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研究生: 黃靖容
Ching-Jung Huang
論文名稱: 探討個人化廣告策略與隱私問題對廣告效果之差異及影響
Discussing the differences and impacts of personalized advertising strategies and privacy issues on advertising effectiveness.
指導教授: 欒斌
Pin Luarn
口試委員: 陳正綱
Cheng-Kang Chen
林鴻文
Hong-Wen Lin
欒斌
Pin Luarn
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 67
中文關鍵詞: 數位廣告個人化廣告同步廣告在線行為廣告隱私問題產品類別廣告效果
外文關鍵詞: digital advertising, personalized advertising, synchronized advertising, online behavioral advertising, privacy concerns, product category, advertising effectiveness
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  • 全球數位廣告支出逐年增長,許多企業皆投入相當大的預算於廣告投放上。而現今企業及廣告商皆會透過第三方Cookie來搜集用戶行為及興趣來進行精準投放,此種廣告投放方式即為在線行為廣告,然而此行為也引發消費者對個人隱私外洩的隱憂,使得第三方Cookie被迫退出廣告市場。另外,現今網路用戶媒體使用行為逐漸產生變化,多數使用者會同時使用兩種以上的媒體來進行多任務處理。因此,基於該行為及為因應Cookie退場,同步廣告此種新型態的廣告投放方式逐漸興起。而過去研究鮮少針對同步廣告及在線行為廣告兩種廣告策略進行廣告效果之比較,並將隱私問題及產品類別加入討論,因此本研究將此作為研究缺口,並進行深入之探討。

    本研究藉由網路問卷調查來探討新型態跨媒體應用的同步廣告及透過追蹤用戶數據來推播廣告的在線行為廣告,此兩種不同類型的個人化廣告策略對於廣告效果的影響及差異,並進一步探討隱私問題是否對此兩種廣告策略產生中介效果,以及產品類別是否會調節兩種個人化廣告與廣告效果間的關係。

    研究結果顯示,同步廣告及在線行為廣告對廣告效果具有顯著的差異。然而,隱私問題對於此兩種個人化廣告策略來說,並不會影響其對廣告效果的表現;再者,產品類別對該兩種廣告策略及廣告效果間並不存在調節效果。因此,針對以上結果,本研究為學者和廣告商提供更深層次的建議,以協助他們於未來的研究及行銷規劃中帶來更佳的表現。


    Global digital advertising spending has been increasing year by year, with many companies allocating a considerable budget to advertising. Nowadays, businesses and advertisers collect user behavior and interests through third-party cookies for precise targeting, a strategy known as behavioral advertising. However, this behavior also raises concerns about personal privacy, leading to the withdrawal of third-party cookies from the advertising market. Additionally, with the increasing trend of internet users using multiple media simultaneously, synchronous advertising, a new type of advertising, is gradually emerging as a response to the withdrawal of cookies.

    Past studies have rarely compared the advertising effectiveness of synced advertising and behavioral advertising strategies, nor have they discussed privacy issues or product categories. Therefore, this study aimed to investigate this research gap in-depth through an online survey to compare the effects and differences of synced advertising and behavioral advertising strategies on advertising effectiveness, and to explore whether privacy concerns mediate the effects of these two advertising strategies and whether product categories moderate the relationship between personalized advertising and advertising effectiveness.

    The results showed that there were significant differences in advertising effectiveness between synced advertising and behavioral advertising. However, privacy concerns did not affect the performance of these two personalized advertising strategies on advertising effectiveness, and product categories did not moderate the relationship between these two advertising strategies and advertising effectiveness. Therefore, this study provides deeper insights and recommendations for scholars and advertisers to improve their performance in future research and marketing planning.

    摘要 IV 致謝 VI 目錄 VII 圖目錄 IX 表目錄 X 第一章 緒論 1 第一節、研究背景 1 第二節、研究動機 3 第三節、研究目的及重要性 4 第二章 文獻探討 5 第一節 個人化廣告策略 5 一、同步廣告 6 二、在線行為廣告 7 第二節 產品類別 8 一、搜尋品/體驗品之定義 8 二、搜尋品/體驗品於多媒體之運用 9 第三節 廣告效果及測量 10 一、廣告態度 10 二、品牌態度 11 第四節 隱私問題 13 第三章 研究方法 16 第一節 研究假設 16 第二節 研究架構 17 第三節 操作型定義 18 第四節 研究設計 19 一、問卷設計 19 二、前測實施 23 三、正式實驗 25 四、資料分析方法 27 第四章 研究分析結果 29 第一節 樣本輪廓 29 第二節 信度分析檢測 31 第三節 操弄檢定 32 一、產品類別操弄檢定 32 二、個人化廣告策略操弄檢定 33 第四節 假設驗證 35 一、個人化廣告策略對廣告效果之影響 35 二、產品類別對個人化廣告策略與廣告效果間之影響 36 三、隱私問題對個人化廣告策略與廣告效果之中介效果 37 四、產品類別調節式中介效果 39 第五章 研究結論及建議 40 第一節、研究結論 40 一、個人化廣告策略對廣告效果之影響 40 二、產品類別對廣告效果之調節效果 41 三、隱私問題對廣告效果之中介效果 42 第二節、研究貢獻 43 一、學術貢獻 43 二、實務意涵 44 第三節、研究限制及建議 45 一、研究實驗設計方面 46 二、研究變數方面 46 三、研究樣本方面 46 第六章 參考文獻 48 中文文獻 48 英文文獻 49 附錄一:問卷 62

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