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研究生: 劉義郎
I-lang Liu
論文名稱: 任務互依性的績效獎勵制度設計
The Incentive Schemes of Interdependence
指導教授: 林維熊
Wei-Shong Lin
口試委員: 張順教
none
陳崇文
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 68
中文關鍵詞: 任務互依性誘因強度代理成本隱性契約與聲譽關注團體績效過程指標負面的激勵制度
外文關鍵詞: Task Interdependence, Incentive-intensity principle, Agency cost, Implicit Contract and Reputational Concerns, Team performance, Process indicator, Negative incentive
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  • 團隊工作模式已成企業組織主要運作模式。但是,如何設計一個與團隊運作相互搭配之管理制度,學術界仍缺乏相關之研究。根據誘因強度準則(Incentive-intensity principle),本研究探討任務互依性及任務產出能否客觀的量化,如何影響績效獎勵制度的設計,特別是這些任務特徵如何影響團隊績效及個人績效的相對權重。


    Team work has been the main organizational form in business world. However, there is little research works that aim at what performance evaluation could match this team organizational form. Our research explores how the characteristics of tasks af-fect the performance evaluation system. Specifically, we are interested in how the task interdependence and output measurability affect the relative weights between group and individual measures.

    中文摘要I ABSTRACTII 誌 謝III 圖目錄VI 表目錄VI 第1章緒論1 1.1研究動機1 1.2研究目的3 1.3本文架構4 第2章誘因制度文獻探討及研究5 2.1企業組織成敗的決定因素5 2.2代理問題6 2.3線性誘因薪資模型7 2.4誘因強度準則(THE INCENTIVE-INTENSITY PRINCIPLE)8 2.5期望理論(EXPECTANCY THEORY)11 2.6隱性契約與聲譽關注 (IMPLICIT CONTRACT AND REPUTATIONAL CONCERNS)12 第3章績效指標的設計及分類方式文獻探討及研究13 3.1互依性任務的探討13 3.2個人量化指標計算16 3.3主觀及客觀的績效衡量17 3.4團體績效的趨勢19 3.5個人指標及團隊指標的分配比例21 3.6團隊指標或個人指標設定的比例推論24 3.7將策略轉換成策略目標的策略行動架構25 3.8績效指標分類26 3.9過程指標與成果指標28 3.10例行性工作與專案任務的區別30 3.11負面的激勵制度與任務互依性的關係32 第4章A電子製造公司績效考核案例介紹34 4.1背景介紹34 4.2任務互依性績效考核制度建立緣起35 4.3獎勵的分類36 4.4業務員的業績獎金計算37 4.5專案獎金計算38 4.6績效獎金的績效考核建置步驟39 4.7年度經營計劃事業處短、中、長期策略目標釐訂40 4.8任務互依性的績效獎勵考核架構41 4.9任務互依性的績效獎勵考核架構與互依性工作比率42 4.10任務互依性的績效獎勵考核架構與量化指標歸屬至個人難易度44 4.11事業處關鍵績效指標誘因強度盤查46 4.12個人指標之客觀性指標及主觀性指標權重設定及獎金計算53 4.13公告與宣達58 4.14定期考核59 4.15獎酬計算與發放60 4.16負面的激勵制度61 4.17具體實施成效62 4.18個案結論63 第5章結論64 參考文獻65 英文文獻65 中文文獻66

    英文文獻
    1.Anderson, Lisa R. & Stafford, Sarah L., (2003). “Punishment in a Regulatory Set-ting: Experimental Evidence from the VCM,” Journal of Regulatory Economics, Springer, vol. 24 (1), 91-110.
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    9.DeMatteo, J. S., Eby, L. T. & Sundstrom, E. (1998). “Team-based rewards: Current mpirical evidence and directions for future research,” research in organizational behavior, Vol. 20, 141-183.
    10.Junichiro Ishida, (2006). “Team Incentives under Relative Performance Evalua-tion,” Journal of Economics & Management Strategy, Blackwell Publishing, Vol. 15 (1), 187-206, 03.
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    16.Milgrom, Paul and Roberts, John (1992). “Motivation: Contracts, Information and Incentives.” In Economics, Organization and Management. New Jersey: Pren-tice-Hall. 154-159.
    17.Mohamed E. Abul-Ezz, & John W. Dickhaut (1993). “Incentive Structure and Group Performance Expectations in a Budgeting Setting: A Descriptive Stud-yAccounting.” Auditing & Accountability Journal.
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    21.Shih-jon wang (2009). “Interdependence and organizational citizenship behavior: exploring the Mediating effect of group cohesion in Multilevel analysis.” The journal of psychology, Vol. 143 (6), 625-640.
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    中文文獻
    1.陳慧娟(2009),程序擔責與參考架構訓練對績效考核正確度之影響-動機與能力整合觀點之實驗設計。
    2.鍾亦筑(2007),誘因制度的激勵作用之實驗研究。

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