在CMMI ML4高成熟度流程領域的實施過程中，量化管理決定了CMMI ML4高成熟度流程領域是否導入成功的重要基礎。然而組織業務流程e化的不足或是複雜的資訊系統環境，往往會導致度量與分析及量化管理流程無法落實進而失去可信度。因此如何讓量化管理流程可以從實際支援專案管理活動的資訊系統及活動中取得足夠且有效的資料，並保持一個可高度整合又具有彈性的度量與分析及量化管理流程的e化平台及環境即為很重要的課題。
在本研究中，我們針對組織導入CMMI度量與分析及量化管理流程時所會遇到的問題提出了因應方法，並利用SOA的技術建立了一個量化管理服務平台，以充份整合「CMMI度量與分析及量化管理流程領域」與「組織現行資訊系統」，也同時與這些資訊系統保持鬆散耦合。量化管理服務平台提供了組織執行度量與分析及量化管理流程所需的組織績效及相關屬性設定，以及單一的服務介面與各資訊系統整合，最後更將資料以多維度的方式呈現，以供統計分析使用。
透過量化管理服務平台的功能，可以確實地執行度量與分析及量化管理流程並提高流程的靈活性，以及與組織現行資訊系統的高度整合，進而降低組織導入度量與分析及量化管理流程所需的成本。透過此一服務平台的建構與應用，期盼可以作為在建立度量與分析及量化管理服務平台的參考，也希望透過本研究所建構的導入SOA流程能提供後續針對SOA的研究有更完善與結構化的思維。

In the CMMI ML4 high maturity process areas, a quantitatively managed process is a key to the success of achieving CMMI ML4 high maturity level. In an organization with complex information systems, it is difficult to integrate numerous data and from the existing information systems and the quality of data and the derived analysis results are also questionable. Therefore, it is an important issue that how to design and implement a Quantitative Management Service Platform(QMS) that is able to get effective data from the operation procedures and the supporting information systems, while keeping the QMS highly integrated and flexible.
This thesis provides solutions for organizations to conduct CMMI measurement and analysis and quantitatively managed process areas. The solutions use SOA to implement a QMS by integrating “CMMI measurement and analysis and quantitatively managed process areas” and “organizational existing information systems”. The established QMS is loosely couple with existing information systems. The benefits of applying SOA to develop QMS include a flexibly and highly integrated platform with existing information systems and thus can reduce the cost of deploying CMMI ML4 high maturity process areas. It is our hope that using the SOA quantitative service platform can significantly ensure the success and make it more efficient and effective when those organizations want to improve their CMMI maturity level to a quantitatively managed one.

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