簡易檢索 / 詳目顯示

研究生: ANNIS PARAMITA DILLA
ANNIS - PARAMITA DILLA
論文名稱: 名人代言對印尼日常用品的購買行為影響
The influence of celebrity endorsement on purchasing behavior of Indonesian lifestyle local product
指導教授: 吳克振
Cou-Chen Wu
口試委員: 鄭仁偉
Jen-Wei Cheng
張順教
Shun-Chiao Chang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 48
中文關鍵詞: 購買行為名人代言源信誉生活方式品牌管理
外文關鍵詞: Celebrity Endorsement, Source Credibility, Purchasing Behaviour, Lifestyle, Brand Management
相關次數: 點閱:358下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 現在,很多人在不同的背景當明星。明星很容易被大家認知。他們常被公司行銷他們的產品,這個東西叫名人代言人。很多行銷者這個方式可以是個很好的方式來減少廣告費用因為比較有效率。也是因為現在的媒體可以增加名人代言人的認識。特別是

    現在,來自不同背景很多人成為明星代言人。由於名人受到公眾的特別認可,他們經常被公司利用資本化來宣傳他們的產品或服務。使用它在營銷領域,它被稱為名人代言人,有效的營銷工具之一,使用名人來支持品牌形象。很多營銷人員認為,名人代言人可能是一個解決方案,以取代超過十億美元的廣告開支。此外,這些天,很多媒體和名人都非常支持這種營銷策略。在印度尼西亞,具體來說,名人代言被認為是名人的有效的業務。從著名的名人到社交媒體的影響者,他們利用他們的流行度和社會力量在社交媒體上幫助公司推廣他們的產品。甚至,在印度尼西亞,幾乎68.4%的受訪者實際購買了一個產品,因為名人代言。大多數的消費者容易被流行名人使用的品牌和產品吸引,特別是在生活方式的產品(例如臉部和身體產品)。例如:印度尼西亞總統在他的會議上使用了Zara的夾克品牌。在接下來的日子裡,這些產品在印度尼西亞的ZARA商店售出。它表明知名的人或名人支持品牌形象的力量。名人代言提供巨大的有益回報,如果名人和品牌可以合作正確。因此,重要的是,公司要了解使用名人代言可以創造有效的營銷活動。因此,本研究希望研究名人代言對印尼本地品牌支持的可信性因素的影響。


    Nowadays, many successful individuals from diverse background are often elevated into a celebrity status. Since a celebrity has special recognition from the public, they are frequently capitalized by the firms to advertise their products or services. In the marketing field area, it is known as Celebrity Endorsement, one of an effective marketing tools which use celebrity to support brand imagery. A lot of marketers believe that celebrity endorsement could be a solution to replace more than a billion dollars in ads expenditure. Moreover, these days many media and the celebrities are very supportive on this marketing strategy. In Indonesia, specifically, celebrity endorsement has been seen as a promising business for celebrities. From the well-known celebrities to social media influencers, they are utilizing their popularity and their social power on the social media to help firms to endorse their product. Even more, almost 68.4% respondents in Indonesia actually purchased a product because of celebrity endorsement. Most of the consumer can be attracted to the brands and products which were used by popular celebrities, especially on lifestyle product (e.g. face and body product). For instance: President of Indonesia used a jacket brand from Zara in his meeting. In the following days, those products were sold out all over Zara’s store in Indonesia. It shows that how powerful a well-known people or celebrity in supporting brand imagery. Celebrity endorsement offers huge beneficial return if the celebrity and the brands can collaborate correctly. Thus, it is important for the firms to keep in mind to create successful marketing campaign using celebrity endorsement. Therefore, this study would like to examine the effect of source of credibility as a factor of celebrity endorsement on Indonesian local brands.

    ABSTRACT iii ACKNOWLEDGEMENT iv TABLE OF CONTENT v LIST OF TABLES vi LIST OF FIGURES vi CHAPTER 1 INTRODUCTION 1 CHAPTER 2 LITERATURE REVIEW 3 2.1. Celebrity Endorsement 3 2.2. Celebrity Credibility 6 2.3. Brand Credibility 8 2.4. Customer-based Brand Equity 9 2.4.1. Brand Awareness 10 2.4.2. Brand Loyalty 10 2.4.3. Perceived Quality 11 2.5. Consumer Lifestyle Segmentation 12 CHAPTER 3 RESEARCH FRAMEWORK & METHODOLOGY 15 3.1. Overview and Framework Design 15 3.2. Methodology 16 3.2.1. Preliminary Step: Focus Group Discussion 16 3.2.2. Pre-test 17 3.2.3. Stimuli and Procedure 17 CHAPTER 4 RESULTS AND DISCUSSIONS 21 4.1. Demographic Results 21 4.2. Reliability Analysis 24 4.3. Results & Analysis 24 CHAPTER 5 CONCLUSIONS & RECOMMENDATION 33 5.1. Conclusions and Managerial Implications 33 5.2. Limitation and Future Research Recommendation 35 APPENDIX 37 BIBLIOGRAPHY 39

