簡易檢索 / 詳目顯示

研究生: 李少康
Shao-Kang Li
論文名稱: 房屋仲介業其創新策略影響績效之研究-以信義房屋為例
Exploring The Innovation Strategy On Corporation’s Performances of Taiwan Real Estate Industry – The Case of Sinyi Realty
指導教授: 廖文志
Wen-Chih Liao
口試委員: 吳克振
Cou-Chen Wu
葉穎蓉
Ying-Rong Yeh
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 144
中文關鍵詞: 房仲產業創新策略創新績效
外文關鍵詞: Real Estate Industry, innovation strategy, innovation performance
相關次數: 點閱:244下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究針對房仲產業個案公司的高階主管以訪談的方式,瞭解他們對於創新策略對績效之影響的看法。房仲業必須透過不斷的創新及研發,才能夠去創造出自己的創新價值,進而不斷的產生競爭優勢。
    研究結論歸納如下;
    一、信義房屋具有的創新策略類型
    信義房屋的主要創新策略類型為技術創新,次之為管理創新。組織創新及產品(服務)創新雖然也是相當高的策略採行程度,但較技術創新及管理創新來的影響程度較低。
    二、執行創新策略後對於信義房屋的創新績效的影響
    多數創新績效均沒有進行評估,僅有成本控制在預算內、執行期程目標時程達成,受訪者表示可達8成以上。
    三、近三年具較大成效的創新項目
    根據本研究分析結果,為變革專案、社區一家、購屋四大保障、用人聚英計畫、組織調整等。
    四、影響創新策略與創新績效關係的內外部環境因素
    1.組織外部環境因素-顧客、競爭者及資訊科技。
    2.組織內部環境因素-知識資源、企業文化價值、內部溝通及管理制度。


    This study is using interview to top executives of the case for Real Estate industry to understand the innovation strategy on corporation’s performance.Taiwan Real Estate Industry must keep on innovating and research to create own value and competitive advantage.The result is show as below:
    1. The innovation strategy type of Sinyi Realty
    The major type of innovation strategy is technology innovation, second is management innovation.Organizational innovation and product (service) innovation is less influence than technology innovation and management innovation
    2. The influence of innovation strategy on innovation performance for Sinyi Realty
    Most people show no assesment in Sinyi Realty, only cost control in budget, the project schqdule is on time is above 80%.
    3. The mose effective innovation item for last 3 years.
    According to result, is organizational change project, One family in community, four security in purchasing house.elite employment plan, organizational adjustment.
    4. The internal and external environmental factors for innovation strategy on corporation’s performances
    (1) The organizational internal environmental factors: customers, competitors and information technology
