全球氣候變遷日益嚴峻，促使企業加速思索如何保有彈性以因應環境變遷下潛藏的危機，將商業目標與永續發展對齊。本研究研析五家企業個案，探討企業組織如何在淨零趨勢中，保持敏捷反應善用組織資源，形成正向知識共享行為，以達成淨零轉型；運用質性研究方法，實地訪談企業如何將淨零減碳刻劃在組織長期發展目標之中，並蒐研不同的企業，知識分享者與知識接收者如何解讀知識與資訊，參與知識共享過程。

本研究發現，循序漸進且有效的淨零轉型進程與組織內部長期知識共享循環息息相關，健全的內部溝通管道，為啟動同仁參與淨零轉型關鍵；亦探討企業如何運用外部知識資源擴大淨零效果，與外部夥伴攜手合作，齊心協力達成共同目標。

本研究欲建立知識共享架構，研析組織內部溝通與跨界合作綜效，盼為企業訂定淨零轉型路徑策略借鑑，朝淨零轉型之路盡一分力。

關鍵字: 淨零轉型、知識共享、內部溝通、跨界合作、夥伴關係

The irreversible trend of hindering the impacts of climate change has driven companies to be more forwarding-thinking and resilient in response to the environmental crisis, explicitly putting business development in parallel with sustainability. A number of studies have shown that knowledge-sharing in organizations tends to understand how individuals transmit different sources of knowledge. However, an important question regarding the promptness of how organizations stay alert to the knowledge-sharing process remained unanswered. Therefore, taking a qualitative approach, this research adopted case studies of five well-established corporations with the mission to cut carbon emissions and aimed to achieve net zero as their long-term organizational goal. Thus, this research collects and analyzes the main factors behind how different organizations adapt to the changes based on the perception of knowledge sharers and recipients within the organizations.
This research analyzed how those well-established corporations respond to the global pathway to net zero and share their knowledge within the organization to stimulate employee engagement. The research findings suggest that the success of adopting a net-zero transition is linked to the long-term steadfast knowledge-sharing cycle through internal communication. Coupled with top-down and bottom-up understanding within the organization, meanwhile, through external cross-sectoral collaboration via knowledge-sharing with multiple organizations.
The research attempts to establish the knowledge-sharing roadmap framework with the net-zero mission, reveal how the net-zero mission was first transplanted from external stakeholders to the organization, and then how knowledge is spread through diverse sharing mechanisms.

Keywords: net-zero transition, knowledge sharing, internal communication, cross-sectoral collaboration, collaborative partnership

