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研究生: 祝尚駿
Shang-chun Chu
論文名稱: 從動態能力觀點探討套裝軟體廠商發展路徑-以台灣睿智為例
Exploring the development path of Package Software Vendor based on Dynamic Capabilities Perspective-A case study of Strategy Companion Corporation
指導教授: 郭庭魁
Ting-Kuei Kuo
口試委員: 郭建志
none
林士平
none
何秀青
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 107
中文關鍵詞: 動態能力競爭優勢新創事業
外文關鍵詞: Dynamic Capabilities, Competitive advantages, New Ventures
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  • 在現今的社會,隨著時間的演進,科技的發展呈現一種快速變動以及高度不穩定的特性,這樣的產業結構及環境創造了機會卻也同時產生了競爭與威脅。科技產業在面臨到這樣不確定及變動的環境下,已不能如傳統產業般可尋找一套最佳營運模式,以追求規模經濟的方式便可在產業中立足。科技產業需要累積更多的核心能力,並根據環境的趨勢加以調整及改變。因此,如何在變動快速的環境中,更新自我本身的優勢,以配合環境的變動及需求,便成為應重視的議題。

    自策略管理理論發展以來,如何維持廠商的競爭優勢一直是各界相當關心的議題。Teece et al.(1997)提出的「動態能力」觀點,主張企業應建立、整合與重新配置其資源與能力,以回應環境快速變動。動態能力強調組織內部與組織外部變動的配置,及更明確的指認出組織競爭優勢的所在及其究竟如何形成。

    本研究採用個案研究法,以動態能力的三種能力(感知、獲取以及轉換能力)出發,結合其微觀基礎以及後續研究發現為架構,探究套裝軟體廠商如何在快速變遷的環境中創造競爭力、持續成長。在結論針對動態能力在新創事業發展過程中所扮演的角色、不同動態能力之間的相互關係提出看法,期望能為台灣的新創資訊軟體服務企業提供參考案例,協助其訂定發展策略。


    In today’s society, as time evolves, the development of technology is moving towards a rapidly changing and highly unstable nature. This kind of Industrial structure and environment creates not only opportunities but also competition and threats. When facing the environment mentioned above, firms in technology industry need to accumulate as many core competencies as possible and adjust themselves according to the changing trends in the environment. Therefore, how to increase and update one’s strength and advantages to cope with the rapidly changing market environment and demands becomes an important topic. Since the development of Strategy Management theories, the topic on how to maintain a firm's competitive advantage has been one of the most discussed topics. In year 1997, Teece proposed the Dynamic Capabilities perspective, he advocates that in order to respond to the rapid changing environment, firms should establish, integrate and reconfigure its resource base and capabilities.

    This paper adopts the case study method by using the three different dynamic capabilities; sensing, seizing and transforming as the framework to explore how a package software firm creates competencies and continue to grow in a rapidly changing environment. In conclusion, this paper highlights the role of dynamic capabilities during the development progress of a new venture and to provide a point of view on the relationship between the three different dynamic capabilities. This paper also aims to contribute an example for future new ventures in Taiwan’s software industry to assist them in setting up their initial business development strategy.

    摘要I ABSTRACTII 誌謝III 圖目錄VII 表目錄VIII 第壹章緒論1 第一節研究背景及動機1 第二節研究目的2 第貳章文獻回顧3 第一節動態能力的緣起及定義3 一、緣起3 二、定義3 第二節動態能力的要素6 一、流程(process)7 二、定位(position)7 三、路徑(path)8 第三節動態能力之架構及微觀基礎9 一、感知(Sensing)能力10 二、獲取(Seizing)能力12 三、重組(Reconfiguring)能力15 四、總結18 第四節感知、獲取以及轉換三種動態能力近期研究整理19 一、對能力詮釋的整理19 二、創造價值以及獲取價值的分類整理21 三、動態能力的獲利架構25 四、三種能力之間的關係探討28 第五節文獻小結30 第參章研究方法與架構31 第一節研究方法31 第二節研究架構32 第三節分析架構33 第四節研究範圍35 第五節研究對象36 第六節資料蒐集與分析36 第肆章個案介紹與分析38 第一節產業背景38 一、電腦軟體設計服務業38 二、雲端運算產業41 三、商業智慧48 第二節個案公司介紹50 一、台灣睿智的核心產品-Analyzer50 二、Analyzer CPM52 三、Analyzer Mobile53 四、Analyzer SaaS53 第三節個案公司發展歷程54 一、創業緣起54 二、台灣市場發展沿革57 三、美國市場發展沿革61 四、其他市場發展沿革65 五、台灣睿智發展沿革整理66 第四節個案分析:67 一、核心產品商業智慧前端軟體Analyzer的發展歷程67 二、其他產品的發展沿革76 三、台灣睿智動態能力整理與關係探討82 第伍章結論與建議90 第一節研究結論90 第二節研究貢獻92 第三節研究限制93 第四節後續研究建議94 參考文獻95

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