研究生: |
劉淑瑛 Su-Ying Liu |
---|---|
論文名稱: |
公益行銷對消費者購買意願之影響 The Effect of Cause-Related Marketing on Consumer Purchase Intention |
指導教授: |
林孟彥
Tom M. Y. Lin |
口試委員: |
葉穎蓉
Ying-Jung Yeh 蔡瑤昇 Yao-Sheng Tsai |
學位類別: |
碩士 Master |
系所名稱: |
管理學院 - 企業管理系 Department of Business Administration |
論文出版年: | 2017 |
畢業學年度: | 105 |
語文別: | 中文 |
論文頁數: | 39 |
中文關鍵詞: | 公益行銷 、善因行銷 、品牌形象 、消費者購買意願 、中介效果 、企業社會責任 |
外文關鍵詞: | Consumer purchase intention, Mediating effect |
相關次數: | 點閱:428 下載:37 |
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企業為善盡社會責任,以銷售與公益結合,將產品銷售收入的部份贈與公益慈善團體,達成公益活動目標,此為公益行銷。企業透過公益行銷達成銷售目的及品牌形象建立。
本研究旨在探討公益行銷如何影響品牌形象及消費者購買意願,以月餅品牌為例,採用問卷調查法,分別發放公益行銷、普通行銷廣告文案之問卷,最後共蒐集400份有效樣本,並利用差異性分析、迴歸分析,探討公益行銷對消費者認知的品牌形象、消費者購買意願的影響。
研究結果證實:
一、消費者面對企業推出的公益行銷活動,將提高品牌形象及購買意願。
二、證實消費者知覺的品牌形象對於公益行銷及購買意願產生中介效果。
Cause-related marketing is defined as a method of marketing in which enterprises combine sales and charity in order to fulfill a social responsibility. Generally, these enterprises will contribute a part of their product sales to non-profit organizations to help them achieve their charitable goals. Enterprises expect to improve their sales and build their brand image as a result of carrying out caused-related marketing activity.
The purpose of this study is to explore the relationship among cause-related marketing, brand image and consumers’ purchasing intentions, using mooncake brand marketing as a research subject. This research implemented one questionnaire requesting respondents’ reactions to the use of caused-related marketing to advertise a product and the other requested responses to a typical marketing advertisement for the same product. 400 valid copies of these two questionnaires combined were returned. Variation analysis and regression analysis were the methods used to test whether caused-related marketing activities affect brand image and consumers’ purchasing intention.
Important research conclusions were 1. Cause-related marketing appears to have a positive effect on brand image and consumers’ purchasing intention. 2. Brand image is partially affected by cause-related marketing and subsequent changes in consumers’ purchasing intentions.
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二、 中文文獻
卓峰志 (2013),善因行銷與社會創新,輔仁大學傳播創新研究中心,檢自https://rcci21.wordpress.com/2013/07/14/善因行銷與社會創新/
高端訓 (2013),企業社會責任對消費者購買意願影響之研究–品牌依附及品牌形象之中介效果,國立臺北大學企業管理學系未出版之博士論文。
陳怡如 (2016),品牌行銷:「買一瓶只給半瓶」反倒為品牌印象大大加分?」,品牌志,檢自http://www.expbravo.com/3182/品牌行銷買一瓶只給半瓶反倒為品牌印象大.html