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研究生: 謝雅萍
Ya-ping Hsieh
論文名稱: 威權領導、工作滿意與員工偏差行為之關係:自我效能的調節效果
The Relationship among Authoritarian Leadership, Job Satisfaction, and Employee Deviant Behavior: The Moderating Effect of Self-Efficacy
指導教授: 邱淑芬
Su-fen Chiu
張譯尹
Yi-yin Chang
口試委員: 吳宗祐
Tsung-yu Wu
胡昌亞
Chang-ya Hu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 89
中文關鍵詞: 威權領導員工偏差行為工作滿意自我效能
外文關鍵詞: job satisfaction, employee deviant behaviors(EDB), Authoritarianism or authoritarian leadership, and self-efficacy.
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  • 在員工偏差行為的研究領域中,領導風格是情境因子中對員工偏差行為重要的來源。此外,在華人社會發展出具有獨特的管理風格-威權領導,包含了專權作風、貶低部屬能力、形象整飾及教誨行為等領導風格。而此領導風格會影響到員工的工作態度,但是對於此具有華人特色的管理作風對員工偏差行為影響之歷程的實證研究,仍然還有探討之必要。因此,本研究目的在探討直屬主管的威權領導風格對員工偏差行為之影響,並以工作滿意為中介變項,試圖解釋員工偏差行為的前置歷程;以及將自我效能為調節變項,試圖說明自我效能對威權領導與工作滿意之影響。

    本研究以台灣主要地區各類型之企業的主管與部屬為研究對象,共263對有效對偶樣本,有效回收率為85%,員工偏差行為由直屬主管他評,其餘變項皆為員工自評。本研究發現當主管越表現出威權領導行為,部屬越可能會展現出偏差行為。其次,主管的威權領導風格,會影響到部屬的工作滿意,進而增加員工偏差行為之可能性。最後,部屬的自我效能對威權領導及工作滿意不具有干擾之作用存在。依據上述結果,本研究提出學術與管理實務上之意涵、研究限制與未來研究方向。


    On the research of employee deviant behaviors (EDB), leadership is one of the major contextual factors that influence employee deviant behaviors. Besides, authoritarianism is a unique management style in Chinese Society which consists of four kinds of behaviors: authority and control, underestimation of subordinate competence, image building, and didactic behaviors. Authoritarian leadership style will affect emplyee’s work attitude. However, not many researchers study the relationship between authoritarian leadership and employee deviant behaviors. Hence, the main purpose of this study is to examine the relationship between authoritarian leadership and EDB. In addition, this study investigates not only the mediating effects of job satisfaction on the relationship between authoritarian leadership and EDB, but also the moderating effect of self-efficacy on the relationship between authoritarian leadership and job satisfaction.

    Drawing from a sample of 263 supervisor-employee dyads in Taiwan, the results showed that authoritarianism related positively to EDB. As to the mediating effects, job satisfaction significantly mediated the relationship between authoritarianism and EDB. Finally, self-efficacy had no moderating effect between job satisfaction and EDB. Implications of the results for future research and management practice were discussed.

    目錄 誌 謝 I 論文摘要 II ABSTRACT III 目錄 IV 圖目錄 VI 表目錄 VII 第一章 緒論 1 第二章 文獻探討與研究假說 4 第一節 威權領導與員工偏差行為之關係 4 第二節 工作滿意之中介效果 15 第三節 自我效能之調節效果 20 第四節 控制變數 25 第三章 研究方法 26 第一節 研究架構與研究假說 26 第二節 研究對象與程序 28 第三節 變數衡量 30 第四節 資料分析 34 第四章 研究結果 36 第一節 樣本基本資料 36 第二節 描述統計與相關係數分析 40 第三節 研究假說之檢驗 44 第五章 研究結論 56 第一節 研究討論 56 第二節 管理意涵 58 第三節 研究限制 59 第四節 未來研究方向 60 參考文獻 62 附錄一:主管問卷 74 附錄二:部屬問卷 76 附錄三:部屬代號表 78 圖目錄 圖2-1 情感事件理論 12 圖 3-1 研究架構 26 表目錄 表 2-1 偏差行為的特徵 8 表 2-2 偏差行為四種類型 10 表 3-1 問卷發放對象與回收 29 表 4-1 樣本基本資料 38 表 4-2 研究變項之平均數、標準差及相關係數 43 表 4-3a 威權領導與人際偏差之迴歸分析 45 表 4-3b 威權領導與組織偏差之迴歸分析 47 表 4-4a 階層迴歸分析:工作滿意對威權領導與人際偏差之中介效果 49 表 4-4b 階層迴歸分析:工作滿意對威權領導與組織偏差之中介效果 51 表 4-5 階層迴歸分析:自我效能對威權領導與工作滿意之調節效果 53 表 4-6 研究假說檢定結果彙總 55

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