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研究生: 華崇淵
Cheng-Yuan Hua
論文名稱: 工作士氣、創新行為與工作績效之關係: 正向情感性之調節效果
The Relationship between Employee Morale, Innovative Behavior and Job Performance : The Moderating Role of Positive Affectivity
指導教授: 邱淑芬
Su-Fen Chiu
口試委員: 鄭仁偉
呂志豪
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 72
中文關鍵詞: 工作士氣工作績效創新行為正向情感性
外文關鍵詞: Employee morale, Innovative behavior, Job performance, Positive affectivity
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  • 本研究以社會認同理論為基礎,探討工作士氣是「如何」影響員工工作績效。並且探討創新行為在工作士氣與工作績效的中介歷程,以及正向情感性在工作士氣與創新行為之間所扮演的調節角色。研究者透過問卷調查法,共回收239份有效問卷。研究結果顯示,在控制了員工年齡、工作年資以及與主管共事時間後,工作士氣會透過創新行為,以預測員工工作績效。其次,當員工正向情感性程度越高,工作士氣對創新行為的正向影響會越弱。


    This study is based on Social Identity Theory and discusses how employee morale influences job performance. We explore the mediation of innovative behavior between employee morale and job performance, and the moderation effect of positive affectivity on the relationship between employee morale and innovative behavior. We collected a total of 239 valid questionnaires through questionnaire surveys. The results of the study show that employee morale will predict job performance through innovative behavior, controlling for age of employees, seniority and the years of working with supervisors. Second, positive affectivity weakens the effect of employee morale on innovative behaviors.

    目錄 論文摘要 I Abstract II 第一章 緒論 1 第二章 文獻探討與研究假說 4 第一節 工作士氣與工作績效之關係 4 第二節 工作士氣與創新行為之關係 8 第三節 創新行為之中介效果 10 第四節 員工正向情感性之調節效果 12 第三章 研究方法 14 第一節 研究架構及假說 14 第二節 研究對象與程序 16 第三節 變數衡量 21 第四節 資料分析方法 25 第四章 研究結果 28 第一節 驗證性因素分析 28 第二節 描述性統計與相關分析 30 第三節 研究假說之檢驗 34 第五章 結論與建議 44 第一節 研究結論 44 第二節 學術與實務意涵 47 第三節 研究限制 49 第四節 未來研究方向 50 參考文獻 52 附錄一:部屬問卷 63 附錄二:主管問卷 65

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