Abdelwhab Ali, A., Panneer selvam, D. D. D., Paris, L., & Gunasekaran, A. (2019). Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry. Journal of Knowledge Management, 23(9), 1806-1837.
Agrifoglio, R., Cannavale, C., Laurenza, E., & Metallo, C. (2017). How emerging digital technologies affect operations management through co-creation. Empirical evidence from the maritime industry. Production Planning & Control, 28(16), 1298-1306.
Albareda, L., & Sison, A. J. G. (2020). Commons Organizing: Embedding Common Good and Institutions for Collective Action. Insights from Ethics and Economics. Journal of Business Ethics, 166(4), 727-743.
Anderson, N., Potočnik, K., & Zhou, J. (2014). Innovation and Creativity in Organizations. Journal of Management, 40(5), 1297-1333.
Ben Arfi, W., Hikkerova, L., & Sahut, J.-M. (2018). External knowledge sources, green innovation and performance. Technological Forecasting and Social Change, 129, 210-220.
Bibby, L., Dehe, B., 2018. Defining and assessing industry 4.0 maturity levels – case of the defence sector. Production Planning & Control 29, 1030–1043.
Camarinha-Matos, L. M., Fornasiero, R., & Afsarmanesh, H. (2017). Collaborative Networks as a Core Enabler of Industry 4.0. In Collaboration in a Data-Rich World (pp. 3-17).
Cheng, J.H., 2011. Inter-organizational relationships and knowledge sharing in green supply chains: moderating by relational benefits and guanxi. Transport Res E-Log 47 (6), 837–849.
Damodaran, L., & Olphert, W. (2000). Barriers and facilitators to the use of knowledge management systems. Behaviour & Information Technology, 19(6), 405-413.
Dahlander, L., O'Mahony, S. and Gann, D.M. (2016), One foot in, one foot out: how does individuals' external search breadth affect innovation outcomes?. Strat. Mgmt. J., 37: 280-302.
Dentoni, D., Pascucci, S., Poldner, K., Gartner, W.B., 2018. Learning “who we are” by doing: Processes of co-constructing prosocial identities in community-based enterprises. Journal of Business Venturing 33, 603–622.
De Vries, J., Schepers, J., Van Weele, A., Van Der Valk, W., 2014. When do they care to share? How manufacturers make contracted service partners share knowledge. Ind. Mark. Manag. 43 (7), 1225–1235.
Easterby-Smith, M., Thorpe, R., Jackson, P.R., Jaspersen, L.J., 2018. In: Smy, K., Aitken, L., Statham, C., Cooke, S., Marren, G. (Eds.), Management and business research, 6th ed. SAGE, Los Angeles, CA.
Edwards, J. S. (2017). Knowledge Sharing. In Managing Knowledge Resources and Records in Modern Organizations (pp. 1-14).
Eslami, M. H., Achtenhagen, L., Bertsch, C. T., & Lehmann, A. (2023). Knowledge-sharing across supply chain actors in adopting Industry 4.0 technologies: An exploratory case study within the automotive industry. Technological Forecasting and Social Change, 186.
Grodal, S., Anteby, M., & Holm, A. L. (2021). Achieving Rigor in Qualitative Analysis: The Role of Active Categorization in Theory Building. Academy of Management Review, 46(3), 591-612. https://doi.org/10.5465/amr.2018.0482.
Han, S.-H., Yoon, D.-Y., Suh, B., Li, B., & Chae, C. (2019). Organizational support on knowledge sharing: a moderated mediation model of job characteristics and organizational citizenship behavior. Journal of Knowledge Management, 23(4), 687-704. https://doi.org/10.1108/jkm-03-2018-0213.
Ipe, M. (2016). Knowledge Sharing in Organizations: A Conceptual Framework. Human Resource Development Review, 2(4), 337-359. https://doi.org/10.1177/1534484303257985.
Jarvenpaa Kelloway, E. K., & Barling, J. (2000). Knowledge work as organizational behavior. International Journal of Management Reviews, 2(3), 287–304.
Jarvenpaa, S. L., & Staples, D. S. (2015). Exploring Perceptions of Organizational Ownership of Information and Expertise. Journal of Management Information Systems, 18(1), 151-183.
Kagermann, H. (2015). Change Through Digitization—Value Creation in the Age of Industry 4.0. In Management of Permanent Change (pp. 23-45).
Karlsson, I., Rootzén, J., Johnsson, F., & Erlandsson, M. (2021). Achieving net-zero carbon emissions in construction supply chains – A multidimensional analysis of residential building systems. Developments in the Built Environment, 8.
Keszey, T. (2018). Boundary spanners’ knowledge sharing for innovation success in turbulent times. Journal of Knowledge Management, 22(5), 1061-1081.
Lawson, B., & Potter, A. (2012). Determinants of knowledge transfer in inter‐firm new product development projects. International Journal of Operations & Production Management, 32(10), 1228-1247.
Lei, H., Ha, A.T.L. and Le, P.B. (2019), “How ethical leadership cultivates radical and incremental innovation: the mediating role of tacit and explicit knowledge sharing”, Journal of Business & Industrial Marketing,Vol. 35 No. 5, pp. 849-862.
