簡易檢索 / 詳目顯示

研究生: 吳孟軒
MENG-HSUAN WU
論文名稱: B2C網路購物公司的未來式-以Sunday線上購物為例
The Future of B2C Internet Online Shopping Firms-A Case of Sunday Online Shopping
指導教授: 歐陽超
Chao Ou-Yang
口試委員: 郭人介
Ren-Jieh Kuo
王孔政
Kung-Jeng Wang
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 66
中文關鍵詞: 電子商務價值鏈供應鏈物流策略規劃組織管理
外文關鍵詞: eCommerce Value chain, Supply chain management, Logistics strategic, Organizational Management
相關次數: 點閱:272下載:13
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 電子商務在全球已經成為了新一代的顯學,其中市場發展的最快的莫屬線上網路購物市場,在台灣,在2000~2004年為網路購物市場萌芽期,由於整體物流與金流尚不完備,Sunday公司設立初期以買斷庫存的方式經營,在靈活的選品策略與嚴控庫存下,獲得不錯的成績,隨著2004年起台灣整體金物流體系逐漸成熟,在市場的爆發式成長下,訂單量也隨之大增,但同時也逐漸無法負擔龐大的庫存與營運成本。
    本個案包含討論消費者在消費時對於網購平台選擇上可能考量的因素與為起點討論價值鏈,並藉由簡介商品買斷,供應商「四直」,倉儲自建與第三方物流的模式,瞭解供應鏈管理相關管理知識,同時觀察如何在公司爆發性成長時期,透過設立策略性流程規劃組織,讓功能性組織的變革抗拒與阻力降到最低與保持組織敏捷度來配合外部需要,最後讓讀者思考公司在如何進行物流策略應考量的因子,與在產業價值鏈上的定位,此外亦請讀者針對網路購物與實體零售業之未來做思考,協助描繪網路公司未來的走向。
    在本個案中相關管理理論為電子商務價值鏈、供應鏈、物流策略規劃與組織管理。


    E-commerce has become a prominent subject in the global economy. Internet online shopping is one of the applications that has received a lot of attention and market growth. 2000 to 2004 was the startup period of online shopping in Taiwan. Due to the immature system of logistic and cash flow integration for online transaction, Sunday ran it business by stocking inventory and direct buyout in its early stage of business operation. Sunday made a remarkable performance through its strategic product selection and inventory monitoring system. As the logistic and cash flow integration matured in 2004, the market had a booming growth.At the same time of increasing in sales orders, the issues of inventory and operating cost management were also taking place. Sunday launched its new marketing strategy by implementing the “Four Verticals” in 2005 with the intention to pass the cost of delivery and shipment processing tasks to the suppliers. It has been a great success working with solid and reputable suppliers. The monthly revenue reached 500 millions NT Dollars during this period of time.

    This case study includes the discussion of consumer buying criteria when it comes to choosing an e-commerce platform and in depth discussion of value chain. Through the introduction of product buyout, Four kinds of supplier delivery, physical inventory, and 3rd party logistic strategy, the concept of supply chain management and related knowledge in business administration will be studied and analyzed. When business is experiencing growth, how to monitor and establish strategic workflow organization, and make functional organization capable of handling changes and resistance.When it comes to externality, how to coordinate and maintain business integrity to meet the demands. At last, what are the critical factors when implementing logistic strategy for a business and its value chain positioning in the industry. What is left for the readers to think about is the future of e-commerce and physical storefront retailers. How can strength of each business model be applied to create a blueprint for Internet company.

    In this case study, the management theories are based on e-commerce value chain, supply chain, logistic strategic planning, and organization management.

    摘要 i ABSTRACT ii 誌謝 iii 目錄 iv 圖目錄 v 表目錄 vi 1 序曲 1 2 網路購物產業與個案公司 2 3 成長 4 3.1 買斷商品的開始 5 3.2 推動四直與供應商管理系統 5 3.3 組織的調整與創新 8 4 消失的客戶 13 4.1 高速成長的代價 13 4.2 第三方物流 15 5 十字路口 16 5.1 自營倉儲的可能 16 5.2 雲端倉儲與三方物流的火花 18 5.3 迎向未來 19 5.4 問題討論 19 6 個案討論 20 6.1 個案總覽 20 6.2 教學目標與適用課程 21 6.3 教學總覽 22 6.4 個案分析 23 6.5 教學建議 50 6.6 板書規劃 51 6.7 後記 54

    [1]. 王翎摑, B2C電子商務網站成功之預測模式,2006
    [2]. 盧希鵬,電子商務-長尾效應下的經營模式與電子化策略,2009
    [3]. 溫金豐, 組織理論與管理(Organization Theory and Management ),學貫行銷股份有限公司,2007
    [4]. 黃博威,台灣電子商務公司經營模式分析 ,國立中山大學企業管理學系研究所,2012
    [5]. 經濟部商業司,物流經營管理實務,1996.
    [6]. 日本野村綜合研究所,「有關SCM 改革問卷調查」,1999
    [7]. 創世際市場研究顧問, Sep, 2012)
    [8]. Michael E. Porter, 1985. Competitive Advantage:Creating and Sustaining Superior Performance.
    [9]. Michael E. Porter, 1980. Competitive strategy. NewYork:Free Press.
    [10]. Thomas D. J. and P. M. Griffin (1996), ”Coordinated Supply Chain Management﹐”European Journal of Operation Research﹐ Vol. 91,No. 1﹐pp. 1-15.
    [11]. Richard Daft,2004. Organization Theory and Design,8th Edition. Thomson,Ohio:South-Western. p. 113.
    [12]. Donald J. BowerSox , David J. Closs, M. Bixby Cooper供應鏈與物流管理,郭人介編譯,麥格羅出版集團
    [13]. Michael A.Hitt,R. Duane Ireland,and Robert E.Hoskisson,1999. Strategic Management.p.139.
    [14]. Ostroff/Smith 模型 ( Thomas A.Stewart,”The Search for the Organization of Tomorrow, ”Fortune,May 18,1992,p96.
    [15]. Anonymous,”Out-of-Stocks Prove Costly.”Frozen Food Age,March 1996,p.4
    [16]. Rayport & Jaworski,2001; laudon & Traver,2002; 簡吟書,2004
    [17]. 黃琬穎,網路產業經營模式與價值創造的關係— 以Google 與 Yahoo! 為例,國立中央大學財務金融學系,2009
    [18]. 鐘聖雄, http://www.digitimes.com.tw, 2008
    [19]. 陳怡臻,百貨公司供應鏈管理模式之績效評估-以新光三越百貨為例, 國立高雄海洋科技大學運籌管理系, 2007
    [20]. 龔高輝,運用供應鏈管理系統機制提升國內代工型態資訊產業競爭優勢之研究,國立中山大學資訊管理研究所, 2002

    相關資料網站來源
    [21]. 維基百科, zh.wikipedia.org
    [22]. 動腦新聞, www.brain.com.tw
    [23]. 享問, http://www.ixiangwen.com
    [24]. MBA智库百科 http://wiki.mbalib.com
    [25]. Yahoo!奇摩知識+ http://tw.knowledge.yahoo.com
    [26]. 新華網 : http://big5.xinhuanet.com

    QR CODE