    (2) The organizational external environmental factors: Knowledge resources, the value of corporate culture, internal communication and management system

    第一章 緒論 1 1.1研究背景與動機 1 1.2研究問題與目的 5 1.3研究流程與大綱 6 第二章 文獻探討 9 2.1創新策略相關文獻 9 2.1.1創新的定義 9 2.1.2創新的類型 13 2.1.2策略的定義 22 2.1.3創新策略相關文獻 25 2.1.4 創新策略影響因素 29 2.2創新績效相關文獻 30 2.2.1績效定義與評估方法 30 2.2.3 創新績效的衡量方式 33 2.3房仲業產業相關文獻及產業現況 43 2.3.1 房屋仲介業之定義 43 2.3.2 房屋仲介業之特性 44 2.3.3 房屋仲介業的組織型態 51 2.3.4房屋仲介業的經營型態 53 2.3.5房屋仲介業的經營現況 55 第三章 研究方法 60 3.1研究架構 60 3.2研究方法 60 3.3研究對象 62 3.4變數操作型定義 63 3.5訪談問卷大綱 64 第四章 個案背景資料說明 68 4.1 信義集團簡介 68 4.2 經營理念 70 4.3 經營績效 70 4.4 歷年大事紀 71 第五章 個案分析 74 5.1 訪談者背景簡介 74 5.2創新策略之訪談分析 75 5.3 創新績效之訪談分析 107 5.4 影響創新策略採用因素之訪談分析 114 5.5個案綜合分析 118 第六章 研究結論與建議 123 6.1研究結論 123 6.2研究建議 126 參考文獻 128

    中文部份:
    1. 「2009台灣各產業景氣趨勢調查報告」,台灣經濟研究院,(2008)。
    2. 王文科,課程與教學導論,五南,台北(1994)。
    3. 王鴻柏,「網路關係、企業文化、激勵策略與產品創新績效關係之研究」,碩士論文,國立中正大學企業管理研究所(2001)。
    4. 古永嘉,企業研究方法,華泰書局,台北(1996)。
    5. 司徒達賢,策略管理,遠流出版事業股份有限公司(1995)。
    6. 全國法規資料庫網站 http://law.moj.gov.tw/
    7. 朱聖浩、劉淑秀,「應用數位相機測開裂處之應力集中係數」,國科會專題研究報告( NSC92-2211-E-006-066 ),臺北,臺灣 (2004)。
    8. 吳思華,策略九說:策略思考的本質,麥田,台北(1996)。
    9. 吳濟民,「組織學習與智慧資本對創新績效之影響」,博士論文,國立中正大學企業管理所(2007)。
    10. 呂鴻德,「技術策略、功能互動與產品創新績效關係之研究-資訊電子業成長階段之模式」,博士論文,國立台灣大學商管研究所(1992)。
    11. 李長貴,績效管理與績效評估,華泰文化事業公司,台北(1997)。
    12. 李春長,不動產仲介市場分析,文笙書局,台北 (2002)。
    13. 周兒坤,「房屋仲介業客戶服務系統之建立」,碩士論文,大葉大學事業經營研究所(1998)。
    14. 周俊吉,不動產仲介,收錄於不動產經營與管理,李鴻毅主編,中國地政研究所,台北,第195~223頁 (1997)。
    15. 林川鼎,房地產仲介入門,台灣廣廈有聲圖書有限公司,台北(2000)。
    16. 林文德、劉宏益、黃聖澤、林俊銘、李明博和卓胡誼,「太陽能追日系統之研究:第一篇:公式的準確性」,中華民國第25屆電力工程研討會,台南,第2148-2153頁 (2004)。
    17. 林文鋒、呂淮熏,「模糊田口法於側面銑削切削製程參數最佳化設計之應用」,技術學刊,第二十一卷,第二期,第111-116頁 (2006)。
    18. 林文寶,「技術知識整合、知識能量與組織學習對核心競爭力及創新績效關聯性之研究」,博士論文,國立成功大學企業管理研究所 (2001)。
    19. 林璧芬,「履約保證誰打包票? 論成屋履約保證之發展概況」,法律與你,第42卷,第99-109頁 (1997)。
    20. 唐富藏,企業政策與策略,大行出版社(1990)。
    21. 徐啟明譯,Frederick Betz原著,策略性科技管理,麥格羅希羅,台北(1998)。
    22. 翁明祥,「技術創新政策與事業經營策略的配合對技術創新績效之影響-台灣合成樹脂業實證研究」,博士論文,國立政治大學企業管理研究所(1989)。
    23. 張金鶚、白金安,不動產證券化,永然文化出版股份有限公司(1999)。
    24. 張美忠,「貨物運輸棧板裝載問題啟發式解法之應用」,碩士論文,國立交通大學,新竹 (1992)。
    25. 張新基,「國民小學創新經營、組織文化與組織效能關係之研究」,博士論文,國立屏東教育大學教育行政研究所(2008)