Li, G. (2020). The impact of supply chain relationship quality on knowledge sharing and innovation performance: evidence from Chinese manufacturing industry. Journal of Business & Industrial Marketing, 36(5), 834-848.
Li, Y., Wu, F., Zong, W., & Li, B. (2017). Supply chain collaboration for ERP implementation. International Journal of Operations & Production Management, 37(10), 1327-1347.
Lorenz, R., Benninghaus, C., Friedli, T., & Netland, T. H. (2020). Digitization of manufacturing: the role of external search. International Journal of Operations & Production Management, 40(7/8), 1129-1152.
Mikulcic, H., Baleta, J., Wang, X., Duic, N., & Dewil, R. (2022). Sustainable development in period of climate crisis. Journal of Environmental Management, 303, 114271.
Muhammed, S., & Zaim, H. (2020). Peer knowledge sharing and organizational performance: the role of leadership support and knowledge management success. Journal of Knowledge Management, 24(10), 2455-2489.
Nyangchak, N. (2022). Emerging green industry toward net-zero economy: A systematic review. Journal of Cleaner Production, 378.
Nilsson, W. (2015). Positive Institutional Work: Exploring Institutional Work Through the Lens of Positive Organizational Scholarship. Academy of Management Review, 40(3), 370-398.
Nonaka, Ikujiro, 1991. The knowledge-creating company. Harv. Bus. Rev
(November–December).
Nguyen, M.A.T., Lei, H., Vu, K.D. and Le, P.B. (2019), “The role of cognitive proximity on supply chain collaboration for radical and incremental innovation: a study of a transition economy”, Journal of Business&IndustrialMarketing, Vol. 34 No. 3, pp. 591-604.
O’Neill, D.W., Fanning, A.L., Lamb, W.F., & Steinberger, J.K. (2018). A good life for all within planetary boundaries. Nature Sustainability, 1 (2), 88–95.
Peredo, A. M., Haugh, H. M., & McLean, M. (2018). Common property: Uncommon forms of prosocial organizing. Journal of Business Venturing, 33(5), 591-602.
Pereira, V., & Mohiya, M. (2021). Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding. Journal of Business Research, 129, 368-381.
Perry-Smith, J. E. (2006). Social Yet Creative: The role of social relationships in facilitating individual creativity. Academy of Management Journal, 49(1), 85–101.
Puranam, P., Alexy, O., & Reitzig, M. (2014). What's “New” About New Forms of Organizing? Academy of Management Review, 39(2), 162-180.
Seddon, N., Smith, A., Smith, P., Key, I., Chausson, A., Girardin, C., House, J., Srivastava, S., & Turner, B. (2021). Getting the message right on nature-based solutions to climate change. Glob Chang Biol, 27(8), 1518-1546.
Sharma, M., Kamble, S., Mani, V., Sehrawat, R., Belhadi, A., Sharma, V., 2021. Industry 4.0 adoption for sustainability in multi-tier manufacturing supply chain in emerging economies. Journal of Cleaner Production. 281, 125013.
Spekman, R., & Davis, E. W. (2016). The extended enterprise: a decade later. International Journal of Physical Distribution & Logistics Management, 46(1), 43-61.
Suh, T., Jung, J. C., Zank, G. M., & Arend, R. J. (2019). Twofold relationship dynamics of supplier’s knowledge sharing. Journal of Business & Industrial Marketing, 34(4), 862-874.
Vanpoucke, E., Vereecke, A., & Muylle, S. (2017). Leveraging the impact of supply chain integration through information technology. International Journal of Operations & Production Management, 37(4), 510-530.
Wang, C., & Hu, Q. (2020). Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance. Technovation, 94, 102010.
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131.
Wang, Z., Wang, N., & Liang, H. (2014). Knowledge sharing, intellectual capital and firm performance. Management Decision, 52(2), 230-258.
Weber, C., Haugh, H., Göbel, M., & Leonardy, H. (2021). Pathways to Lasting Cross-Sector Social Collaboration: A Configurational Study. Journal of Business Ethics, 177(3), 613-639.
Wimbadi, R. W., & Djalante, R. (2020). From decarbonization to low carbon development and transition: A systematic literature review of the conceptualization of moving toward net-zero carbon dioxide emission (1995–2019). Journal of Cleaner Production, 256.
Yin, Y., Stecke, K. E., & Li, D. (2017). The evolution of production systems from Industry 2.0 through Industry 4.0. International Journal of Production Research, 56(1-2), 848-861.
Zangiacomi, A., Pessot, E., Fornasiero, R., Bertetti, M., & Sacco, M. (2019). Moving towards digitalization: a multiple case study in manufacturing. Production Planning & Control, 31(2-3), 143-157.
Zhang, J., Jiang, H., Wu, R. and Li, J. (2018), “Reconciling the dilemma of knowledge sharing: a network pluralism framework of firms’ R&D alliance network and innovation performance”, Journal of Management, Vol. 45 No. 7, pp. 2635-2665.