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| 研究生： |
吳承諾 Novreza Utama Putra |
|---|---|
| 論文名稱： |
應用品質機能展開(QFD)和失效模式與影響分析(FMEA)於 ISO/IEC 17025中的外包商評選 Applying quality function deployment (QFD) and failure mode and effect analysis (FMEA) to subcontractor selection in ISO/IEC 17025 standard |
| 指導教授： |
王福琨
Fu-Kwun Wang |
| 口試委員: |
羅士哲
Shih-Che Lo Darcy Darcy Andi Cakravastia Arisaputra Raja Andi Cakravastia Arisaputra Raja |
| 學位類別： |
碩士 Master |
| 系所名稱： |
管理學院 - 工業管理系 Department of Industrial Management |
| 論文出版年： | 2017 |
| 畢業學年度： | 105 |
| 語文別： | 英文 |
| 論文頁數： | 58 |
| 中文關鍵詞： | ISO/IEC 17025 、Quality function deployment (QFD) 、Failure mode and effect analysis (FMEA) 、Readiness of equipment and manpower (RoEM) 、Risk priority number (RPN) |
| 外文關鍵詞： | ISO/IEC 17025, Quality function deployment (QFD), Failure mode and effect analysis (FMEA), Readiness of equipment and manpower (RoEM), Risk priority number (RPN) |
| 相關次數： | 點閱：616 下載：18 |
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在ISO/IEC17025的第4.5條中，概述了確保分包商有能力能夠完成任何可能影響結果質量的測試，所需滿足的要求。評估分包商的能力通常是通過評估參與生產活動的設備和人力的準備來進行的。通過考慮實驗室的設備和人力的準備，來對實驗室進行評估。然而，其他顯著影響實驗室性能的因素是分析實驗室中每一個生產過程中可能發生失效的風險，從接收樣品的過程到報告給客戶的測試結果。在本研究中，我們採用ISO/IEC17025標準中的品質機能展開（QFD）和失效模式與影響分析（FMEA）方法。我們提出的方法提供了設備和人力的準備評
分（RoEM）和實驗室在選擇包商過程的風險優先數（RPN）。
In clause 4.5 of ISO/IEC 17025, it outlines the requirements that will be met to ensure the competence of the subcontractor to complete any required test(s) that may impact the quality of results. To evaluate subcontractor competence is usually conducted by assessing the readiness of equipment and manpower involved in production activities. The process of assessing the laboratory by considering the readiness of equipment and manpower of laboratory has been done. However, other factors that significantly affect laboratory performance are to analyze the risk of failure that may occur in every production process in the laboratory, from the process of receiving samples to reports test results sent to the customer. In this study, we apply the quality function deployment (QFD) and failure mode and effect analysis (FMEA) methods for subcontractor selection in ISO/IEC 17025 standard. Our proposed method provides the score of a readiness of equipment and manpower (RoEM) and the risk priority number (RPN) of laboratory for selecting laboratory subcontractor process.
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