    26. 張德儀,「台灣地區國際觀光旅館業資源能力與經營績效因果關係研究」,博士論文,私立銘傳大學管理科學研究所(2003)。
    27. 莊博閔,「房仲加盟店經營要素之探討」,碩士論文,銘傳大學管理學院高階經理碩士學程 (2009)。
    28. 陳本源、陳新一,數位邏輯電路實習,全華科技圖書股份有限公司,台北,第160-163頁(1994)。
    29. 陳傳益,「技術創新策略、知識管理對創新績效之影響-以組織寬裕資源及知識屬性為調節變數」,碩士論文,國立成功大學高階管理碩士在職專班(2009)。
    30. 曾麗玉,「智慧資本與創新策略對跨國企業經營績效影響之研究—以台灣地區電子資訊業為例」,碩士論文,中國文化大學國際企業管理研究所 (2005)。
    31. 湯永鴻,「模糊理論於創新產品開發之概念設計」,碩士論文,東海大學/工業設計學系(2009)。
    32. 黃信行,「手提電鑽自動化檢測系統」,中華民國發明專利,I258571 (2006)。
    33. 黃建銘,「組織績效指標的運用與管理意涵─英國經驗之探討」,人事行政,第127期,第70-78頁 (1999)。
    34. 黃家齊,蔡達人,「團隊多元化與知識分享、知識創造及創新績效」,臺大管理論叢,第十三卷,第二期,第233-280頁 (2003)。
    35. 黃博聲,「專業分工與創新關係之研究-以台灣科技產業為例」,碩士論文,國立政治大學企業管理研究所(1998)。
    36. 黃詩芬,「未來房地產仲介業戰備分析」,空間雜誌,第110期,第106-113頁(1998)。
    37. 黃維賓,「知識管理、創新策略與組織績效之關係研究—以台灣積體電路製造業為例」,碩士論文,大葉大學事業經營研究所(2002)。
    38. 黃德舜,企業財務分析-企業價值的創造及評估,華泰文化事業,台北(1998)。
    39. 黃蘭貴,「應用數據包絡法於航空公司航線經營績效之分析」,管理學報,第十七卷,第一期,第149-181頁 (2000)。
    40. 楊鴻謙,不動產投資與市場分析,文笙書局股份有限公司(2001)。
    41. 劉常勇,對於知識管理的基本認識,取自:http://www.cme.org.tw/know/start.htm#b(2004)。
    42. 蔣神國,房地產的投資與風險,書泉,台北,第42-78頁(2001)。
    43. 賴士葆,「設計/製造整合機制與新產品開發績效相關之研究」,行政院國家科學委員會專題研究計畫(1994)。
    44. 賴士葆,「影響企業產品創新績效內部關鍵因素」,管理思潮,中華民國管理科學學會,第83-108頁 (1990)。
    45. 賴忠孝,「科技產業的創新策略管理之研究-以台灣華通電腦公司為例」,碩士論文,國立中山大學企業管理學系碩士在職專班(2005)。
    46. 戴志璁,「從網絡學習的觀點探討組織同形對創新能力之影響-以中小企業為例」,博士論文,國立中正大學企業管理所(2007)。
    47. 簡文娟,「組織創新氣候評鑑量表之建立-以高科技產業為實證研究對象」,碩士論文,國立中央大學人力資源管理研究所(1999)。
    英文部份:
    1. .Utterback, (1994), “Differences in Innovation for Assembled and Nonassembled Products”, Mastering The Dynamics of Innovation, Harvard Business School Press, pp.123-145
    2. Abernathy, W. J. and Utterback, L. M., (1982), “Patterns of Industrial innovation,” in M.L.Tushman & W.L.Moore ed., Readings in the Management of Innovation, Boston Pitman, pp.97-108.
    3. Abernathy,W.J.&K.B.Clark,(1983)Industrial Renaissance,NY:Addison-Wesley.
    4. Alfred Chandler (1991), “Information and Organizations”. Contemporarysociology. 20,
    5. Ansoff, H. I. and McDonnell, P. (1990). Implanting Strategic Management, Prentice Hall, London
    6. Betz, F. (1993), “Managing Technology Competing Through New Ventures.” Innovation and Corporate Research, Prentice Hall.
