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研究生: 陳亞婷
Ya-ting Chen
論文名稱: 組織情境認知與負面商業道德行為之關係—組織倫理氣侯-規則導向之調節效果
The Relationship between Organizational Condition Cognition and Negative Business Ethics Behavior: The Moderating Role of Organizational Ethical Climate-Rules
指導教授: 陳崇文
Chung-Wen Chen
李強笙
Chiang-sheng Lee
口試委員: 楊朝龍
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 54
中文關鍵詞: 組織情境認知負面商業道德行為組織倫理氣侯社會失序理論組織公平工作不滿意
外文關鍵詞: organizational condition cognition, negative business ethics behavior, organizational ethical climate, anomie theory, organizational justice, job dissatisfaction
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社會失序理論原是犯罪學中最有影響力之一的理論架構,在未來的研究,將會有越來越多的學者將社會失序理論觀點應用於管理學上,不過到目前為止的研究,過去學者都是將社會失序理論用於探討國家文化對企業或管理者是否造成偏差行為居多。為了擴展失序理論的應用,本研究試圖探討組織情境認知(組織公平、工作不滿意)與組織成員行使負面商業道德行為之間的關係。再者,本研究以組織倫理氣侯-規則導向為調節變項,檢驗其對於組織情境認知與組織成員負面商業道德行為之調節效果。本研究以居住台灣台北地區的上班族研究對象,採問卷調查方式,總計回收215份有效樣本。研究結果顯示:工作不滿意與負面商業道德行為呈正向關係;規則導向的倫理氣候會增強組織公平與負面商業道德行為之間的關係。


Anomie Theory is one of the most influential theory in criminology, future research will have more and more theoretical point of view using anomie theory applied to the management. By far, the relationship between country-level culture and deviance have been examined by many researchers, and approved that country-level culture could really affect deviance. In order to expand the application of the anomie theory, this study investigates the relationship between organizational condition cognition (organizational justice、job dissatisfaction) and negative business ethics behavior, and explores the moderating role of organizational ethical climate-rules on the above relationship. Results from a sample of 215 employees indicate that: job dissatisfaction is positively related to negative business ethical behavior, organization’s ethical climate-rules could moderate the relationship between organizational justice and negative business ethics behavior.

論文摘要………………………………………………………………………………I ABSTRACT………………………………………………………..………………...II 致謝………………………………………………………………………………….III 目錄………………………………………………………………………………….IV 圖目錄……………………………………………………………………………….VI 表目錄………………………………………………………………………………VII 第一章 緒論…………………………………………………………………………1 第一節 研究背景與動機……………………….……………………..…………1 第二節 研究目的…………………...……………………………………………4 第三節 研究流程……………………………...…………………………………5 第二章 文獻探討…………………………………………………………………..6 第一節 組織情境認知與組織成員負面商業道德行為之關係...………………6 第二節 社會失序理論………………………………………...………...……13 第三節 組織倫理氣侯-規則導向的調節效果..……………………...………16 第三章 研究方法 …………………………………………………………………22 第一節 研究架構..……………………...…………………………………….23 第二節 研究假說……………………………………………………....………23 第三節 研究資料、對象與程序……...……………….………………………24 第四節 問卷設計與變項之衡量...……………...……………………………25 第五節 資料分析方法…………………………………………………………..28 第四章 資料分析與研究結果…………………..……………………………….29 第一節 樣本資料基本分析 ……...……………....…………………………30 第二節 敘述統計與相關係數分析 ……...……………………………………32 第三節 研究假說之驗證 ………………..…………………………………….35 第五章 研究討論 …………………………………………………………………40 第一節 研究結果之討論 ……………………………………...…………40 第二節 學術與實務管理意涵 …………………………………...……………41 第三節 研究限制 ………………………………………………...……………42 第四節 未來研究方向 ………………………………………...………………43 參考文獻 ……………………………………………………………………………44 附錄:問卷 …………………………………………………………………………51 圖目錄 圖1-1 研究流程...………………………………….…………….………………5 圖3-1研究架構圖………………………………………………………………….23 圖4-1規則導向對組織公平與負面商業道德行為之調節作用圖……………….38 表目錄 表 2-1 倫理氣候3x3矩陣模型……………….……………………………………18 表 2-2 倫理氣候的理論構面…………………………...…………………….…19 表 3-1 問卷發放與回收情形…………….……………………………………….25 表 4-1 樣本基本資料…………………………………….….……………...….31 表 4-2 研究變項之平均數、標準差與相關係數矩陣表……..………..………34 表 4-3組織情境認知、負面商業道德行為與組織倫理氣候之迴歸分析……….36 表 4-4 研究假說之結果………………………..…………………………………39

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