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研究生: 李姿瑩
Tzu-Ying Li
論文名稱: 個人工作情感雙歧與工作家庭衝突之關係 -以創造行為為中介
The Relationship Between Personal Affect Ambivalence at Work and Work-Family Conflict – The Mediating Variable of Creative Behavior
指導教授: 葉穎蓉
Ying-Jung Yeh
口試委員: 鄭仁偉
Jen-Wei Cheng
呂志豪
Shih-Hau Lu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 60
中文關鍵詞: 資源保存理論情感雙歧創造行為工作家庭衝突權力距離
外文關鍵詞: Resource Conservation Theory, Affect Ambivalence, Creative Behavior, Work-Family Conflict, Power Distance
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  • 在現今,社會變遷隨著科技變得更快,使得工作環境越來越多變、嚴峻,也讓員工的情緒變得比以往複雜,變得有可能同時經歷正、負向情緒的狀態。而也是因為這更複雜的環境,使得員工在工作中必須要發揮更多的創造力、產生更多的創造行為來因應工作環境,而創造力一直是公司關注的事情之一。因此,環境的多變讓情感變的更加複雜的狀態,加上員工需要激發出更多的創造行為以因應環境,是否會讓員工的工作家庭衝突更加劇是公司必須關注的議題。
    本研究以資源保存理論之基礎,並以台灣的在職工作者為研究對象,探討情感雙歧、創造行為與工作家庭衝突之間的關係;權力距離為調節變項,探討其是否會對情感雙歧與創造行為產生干擾作用。本研究以問卷調查法進行,最終回收239份有效問卷,並透過驗證式因素分析、相關分析與迴歸分析等進行資料分析。
    實證結果顯示:(1)情感雙歧對於工作家庭衝突有正向影響。(2)專注於多元差異的創造行為不會對情感雙歧與工作家庭衝突間的關係產生影響。(3)專注於選擇的創造行為會對情感雙歧與工作家庭衝突間的關係產生影響。(4)權力距離對情感雙歧與專注於多元差異的創造行為的不會產生調節作用。(5)權力距離對情感雙歧與專注於選擇的創造行為的不會產生調節作用。
    而本研究根據分析結果提出的理論貢獻與管理意涵包含:(1)從情感的角度去看對創造行為的影響。(2)公司可以調控員工情緒來提升員工專注於選擇的創造行為,但要注意員工的家庭狀態。(3)以資源保存理論來探討情感。


    Nowadays, as technology becomes faster, the work environment becomes more and more varied and severe, and employees' emotions become more complex than ever. They may experience both positive and negative emotions at the same time. Also because of this more complex environment, employees have to be more creative and generate more creative behaviors in response to the work environment, and creativity has always been one of the company's concerns. Therefore, the changing environment makes the emotions more complex, and the need for employees to stimulate more creative behaviors to respond to the environment, whether these will make more work-family conflict is an issue that companies must pay attention to.
    Based on resource conservation theory, this study investigated the relationship between affect ambivalence, creative behavior, and work-family conflict by using Taiwanese employed workers as the target population. The study was conducted by questionnaire survey. A 239 valid questionnaires were collected and analyzed through empirical factor analysis, correlation analysis, and regression analysis.
    The empirical results showed that: (1) affect ambivalence had a positive effect on work-family conflict. (2) Variance-focused creative behavior did not affect the relationship between affect ambivalence and work-family conflict. (3) Selection-focused behavior influenced the relationship between affect ambivalence and work-family conflict. (4) Power distance does not moderate the relationship between affect ambivalence and variance-focused creative behavior. (5) Power distance does not moderate the relationship between affect ambivalence and selection-focused creative behavior.
    The implications of this study include: (1) The impact on creative behavior from an affective perspective. (2) Companies can regulate employees' emotions to enhance employees' selection-focused creative behavior, but companies also should pay attention to employees' family status. (3) Use resource conservation theory to discuss the emotions.

    摘要 I Abstract II 致謝 IV 目錄 V 表目錄 VII 圖目錄 VIII 第壹章、緒論 1 第一節、 研究背景與動機 1 第二節、 研究目的與問題 2 第三節、 研究流程 4 第貳章、文獻探討 5 第一節、資源保存理論 5 第二節、情感雙歧與工作家庭衝突之關係 6 第三節、創造行為的中介效果 10 第四節、權力距離的調節效果 13 第參章、研究方法 15 第一節、研究架構 15 第二節、量表設計 16 第三節、研究程序 19 第肆章、研究結果分析 21 第一節、樣本資料統計分析 21 第二節、信效度分析 23 第三節、研究變項描述性統計 27 第四節、相關係數分析 28 第五節、研究假設檢驗 31 第伍章、結論與建議 36 第一節、研究結果與討論 36 第二節、研究貢獻與管理意涵 39 第三節、研究限制 40 第四節、未來研究發展與建議 41 參考文獻 42 附錄、研究問卷 46

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    全文公開日期 2026/06/15 (校外網路)
    全文公開日期 2026/06/15 (國家圖書館:臺灣博碩士論文系統)
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