    7. Bharadwaj & Menon (2000), “Making Innovation happen in Organizations: Individual Creativity Mechanisms, Organization Creativity Mechanisms or Both?” Journal of Production Innovation Management, 17: pp.424-434
    8. Bharadwaj and Menon, “Making Innovation happen in Organizations: Individual Creativity Mechanisms, Organization Creativity Mechanisms or Both?” Journal of Production Innovation Management, Vol. 17, pp. 424-434 (2000)
    9. Bordogna, Joseph., 1997, Innovation and Creative Transformation in the Knowledge Age : Critical Trajectories, Plenary Session pressentation
    10. Branscomb, L.M. & F. Kodama (1993) “Japanese Innovation Strategy-Technical Support for Business Visions”, M.A: University Press of America, Inc.
    11. Branscomb, L.M. and F. Kodama, “Japanese Innovation Strategy-Technical Support for Business Visions”, M.A: University Press of America, Inc (1993).
    12. Brown, R, “Managing the ''S'' Curves of Innovation,” The Journal of Business & Industrial Marketing, Vol. 7, No. 3, pp. 41-52 (1992)
    13. Brown, R,.(1992), “Managing the ''S'' Curves of Innovation,” The Journal of Business & Industrial Marketing, 7(3), pp 41-52.
    14. Burgelman Robert A., Christensen Clayton M. , Wheelwright Steven C. (2004)“Strategic Management”
    15. Chacke,G.K.(1988),Technology Management–Application to Coporate Markets and Military Missions, NY:Praeger.
    16. Chang, K., Microwave Solid-State Circuits and Applications, John Wiley and Sons, NY, pp. 202-206 (1994)
    17. Cheng, C. L., Lu, W. H., and Shen, M. D., “An Empirical Approach: Prediction Method of Air Pressure Distribution on Building Vertical Drainage Stack” , Journal of the Chinese Institute of Engineers, Vol. 26, No. 2, pp. 243-247 (2003)
    18. Clark, J. & Guy, K., (1998), “Innovation and Competitiveness” A Review”, Technology Analysis & Strategic Management, 10(3), pp.363-395.
    19. Cooper, A. C. and Schendel, D. (1976), “Strategic Responses to Technological Threat”, Business Horizons, 19(1), 61-69.
    20. Cooper, R.G. & Kleinschmidt, E.J. (1986), “An Investigation into the New Product Process:Steps, Deficiencies, and Impact,” Journal of product innovation management, 3(2), pp.71-85.
    21. Cooper, R.G. and Kleinschmidt, E.J., “An Investigation into the New Product Process:Steps, Deficiencies, and Impact,” Journal of product innovation management, Vol. 3, No. 2, pp.71-85 (1986)
    22. Cooper, R.G.(1984), “The strategy-performance link in product innovation,” R&D Management, 14(4), pp.247-259.
    23. Cordero, Rene (1990), “The Measurement of Innovation Performance in the Firm: an Overview”, Research Policy, 19(2), 185-193
    24. Curry,S.J. & R.H. Clayton(1992) “Business Innovation Strategies”, Business Quarterly, Winter, pp:121-126
    25. Daft, R. L.(1978), “A Dual-core Model of Organizational Innovation,” Academy of Management Journal, Vol.21, pp.193-210.
    26. Daft, R. L., “A Dual-core Model of Organizational Innovation,” Academy of Management Journal, Vol. 21, pp. 193-210 (1978)
    27. Drucker, P.F. (1985), Innovation and Entrepreneurship: Practice and Principles. New York: Harper Collins
    28. Drucker, P.F.(1993). Post-Capitalist Society. New York: Harper Business
    29. Dutta, P., and Bergbrieter, S., “Mobiloc: Mobility Enhanced Localization” , Technical Report, UC Berkeley, CA, USA. (2003).
    30. Fortuin, Leonard(1988),“Performance Indicators--Why, Where, and How?,” European Journal of Operational Research, Vol.34(Feb), pp.1-9.
    31. Fortuin, Leonard, “Performance Indicators--Why, Where, and How?,” European Journal of Operational Research, Vol. 34(Feb), pp. 1-9 (1988)
    32. Frankel,E.G.(1990),Management of Technological Change, Kluwer , New York
    33. Gallouj,F. & Weinstein,O(1997), “Innovation in Services”, Research Policy, 26(4-5) , pp.537-556.
    34. Gattiker, U.E. and Larwood, L.(1990), "Predictors for Career Achievement in the Corporate Hierarchy ", Human Relations, 43(8), pp.703-726.
    35. Gilbert, J. (1994), “Choosing an Innovation Strategy: Theory and Practice.”, Business Horizons, Vol. 37, Iss. 6, pp.16-22.
    36. Gobeli, D. H. and J. Brown(1987), “Analtzing Product Innovations”, Research Management, pp.25-31
    37. Hall, L. A. & S. Bagchi-Sen(2002), ”A Study of R&D, Innovation, and Business Performance in the Canadian Biotechnology Industry,” Technovation, 22, pp.231-244.
    38. Henderson and Clark(1990), "Architectural Innovation:The Reconfiguration of Existing Product Technologies and the Failure of Established Firm", ASQ, 35, March, pp.9-30.
    39. Higgins, J.M.( 1995), “The Core Competence:Innovation”, Planning Review, 23(6), pp.32-35.
    40. Hill, Charles W.L. & G.R. Jones (1998) “Strategic Management: An Integrated Approach”, Boston: Houghton Mifflin Co.,
    41. Holt, K.(1988). The Role of the user in Product Innovation. Technovation, 7(3), 249.258.
    42. Hopkins, D. S. and E.L. Bailey (1981), “New Product Pressure.”, Conference Board Record, pp.16-24
    43. Huang, J. L., “The Study of Cooling Fan for Notebook Computer” , Ph.D dissertation, National Taiwan University of Science and Technology, Taipei, Taiwan (2001).
    44. Jeng, Y. N., “The Moving Least Squares and Least P-Power Methods for Random Data,” Proceedings of the 7th National Computation Fluid Dynamics Conference, Kenting, Taiwan, PP. 9-14 (2000)
    45. Kaplan R. S. (2004). Managing Innovation. Harvard Business Management Practice Chinese Edition, (December), pp.36-48.
    46. Knight, K. E.(1967), “A Descriptive Model of the Intra-Firm Innovation Process,” Journal of Business, Vol.4, pp.478-496.
    47. Knight, K. E., “A Descriptive Model of the Intra-Firm Innovation Process,” Journal of Business, Vol. 4, pp. 478-496 (1967)
    48. Krawiec, Frank (1984), “Evaluating and Selecting Research Projects by Scoring”, Research Management, 27(2), 21-26.
    49. Marquis, D. G., (1982), “The Anatomy of Successful Innovations,” Innovation, Nov., Reprinted in M. L. Tushman and W. L. Moore (eds.), Readings in the Management of Innovation., Marshfield, Mass. : Pitman
    50. McGourty.J. Tarshis.L.A. & Dominick.P.(1996), “Managing Innovation: Lessons from World Class Organizations”, International Journal of Technology Management, 11(3/4), pp.354-368.
    51. McGourty.J. Tarshis.L.A. and Dominick.P., “Managing Innovation: Lessons from World Class Organizations”, International Journal of Technology Management, Vol. 11(3/4), pp. 354-368 (1996)
    52. Michael E. Porter (1999) Competitive Advantage:Creating and Sustaining Superior Performance, Commonwealth Publishing Company
    53. Michael E. Porter(1990), The competitive advantage of nations, New York: the free Press
    54. Mintzberg, H. (1994), The Rise and Fall of Strategic Planning, New York: Prentice Hall.
    55. Morton, T. (1989), “Innovation: People and Implementation.”, Management Decision, Vol. 27, Iss. 3, pp. 5-14.
    56. Moser, Martin R. (1985), “Measuring Performance in R & D Settings”, Research Management, 28(5), 31-34.
    57. Nonaka, I. & Takeuchi, H. (1995). The Knowledge-Creating Company, Oxford University Press, New York.
    58. Nonaka, I. and Takeuchi, H., “The Knowledge-Creating Company”, Oxford University Press, New York (1995).
    59. Oslon, Eric M., Walker, Orville C. and Ruekert, Robert W. (1995), “Organizing for Effective New Product Development: the Moderating Role of Product Innovativeness”, Journal of Marketing, 59, 48-62.
    60. Oslon, Eric M., Walker, Orville C. and Ruekert, Robert W., “Organizing for Effective New Product Development: the Moderating Role of Product Innovativeness”, Journal of Marketing, Vol. 59, 48-62 (1995)
    61. Pappas, R. A., Remer, D. S. (1985), Measuring R&D Productivity, Research Management, May/June, pp. 15-22
    62. Parsons, A. J. (1992), “Building Innovativeness in Large U.S. Corporations.”, The Journal of Consumer Marketing, Vol. 9, No. 2, pp.35-50.
    63. Parsons, A. J., “Building Innovativeness in Large U.S. Corporations.”, The Journal of Consumer Marketing, Vol. 9, No. 2, pp.35-50 (1992)
    64. Peter F. Drucker(2002),” Managing in the next society”, Truman Talley Books:ST.Martin's Press, New York.
    65. Podrazhansky, Y., and Popp, P. W., “Method and Apparatus for Charging, Thawing, and Formatting a Battery”, U.S. Pat., 5307000 (1994).
    66. R. Anthony, V. Govindarajan. Management Control Systems, 9th edn. Irwin/ McGraw-Hill, New York, 1998.
    67. Robbins, S. P. (1990). Organization theory: Structure design and application (3rd ed.). Englewood Cliffs. NJ: Prentice Hall.
    68. Robbins、S. P. (2001). Organizational Behavior( 9th Ed.). NJ:Prentice-Hall.
    69. Robert, Michel(1995), Product Innovation Strategy Pure and Simple , NY:Mc Graw-Hill Inc.1995.
    70. Rothwell R. and W. Zegveld(1985), Industrial Innovation and Public Policy-Preparing for the 1980s and the 1990s, Fances Printer.
    71. Sbragia, 1984. Clarity of Manager Roles and Performance of R&D Multidisciplinary Projects in Matrix Structures.? R & D Management, Apr, 14 ( 2 ) , pp.113-127
    72. Schumann (1994),”Innovate:Straight Path to Quality, Customer Delight, and Competitive Advantage”, NY:McGraw-Hill, inc.
    73. Schumpeter, J. A. (1934), The Theory of Economic Development, Cambridge Mass.: Harvard Economic Studies.
    74. Song,X.M. and M. E. Parry(1996),What Separates Japanese New Product Winners from Losers, Journal of Product Innovation Management, Vol.13, pp.422-439
    75. Song,X.M. and M. E. Parry, “What Separates Japanese New Product Winners from Losers.”, Journal of Product Innovation Management, Vol. 13, pp. 422-439 (1996)
    76. Souder, W. E. (1987). “Managing New Product Innovations”, MA: Laxington, D. C. Heath and Company.
    77. Souder, William E. (1988), "Managing Relations Between R&D and Marketing inthe New Product Development Process", Journal of Product Innovation Management, 5, 6-19.
    78. Souder, William E., “Managing Relations Between R&D and Marketing inthe New Product Development Process.”, Journal of Product Innovation Management, Vol. 5, pp. 6-19 (1988)
    79. Steele(1990), Management Policy and Strategy, Doubleday, North Holland,.
    80. Szilagyi,A.O.,(1981), Management and Performance, California:Goodyear Publishing company Inc..
    81. Thompson, V. A. “Bureaucracy and innovation”, Administrative Science Quarterly 10, no. 1 (1965): 1-20.
    82. Tidd, J., Bessant, J. & Pavitt, K. (1997), Management Innovation: IntegratingTechnological, Market and Organizational Change, New York: John Wiley &Sons.
    83. Tushman, Michael L. & Nadler D. (1986), “Organizing for Innovation”, California Management Review,Vol. 28, No. 3, Spring, pp. 74-92.
    84. Vrakking. W. J., 1990. The Innovative Organization, Long Range Planning, 23(2),pp.94-102.
    85. Whitley, R. & Frost, P.A.(1971). The measurement of performance in research. Human Relations, 24(2), pp. 161-178.

    無法下載圖示 全文公開日期 2015/05/19 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE