Basic Search / Detailed Display

Author: 朱婉卿
Lydia Chu
Thesis Title: 飲爆商機中國貢茶管理價值的實現
Disruptive innovation for Drinking Market - a case study of China Gong Cha
Advisor: 欒斌
Pin Luarn
Committee: 陳正綱
Cheng-Kang Chen
葉穎蓉
Ying-Jung Yeh
Degree: 碩士
Master
Department: 管理學院 - 管理研究所
Graduate Institute of Management
Thesis Publication Year: 2019
Graduation Academic Year: 107
Language: 中文
Pages: 63
Keywords (in Chinese): 創業管理手搖茶全球策略區位經濟在地化管理進入模式
Keywords (in other languages): Entrepreneurship management, Bubble Tea, Global Strategy, Location Economies, Localization, Entry mode
Reference times: Clicks: 538Downloads: 0
Share:
School Collection Retrieve National Library Collection Retrieve Error Report
  • 2016年6月,臺灣知名飲料連鎖店貢茶在南韓的子公司韓國貢茶公司(GongCha Korea)和母公司簽署意向書,將以1,000億韓元(新台幣28.1億元)收購母公司。臺灣默默無名的貢茶品牌,居然在海外發展出中國750家店及韓國370家店,甚至演出罕見的逆向收購戲碼。
    本個案為創業與危機管理的展現,個案描述現今中國貢茶品牌及臺灣統茂旅館集團施總裁,於2010年發覺本土旅館集團成長瓶頸,及臺灣內需市場戰國群雄的亂局後,開始尋易(異)地崛起的機會,2011年決定西進大陸發展,並投入手搖茶飲市場,要克服跨產業的困難、兩岸市場的差異、大陸市場的競爭、各種資源的整合,還要承擔不斷燒掉的資本。歷經一年的內部調整及外部研究觀察,並將長年的旅館管理經驗引進新事業中,施總裁萬事俱備並開始執行展店策略,在2012迅速成長至100家店。
    2013年,展店間數達到150間,看似順利的狀況,但結果與施總裁心中預期尚有落差,令施總裁心中危機感萌生,重新盤點企業資源,並開始進行品牌文化導入及市場區隔,要兼顧品質、市場接受度及展店速度,施總裁是如何做到的?
    2016年,中國貢茶總共開出750家店!此時,因為技術外流及品牌模仿,山寨貢茶已高達2,500家,施總裁面對後有追兵似的競爭激烈的手搖茶飲市場,及後有猛虎般的山寨品牌威脅,他如何突破重圍???
    施總裁只說:「雖小道,必有可觀者焉,致遠恐泥,是以君子不為也。」


    In June 2016, GongCha Korea, a subsidiary of the well-known bubble tea in Taiwan, have signed a letter of intent to acquire the parent company for KRW 100 billion (NT $ 2.81 billion). A Taiwan’s non-famous bubble tea brand, actually in the overseas development of 750 stores in China and South Korea 370 stores, or even a rare show reverse acquisition.
    This case is to show the Entrepreneurship & Crisis management. It described Dr. Shih tried to dig out the success opportunity in other place after found out the local hotel group growth bottleneck and the chaos market in 2010. He decided to enter to China for bubble tea business. At the same time, he needs to overcome the difficulties of industries crossing, cross-strait market differences, the China market competition, all the resources integration, but also bear the burn capital. After one year of internal adjustment and external research and observation, and years of experience in hotel management into the new business, Shih President and everything is ready to implement store strategy in 2012, the rapid growth of 100 stores.。
    In 2013, the number of stores reached 150, the situation seems to be smooth, but there was still be gap from what Dr. Shih expected. Meanwhile, Dr. Shih felt business crisis, so he reviewed the enterprise resources, and began to introduce the brand culture and market segmentation. How did Dr. Shih do to take into account the quality, market acceptance and expansion of shop?
    In 2016, the number of shops reached to 750. Meanwhile, since the technology outflow and brand imitation, the number of cottage shop has been as high as 2,000, what will Dr. Shih do to break through the encirclement when faced to the highly competitive drinking market and the more and more cottage shops?
    Dr. Shih only said: Even in inferior studies and employments there is something worth being looked at; but if it be attempted to carry them out to what is remote, there is a danger of their proving inapplicable. Therefore, the superior man does not practice them."

