. 1985. Leadership and Performance Beyond Expectations. New York: Free
Press
Bass, B.M. and Avolio, B.J. 1993 Transformational Leadership and Organizational
Culture. Public Administration Quarterl, 17(1): 112-117.
Bass, B.M. and Avolio, B.J. 1994. Improving Organizational Effectiveness Through
Transformational Leadership. Thousand Oaks, CA: Sage Publications.
Bass, B.M. and Avolio, B.J. 2000. Effects on Platoon Readiness of Transformational/
Transactional Platoon Leadership. Final Report. U.S. Army Research Institute
for the Behavioural and Social Sciences.
Bass, B.M. and Steidlmeier, P. 1998. Ethics, Character and Authentic
Transformational Leadership. The Leadership Quarterly (10)2, 181-217.
Boateng, Christina. 2012. Leadership Style and Effectiveness of Principals of
Vacational Technical Institutions in Ghana. American International Journal of
Contemporary Research. Vol. 2 No. 3; March 2012. 128-134.
Brown, A. 1992. Organizational Culture: The Key to Effective Leadership and
Organizational Development. Leadership and Organizational Development
Journal. 13(2). 3-6.
Burns, J. M. 1978. Leadership. New York: Harper & Row.
Ghee, Wee Yu et al. 2015. Family Business Succession Planning: Unleashing the key
factors of Business Performance. Asian Academy of Management Journal, Vol.
20, No. 2, 103-126.
Fairholm, G.W. 1994. Leading Diverse Followers. The Journal of Leadership Studies
(4). 82-93
Hennessey, J.T. 1998. “Reinventing” Government: Does Leadership Make the
Difference?. Public Administration Review, 58(6): 522-532.
Judge, Timothy A., Piccolo, R. F. 2004. Transformational and Transactional
Leadership: A meta-analytic test of Their Relative Validity. Journal of Applied
Psychology, 89. 755-768.
Judge, Timothy A., Wolf, Erin Fluegge, Hurst, Charlic., & Livingston. Beth. 2016.
Charismatic and Transfromational Leadership. Zeitschrift fur Arbeits-u.
Organizations psychologie. 203-204.
42
Kouzes J.M. and Posner, B.Z. 1989. The Leadership Challenge: How to get
extraordinary things done in organizations. San Fransisco: Jossey-Bass.
Lado, A.A., Boyd, N.G. & Wright, P. 1992. A Competency-based model of Sustainable
Competitive Advantage: Toward a Conceptual Integration. Journal of
Management, 18(1):77-91.
Lee and Chuang. 2009. The Impact of Leadership Styles on Job Stress and Turnover
Intention: Taiwan Insurance Industry as and Example. www.hclee@ttu.edu.tw.
Lester, C.N. 1975. Leadership Styles – A key to Effectiveness. Journal of Extension.
November/December 1975.3-11.
McGrath, G.R. and MacMillan, I.C. 2000. Entrepreneurial Mindset: Strategies for
Continuously Creating Opportunity in an Age of Uncertainty. Harvard Business
School Press Books.
McShane, S.L. and Von Glinow, M.A. 2000. Organizational Behavior. Burr Ridge, IL:
Irwin/McGraw-Hill.
Moyo, Nothando. & Ozgur, Ergun. 2015. An Examination of Challenges &
Opportunities Behind Succession in Family Businesses in North Cyprus.
International Journal of Economics, Commerce and Management. Vol. III, Issue
4 April 2015: United Kingdom
Nicholls, J. 1988. The Transforming Autocrat. Management Today, March: 114-118.
Northouse, P.G. 2010. Leadership, theory and practice (5th ed.) Sage; Thousand Oaks,
CA.
Obiwuru, Timothy C. Okwu, Andy T., Akpa, Victoria O., & Nwankwere, Idowu A..
2011. Effects of Leadership Style on Organizational Performance: A survey of
selected small scale enterprises in Ikosu-Ketu Council Development Area of
Lagos State, Nigeria. Australian Journal of Business and Management
Research. Vol. 1 No. 7. October 2011. 100-111.
Ogbonna, Emmanuel. & Harris, Lloyd C. 2000. Leadership Style, Organizational
Culture and Performance: Empirical Evidence from UK Companies.
International Journal of Human Resource Management. Vol.11 No.4. August
2000. 766-788.
Quick, J.C. 1992. Crafting and Organizational Culture: Herb’s Hand at Southwest
Airlines. Organizational Dynamics, 21(2): 45-56.
Rowe, W.G. 2001. Creating Wealth in Organizational Culture: The Role of Strategic
Leadership. Academy of Management Executive, 15:81-94.
Santora, J.C., Seaton, W. & Sarros, J.c. 1999. Changing Times: Entrepreneurial
Leadership in a Community-based Nonprofit Organization. Journal of
Leadership Studies, 6(3-4); 101-109.
43
Schein, E.H. 1992. Organizational Culture and Leadership, 2nd edn. San Fransisco:
Jossey-Bass.
Sergiovanni, T.J. 1990. Adding Value to Leadership Gets Extraordinary Results.
Educational Leadership, 47(8) 23-27.
Teece, D.J., Pisano, G. & Shuen, A. 1997. Dynamic Capabilities & Strategic
Management, Strategic Management Journal, 18(7): 509-533.
Venkataraman, S. 1997. The distinctive Domain of Entrepreneurship Research: An
Editor’s Perspective in J. Katz & J. Brodhkhausn(eds), Advances in
Entrepreneurship, Firm Emergence, and Growth. Greenwitch, CT: JAI, Press,
3: 19-38.
Voon, M.L., Lo, M.C., Ngui, K.S., Ayob, N.B.. 2011. The Influence of Leadership
Styles on Employees’ Job Satisfaction in Public Sector Organization in
Malaysia. International Journal of Business, Management and Social Sciences.
Vol. 2, No. 1. 24-32.
Warrick, D.D. 1981. Leadership Style and Their Consequences. Journal of
Experimental Learning and Stimulation. University of Colorado. Vol. 3 No. 4.
155-172.
Yukl, G. A. 2005. Leadership in Organizations (6th ed.). Upper Saddle River, NJ:
Prentice-Hall.
Zhu, W., Chew, I.K K. h. & Spangler, W. D. 2005. CEO Transformational Leadership
& Organizational Outcomes.: The Mediating Role of Human-Capital-
Enhancing Human Resource Management. The Leadership Quarterly, 16(1):39-
52.
https://www.cnnindonesia.com/ekonomi/20160825103717-92-153722/suara-suaratentang-
bisnis-keluarga-yang-menggurita
https://www.cnnindonesia.com/ekonomi/20150821101900-92-73523/sekitar-700-
perusahaan-keluarga-dunia-putar-modal-di-asia
https://www.cnnindonesia.com/ekonomi/20150821101900-92-73523/sekitar-700-
perusahaan-keluarga-dunia-putar-modal-di-asia
https://swa.co.id/swa/trends/business-research/pwc-bisnis-keluarga-di-indonesiaoptimistis-
tumbuh-pesat
https://www.pwc.com/id/en/publications/assets/indonesia-report-family-businesssurvey-
2014.pdf
https://finance.detik.com/berita-ekonomi-bisnis/d-3364346/survei-pwc-bisnis-keluargadi-
ri-masih-bergairah
44
https://www.liputan6.com/bisnis/read/3522446/4-bisnis-keluarga-di-indonesia-yangsukses-
berumur-panjang
http://www.jakartaconsulting.com/publications/articles/family-business/tujuh-isuperusahaan-
keluarga
https://www.forbes.com/sites/theyec/2018/02/08/the-four-biggest-freighttransportation-
trends-to-watch-for-in-2018/#5b1642e9f16a
https://www.truckmagz.com/pt-surabaya-express-klien-puas-hargai-pengguna-jalan/
http://www.subex.co.id
https://www.freightratecentral.com/trucking-companies/flatbed-trucking-trailer-types
https://www.bergertrans.com/trailer-types/

QR CODE