    Ger, G. (1999). Localizing in the Global Village: Local Firms Competing in Global Markets. California Management Review, 41(4), 64–83.
    Erdem, T., Swait, J., & Valenzuela, A. (2006). Brands as Signals: A Cross-Country Validation Study. Journal of Marketing,, 70, 34–49.
    Wang, C. L., & Chen, Z. X. (2004). Consumer ethnocentrism and willingness to buy domestic products in a developing country setting testing moderating effects. Journal of Consumer Marketing, 21(6), 391-400.
    Spry, A., Pappu, R., & Cornwell, T. B. (2011). Celebrity endorsement, brand credibility and brand equity. European Journal of Marketing, 45(6), 882 - 909.
    Schickel, R. (1985). Intimate Strangers: The Culture of Celebrity. Garden City, New York: Doubleday.
    Choi, S. M., Lee, W.-N., & Kim, H.-J. (2013). LESSONS FROM THE RICH AND FAMOUS: A Cross- Cultural Comparison of Celebrity Endorsement in Advertising. Journal of Advertising, 34(2), 85–98.
    Erdogan, B. Z. (1999). Celebrity Endorsement: A Literature Review. Journal of Marketing Management , 15, 291-314.
    Ohanian, R. (1991). The impact of celebrity spokespersons' perceived image on consumers' intention to purchase. Journal of Advertising Research, 31(1), 46-54.
    Apejoye, A. (2013). Influence of Celebrity Endorsement of Advertisement on Students’ Purchase Intention. Mass Communication and Journalism, 3(3).
    M., J. R., Nirmal, B. K., & K., P. P. (2013). Exploring the Impact of Single Celebrity vs. Multiple Celebrity Endorsement on Consumer’s Brand Choice Behavior. International Journal of Marketing & Business Communication , 2(1).
    Till, B. D., Stanley, S. M., & Priluck, R. (2008). Classical Conditioning and Celebrity Endorsers: An Examination of Belongingness and Resistance to Extinction. Psychology & Marketing, 25(2), 179–196.
    ABC News. (2015). Retrieved from http://abcnews.go.com/Sports/story?id=100563
    McCracken, G. (1989). Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process. Journal of Consumer Research, 16(3), 310-321.
    Speck, P. S., Schumann, D. W., & Thompson, C. (1988). Celebrity Endorsements-Scripts, Schema and Roles: Theoretical Framework and Preliminary Tests. Advances in Consumer Research, 15, 69-76.
    Kinra, N. (2006). The effect of country‐of‐origin on foreign brand names in the Indian market. Journal of Marketing Practice: Applied Marketing Science merged into Marketing , 24(1), 15-30.
    Erdogan, B. Z., Baker, M., & Tagg, S. (2001, May). Selecting celebrity endorsers: The practitioner's perspective. Journal of Advertising Research, 41(3), 39-48.
    techno.id. (2016). Cari buzzer buat endorsement? Cobain deh Influlancer.com. Retrieved from http://www.techno.id/startup/cari-buzzer-buat-endorsement-cobain-deh-influlancercom-1603244.html
    Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1–14.
    Craig, S. C., & McCann, J. M. (1978). Assessing Communication Effects of Energy Conservation. Journal of Consumer Research, 82-88.
    Stafford, M. R., Spears, N. E., & Hsu, C. (2003). Celebrity Images in Magazine Advertisements: An Application of the Visual Rhetoric Model. Journal of Current Issues and Research in Advertising, 25(2), 13-20.
    Edzorna, D. W., & Elikem, O. C. (2013). Celebrity Endorsement and Consumer Buying Behaviour; Enhanching the Promotion Function of Marketing in the Central Business Area of Accra,Ghana. European Journal of Business and Management, 197-208.
    Yoo, B., & Donthu, N. (2001). Developing and validating a multidimensional consumer-based brand equity scale. Journal of Business Research, 52(1), 1-14.
    Ko, E., Taylor, C. R., Sung, H., Lee, J., Wagner, U., Navarro, D. M.-C., & Wang, F. (2012). Global marketing segmentation usefulness in the sportswear industry. Journal of Business Research, 65, 1565–1575.
    Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22.
    Zeithaml, V. A. (1988). Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52(3), 2-22.
    Aaker, D. A. (1991). Managing Brand Equity. Free Press.