    目錄 摘要 I ABSTRACT IV 謝誌 VI 目錄 VII 圖目錄 IX 表目錄 XI 1 個案本文 1 1.1 中國貢茶 2 1.2 西進挑戰 4 1.2.1 綜合茶飲市場 4 1.2.2 奶茶市場 5 1.2.3 奶茶加盟成本(以貢茶為例,幣別:人民幣) 6 1.2.4 奶茶加盟品牌(抽樣數:67) 8 1.3 萌芽期之破繭而出:由4間到150間 11 1.3.1 成長瓶頸 12 1.3.2 西進抉擇 12 1.3.3 幸福方程式 14 1.3.4 水到渠成 16 1.4 成長期之枝繁葉茂:由150間到500間 21 1.4.1 加盟紅海 22 1.4.2 管理新思維 23 1.4.3 破壞式創新 23 1.5 成熟期之潛圖問鼎:競爭對手虎視眈眈 26 1.6 個案重要事蹟時間軸 27 2 教學指引 28 2.1 個案總覽 28 2.2 教學目標與適用課程 29 2.2.1 教學目標 30 2.2.2 適用課程 30 2.3 學員課前準備 31 2.4 學員問題討論 31 2.5 個案分析 32 2.6 管理議題與參考答案 32 2.7 教學建議 46 2.8 板書規劃 47 3 參考文獻 49 圖目錄 圖1:四雲奶蓋貢茶 註冊商標 3 圖2:重要品牌進駐時間 6 圖3:奶蓋貢茶歷史脈絡 15 圖4:幸福夥伴方程式 16 圖5:品質的堅持 17 圖6:供應鏈品質 18 圖7:生產鏈品質 18 圖8:服務鏈品質 19 圖9:門市效果 19 圖10:歷年店家數 20 圖11:中國展店佈局 20 圖12:歷年員工人數 21 圖13:產品創新研發 24 圖14:享樂適應 25 圖15:山寨仿冒品 26 圖16:個案重要事蹟時間軸 27 圖17:中國貢茶四階段 29 圖18:總體環境的角色 33 圖19:兩種基本競爭優勢 34 圖20:三種基本競爭策略 34 圖21:三個成長層次的定義 36 圖22:七度自由空間 38 圖23:成本與當地回應壓力象限圖 40 表目錄 表1:貢茶加盟政策 6 表2:貢茶加盟費 7 表3:貢茶利潤分析 7 表4:貢茶加盟品牌抽樣分析 8 表5:各種市場競爭特徵比較 10 表6:教學目標 30 表7:適用課程 30 表8:Porter三種基本策略的特徵 35 表9:進入模式的優缺點 41 表10:課程時間配置規劃 46

