研究生: |
杜玉梅 Yuh-mei Du |
---|---|
論文名稱: |
自戀性格與主管與部屬交換關係對360度職能評鑑中員工自評與上司評一致性之影響 The effects of leader-member exchange and narcissistic personality on the consistency between employee and supervisor ratings of 360 degree feedback |
指導教授: |
吳宗祐
Tsung-Yu Wu |
口試委員: |
葉穎蓉
Ying-Jung Yeh 胡昌亞 Chang-ya Hu |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 企業管理系 Department of Business Administration |
論文出版年: | 2012 |
畢業學年度: | 100 |
語文別: | 中文 |
論文頁數: | 61 |
中文關鍵詞: | 360度回饋 、職能評鑑 、領導者與成員交換關係(LMX) 、自戀性格 、溝通能力 、團隊合作 、顧客導向 |
外文關鍵詞: | 360-degree feedback, Competency assessment, Leader-member exchange(LMX), Narcissistic personality, Communication abilities, Teamwork, Customer orientation |
相關次數: | 點閱:462 下載:14 |
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本研究試圖探討360度職能評鑑自評與上司評結果不一致的可能因素,並聚焦在自戀性格與領導者與成員交換關係(LMX)上。本研究收集台灣地區一家組織之360度職能評鑑自評(員工自評)與他評(上司評部屬)的評鑑結果,再針對員工進行LMX與自戀性格的問卷調查,共蒐集了192份有效上司-部屬對偶資料。階層迴歸分析結果顯示:(1)LMX與主管對部屬人際互動相關職能的評估,呈現正向關係;LMX越好,主管對部屬人際互動相關職能的評估越佳。然而,LMX與部屬對自己人際互動相關職能的評估,沒有關連性。(2)部屬自戀性格與主管對部屬人際互動相關職能的評估,呈現負向關係;部屬自戀性格越高,主管對部屬人際互動相關職能的評估越低。然而,部屬自戀性格與部屬對自己人際互動相關職能的評估,沒有關連性。
Our research explores the potential factors which lead to the inconsistency between self (employee) and other (supervisor) ratings of 360 degree feedback, specifically leader-member exchange relationship (LMX) and narcissistic personality. We collected employee and supervisor ratings of 360 degree in a Taiwan organization and further ask the employees to rate LMX and narcissistic personality using questionnaire. We finally obtained 192 valid supervisor-employee dyad data. The results of hierarchical regression showed that (1) LMX is positively related to manager ratings of interpersonal competencies. However, LMX is not related to self-rating of the same competencies. (2) Narcissistic personality is negatively related to manager-ratings of interpersonal competencies. However, narcissistic personality is not related to self-rating of the same competencies. The implications of the results were discussed at the end.
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