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研究生: 余爾凡
Irfan - Ramdhani
論文名稱: Motives of Twitter Users to Retweet
Motives of Twitter Users to Retweet
指導教授: 林孟彥
Tom M. Y. Lin
口試委員: 蔡瑤昇
Tsai, Y. S
張琬喻
Woan-Yuh Jang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 55
中文關鍵詞: TwitterRetweetMotivesWord of Mouth (WOM)
外文關鍵詞: Twitter, Retweet, Motives, Word of Mouth (WOM)
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  • ABSTRACT
    Twitter have rapidly become a significant means by which people communicate with the world and each other in near realtime. The potential value of Twitter as a marketing tool is increasingly being recognized. Twitter has also been described as dramatically amplifying the effects of word-of-mouth feedback among consumers. One interesting emergent behavior in Twitter is the practice of retweeting. Retweeting is the essential process that makes word often travel fast and so far on Twitter and it is Twitter's form of world of mouth marketing. Retweeting has become a convention inside Twitter world and users retweet for diverse reasons. This research looks to get a better understanding of what makes Twitter users spread information through the use of retweeting. An online survey using sample of 118 Indonesian Twitter users was conducted. A factor analysis of this data identified seven motives: Self Enhancement, Social Interaction, Entertainment, Economic Incentive/Remuneration, Provide Information, Personal Benefits, and Appreciation. Regression used to analyze the result between motives factor and the actual retweet activity. Self Enhancement, Social Interaction, Personal Benefits, Entertainment, Appreciation were perceived as motivating factors. Specifically, Self Enhancement was found to have the most significant influence on retweeting behavior. Surprisingly, provide information motive was of little important as motivator. Whereas, economic motive had no effect on the retweet behavior.

    TABLE OF CONTENT ABSTRACT i ACKNOWLEDGEMENT ii TABLE OF CONTENT iii LIST OF TABLES iv LIST OF FIGURES iv Chapter 1 Introduction 1 1.1 Research Motivation and Background 1 1.2 Research Objectives 3 1.3 Research Procedure 4 Chapter 2 Literature Review 5 2.1 Twitter 5 2.1.1 What is Twitter? 5 2.1.2 Twitter’s Functionalities 6 2.2 Motives for Providing eWOM 10 2.3 Uses and Gratifications 12 Chapter 3 Research Methodology 16 3.1 Research Design 16 3.2 Questionnaire Design 16 3.3 Sampling Technique 17 3.4 Data Analysis Design 17 3.5 Motives Measurement 18 Chapter 4 Finding and Results 22 4.1 Demographics and Use 22 4.2 Motives Structure 25 4.3 Analysis of Motives to Retweet 28 Chapter 5 Conclusion and Suggestion 34 5.1 Conclusion 34 5.2 Suggestions 34 5.2.1 Managerial Implication 34 5.2.2 Limitations and Future Research Direction 37 References 38 Appendix 46

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