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研究生: 葉青潭
Ching-tan Yeh
論文名稱: 應用六標準差設計於無線通訊局端設備的產品開發
Applying Design for Six Sigma to Product Development for Central Office Equipment
指導教授: 王福琨
Fu-kwun Wang
口試委員: 郭伯勳
Po-hsun Kuo
陳欽雨
Chin-yeu Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 82
中文關鍵詞: 六標準差六標準差設計DMADV品質失敗成本
外文關鍵詞: Six Sigma, Design for Six Sigma, DMADV, Failure cost of quality.
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  • 本研究以目前產業界熱門的六標準差設計(Design for Six Sigma; DFSS)為題,探討六標差設計的基礎概念及其推行架構,並輔以個案討論,希望從中了解企業在導入六標準差設計後,對於產品設計品質的提昇與內外部失敗成本的預防,是否有其顯著效果,本研究結果並可對於即將投入或已逐步建置六標準差設計於新產品開發流程的企業提供適當的建議。
    首先,本研究將探討六標準差設計(DFSS)之基本概念與六標準差專案(Six Sigma)的差異以及企業在推行六標準差設計可以獲致的預期效益與成功要素。另外並將介紹六標準差設計各主要階段DMADV:定義(Define)、衡量(Measure)、分析(Analyze)、設計(Design)、驗證(Verify)之重要概念與手法,最後本研究將探討個案A公司在導入六標準差設計於無線通訊局端設備之產品開發流程實證討論。藉由本實證研究顯示,個案A公司在導入六標準差設計後,其所開發的無線通訊局端設備,除取得多項產品新專利外,其所設計開發之產品亦較未導入六標準差設計前,擁有較一致之品質水準與大幅降低相關品質失敗成本;而推行時的經驗,將有助於後續產業在導入六標準差設計時可做為參考。


    DFSS(Design for Six Sigma) is a powerful and most popular process improvement tool in the world. In this paper, we attempt to use DFSS as topic to introduce the basic concept of DFSS and discuss how it’s work in business field. Moreover, we will bring up a case study to identify if firms have obviously improvement in design quality or reduce the internal and external failure cost of quality through DFSS. Hope this paper can provide some of references to firms who are planning to introduce DFSS in near future.
    First, we will introduce the basic concept of DFSS and find the discrepancies between Six Sigma and DFSS(Design for Six Sigma), and then we will point out what are the benefits and key elements for leading a successful DFSS project. In addition, we will introduce the tools and methodologies of five major stages for DFSS, that is D(Define), M(Measure), A(Analyze), D(Design)and V(Verify). Finally, we will discuss the case which implement DFSS in their product development process of Centre Office Equipment(COE). From this case study, we could found that “A” company obtains the consistent quality level and reduce a lot of failure costs of quality by introducing DFSS. And some of patents were also discovered by this project. The conclusion shows that the methodologies for DFSS are enormous and it is suitable for many companies.

    目錄 摘要 Abstract 誌謝 目錄 圖目錄 表目錄 第一章 緒論 1.1 研究動機 1.2 研究目的 1.3 研究範圍與限制 1.4 研究方法與流程 第二章 文獻探討 2.1 六標準差設計之基本概論與發展沿革 2.2 六標準差設計(DFSS)與六標準差(Six Sigma)差異 2.3 推行六標準設計(DFSS)的效益 2.4 推行六標準設計(DFSS)的成功因素 第三章 方法論 3.1 六標準設計(DFSS)的核心流程(DMADV) 3.2 定義(Define)階段 3.3 衡量(Measure)階段 3.4 分析(Analyze)階段 3.5 設計(Design)階段 3.6 驗證(Verify)階段 第四章 案例分析與驗證 4.1 個案A公司背景介紹與現況說明 4.2 運用DFSS於無線通訊局端設備之產品開發案例 I. 定義階段 II. 衡量階段 III. 分析階段 IV. 設計階段 V. 驗證階段 4.3 個案成果與效益說明 第五章 結論與建議 5.1 結論 5.2 後續研究與建議 參考文獻

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