    英文文獻
    Aaker, D. A. (1989). Managing assets and skills:The key to a sustainable competitive advantage, California Management Review, Winter, 99-106.
    Aaker, D. A.(1988). Strategic market management. New York: John Wiley & Sons.
    Alon, Ilan and Ke Bianb (2005). “Real estate franchising: The case of Coldwell Banker expansion into China,” Business Horizons, 48 (3).223-231.
    Archibald, Robert B., Clyde A. Haulman, and Carlisle E. Moody, Jr., (1983). Quality, Price, Advertising, and Published Quality Ratings. The Journal of Consumer Research, Vol. 9, No. 4, Mar., pp. 347-356
    Bamberger, I.(1989). Developing competitive advantage in small and medium-size firms. Long Range Planning, 22(5),82.
    Baron, Reuben M. and David A. Kenny, (1986). The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Social Psychology, Vol. 51, No. 6, pp. 1173-1182
    Blackwell, R. D., P. W. Miniard, and J. F. Engel, (2006). Consumer Behavior, 10th ed,
    Churchill, G.A., Jr.(2001). Basic marketing research. Orlando: Harcourt, 240-243.
    Daniel, D. R. (1961). Management information crisis. Harvard Business Review, 39(5)。111-121.
    Dodds, William B. and Kent B. Monroe, (1985). The Effect of Brand and Price Information on Subjective Product Evaluations. Advances in Consumer Research, Vol. 12, pp. 85-90
    Dodds, William B., Kent B. Monroe and Dhruv Grewal, (1991). Effects of Price, Brand, and Store Information on Buyers' Product Evaluations. Journal of Marketing Research, Vol. 28, No. 3, Aug., pp. 307-319
    Eggert, A., & Ulaga, W.(2002). Customer perceived value:A substitute for satisfaction in business markets. The Journal of Business & Industrial Marketing, 17.
    Glueck, W. F. & Jauck, L. R.,(1984). Business policy: Strategy formation and management action. New York: McGraw Hill.
    Hill, C. W. L. & Jones, G. R. (1998).Strategic management theory:A integrated approach. Boston:Houghton Mifflin, 7.
    Hofer, C. W. L. & Schendel, D. (1978). Strategy formulation: Analytical concepts, 75-76.
    Hornik, Jacob, Rinat Shaanah Satchi, Ludovica Cesareo and Alberto Pastore (2015). “Information dissemination via electronic word-of-mouth: good news travels fast, bad news travels faster!” Computers in Human Behavior, 45, 273-280.
    Jain, Megha, Shadab Khalil, Angelina Nhat-Hanh Le and Julian Ming-Sung Cheng (2012). “The glocalisation of channels of distribution: a case study,” Management Decision, 50 (3)。521-538.
    Kotler, P.(2000). Marketing Management:Analysis, Planning, Implementation, and Control, 11 th ed., Prentice Hall International, Inc.
    Kotler, P. & Keller, K. L. (2013). Marketing management. London: Prentice Hall.
    Lin, Ying-Ching and Chiu-chi Angela Chang (2012). “Double standard: the role of environmental consciousness in green product usage,” Journal of Marketing, 76 (September)。125-134.
    Richard E. and David P. Greene, (1996). Brands' quality levels, prices, and advertising outlays: empirical evidence on signals and information costs.
    Schiffman, L. G. & Kanuk, L. L.(2000). Consumer Behavior, Prentice Hall.
    Sweeney, J.C., & Soutar, G.N.(2001). Consumer perceived value:The development of a multiple item scale, Journal of Retailing, 77, 203-220
    Weick, Karl E. (1996). “Drop your tools: an allegory for organization studies,” Administrative Science Quarterly, 41 June, 301-313.
    Zeithaml, Valarie A.(1988). Consumer Perceptions of Price, Quality, and Value: A Means-Eng Model and Synthesis of Evidence , Journal of Marketing, Vol .52,No.3, pp.2-22.
    Zeithmal,V.A., Berry, L, L. And Parasuraman, A.(1996). The Behavioral Consequences of Service Quality, Journal of Marketing, Vol.60, pp.31-34.
    中文文獻
    大前研一(1987)。策略家的智慧。台北:長河
    王聖博(2004)。影響消費者購買決策因素之探討-以茶飲料消費者為例,成功大學 高階管理碩士在職專班碩士論文
    方至民(2000)。企業競爭優勢。台北:前程企管
    方世榮(2002)。行銷學原理。台北:東華
    中國大陸統計局(2016)。國民可支配所得統計。網址:http://www.stats.gov.cn/
    尤傳莉(譯)(2012)。獲利世代。台北:早安經文化
    台灣經濟部智慧財產局(2016)。茶類飲料定義。網址:https://www.tipo.gov.tw/
    何昆龍(2007)。茶飲市場連鎖式經營關鍵成功因素之探討。未出版碩士論文,國立成功大學,台南市
    李雨師與吳文傑(2012)。CoCo 都可茶飲-合縱連橫進入中國市場。管理評論,31(2),39-6
    吳思華(1998)。策略九說:策略思考的本質。台北:臉譜文化
    吳萬益(2000)。企業研究方法。台北:華泰
    林雨虹(2009)。中國大陸茶飲料及果汁飲品之市場行銷策略研究。未出版碩士論文,淡江大學,台北市
    洪世章、蔡碧鳳(2006)。企業興業與成長:比較個案研究,中山管理評論,十四卷第一期,頁 79-117
    財團法人商業發展研究院(2014)。2014 餐飲業經營模式個案彙編。台北市:經濟部商業司
    徐金龍(2010)。探討茶葉行銷策略影響中國大陸消費者購買意願之研究-以阿里山茶葉為例,南華大學企業管理系管理科學研究論文
    陳宗勝(2011)。連鎖茶飲之關鍵成功因素之研究。未出版碩士論文,國立成功大學,台南市
    陳武節(2012)。臺灣茶飲業在大陸連鎖加盟市場競爭策略之研究—以CoCo都可茶飲為例
    許維哲(2009)。整店的行銷活動與顧客知覺價值對購買意願之實證研究-以台灣家樂福量販店為例,經營管理論叢Vol.5,No.2,2009
    黃恆獎、王仕茹與李文瑞(2011)。管理學概論。台北:華泰
    黃彥棋(2015)。臺灣連鎖茶飲在中國大陸的發展策略之研究 ─以A公司為例
    游元宏(2012)。台商在中國進行連鎖茶飲創業規劃
    潘淑滿(2003)。質性研究:理論與應用。台北:心理
    樂軍(2004)。統一茶飲料市場營銷策略研究,西南交通大學工商管理碩士論文

    無法下載圖示 Full text public date 2024/07/18 (Intranet public)
    Full text public date 2029/07/18 (Internet public)
    Full text public date 2029/07/18 (National library)
    QR CODE