    Friedman, H. H., & Friedman, L. (1979). Endorser effectiveness by product type. Journal of Advertising Research, 19(5), 63-71.
    Khatri, D. P. (2006). Celebrity Endorsement : A Strategic Promotion Perspective. Indian Media Studies Journal, 1(1).
    Bae, S., & Lee, T. (2011). Gender differences in consumers’ perception of online consumer reviews. Electron Commer Res, 11, 201–214.
    Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness and attractiveness. Journal of Advertising, 19(3), 39-52.
    Swann, W., Seroussi, A., & Giesler, R. (1992). Why people self verify. Journal of Personality and Social Psychology, 66(5), 857-869.
    Goldsmith, R., Lafferty, B., & Newell, S. (2000). The impact of Corporate Credibility and Celebrity Credibility on consumer reaction to Advertisements and Brands. Journal of Advertising, 29(3), 43-54.
    Eagly, A. H., Ashmore, R. D., Makhijani, M. G., & Longo, L. C. (1991). What is Beautiful is Good, But...: A Fall 2000 13 Meta-Analytic Review of Research on the Physical Attractiveness Stereotype. Psychological Bulletin, 109-128.
    Erdem, T., & Swait, J. (2004). Brand Credibility, Brand Consideration, and Choice. Journal of Consumer Research, 31, 191-198.
    Garland, R. (1991). The mid-point on a rating scale: Is it desirable? Mark. Bull, 2, 66-70.
    Tsang, K. K. (2012). The use of midpoint on Likert Scale:The implications for educational research. Hong kong Teach. Cent. J, 11, 121–130.
    Tepper School of Business, Carnegie Mellon University. (2010). Economic Value of Celebrity Endorsement: Tiger Woods' Impact on Sales of Nike Golf Balls. Carnegie Mellon University.
    Burkhalter, J. ́., Wood, N. T., & Tryce, S. A. (2014). Clear, conspicuous, and concise: Disclosures and Twitter word-of-mouth . Business Horizons, 57, 319-328.
    Agrawal, J., & Kamakura, W. A. (1995). The Economic Worth of Celebrity Endorsers: An Event Study Analysis. Journal of Marketing, 59(3), 56-62.
    Bergkvist, L., & Zhou, K. Q. (2016). Celebrity endorsements: A literature review and research agenda. International Journal of Advertising, 35(4), 642-663.
    Hovland, C., Janis, I., & Kelley, H. (1953). Communication and Persuasion. Audio-Visual Communication Review, 2(2).
    Kahle, L. R., & Homer, P. M. (1985). Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective. Journal of Consumer Research, 11(4), 954-961.
    Joseph, W. B. (1982). The Credibility of Physically Attractive Communicators: A Review. Journal of Advertising, 11(3), 15-24.
    Baker, M. J., & Churchill, G. A. (1977). The impact of physically attractive models on advertising evaluations. Journal of Marketing Research, 14(4), 538-555.
    McGinnes, E., & Ward, C. (1980). Better Liked Than Right: Trustworthiness and Expertise in Credibility. Personality and Social Psychology Bulletin, 6, 467-472.
    Langner, T., & Eisend, M. (2011). Effects of Celebrity Endorsers’ Attractiveness and Expertise on Brand Recall of Transformational and Informational Products. Advances in Advertising Research, 451-460.
    Akdeniz, B., Calantone, R. J., & Voorhees, C. M. (2013). Effectiveness of marketing cues on consumer perceptions of quality: The moderating roles of brand reputation and third-party information. Psychology & Marketing, 30(1), 76–89.
    Oliver, R. L. (1997). Satisfaction: A Behavioral Perspective on the Consumer. New York: McGraw-Hill.
    Shim, S., & Bickle, M. C. (1994). Benefit segments of the female apparel market: Psychographics, shopping orientations, and demographics. Clothing and Textiles Journal, 12(2), 1-12.
    Quinn, L., Hines, T., & Bennison, D. (2007). Making sense of market segmentation: a fashion retailing case. European Journal of Marketing, 41, 439 - 465.
    Weir, J. P. (2005). Quantifiying test-retest reliability using the intraclass correlation coefficient and SEM. Journal of Strength and Conditioning Research, 19(1), 231-240.

    無法下載圖示 全文公開日期 2022/01/11 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE