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研究生: 董建祺
Chien-Chi Tung
論文名稱: 個人社群影響力量表之建構
The Development of Personal Influence Scale in Social Media
指導教授: 林孟彥
Meng-Yen Lin
口試委員: 黃運圭
none
蔡瑤昇
none
葉穎蓉
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2017
畢業學年度: 106
語文別: 中文
論文頁數: 68
中文關鍵詞: 社會影響力網路意見領袖影響力者量表發展社群媒體
外文關鍵詞: Social influence, Online opinion leaders, Influencers, Scale Development, Social Media
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  • 隨著社群網站的普及,人們藉由社群建立關係,其中關係密切的個體,彼此之間會產生群集,每個群集的中心存在著關鍵少數的影響力者。本研究從兩級傳播理論的意見領袖概念出發,說明個人影響力的發展,並重新定義社會影響力之意涵,發展出新的學術名詞「粉力」。本研究先以質化訪談11位網路意見領袖與2位行銷專家,將訪談結果進行歸納整理,並發展量表題項,然後透過網路發放問卷,在300份有效樣本中進行探索與驗證此量表。研究結果顯示,本研究量表具有良好的信度與效度,並提出包含連結強度、同質性、內容持續性、內容易讀性及人格強度等五大構面,共計21個題項。本研究理論與實務貢獻在於建構出一個個人在社群影響力之工具,對行銷人員在尋找合作的影響力者時有一個篩選準則,並提供未來研究建議與方向。


    Social Network Sites (SNSs) are more popular, people build the relationships with social media. More strong connections between individuals will form a cluster. Every cluster of centrality has key influencers in social network. The study starts from a concept about opinion leaders in two-steps-flow theories to explain the development of personal influence. We redefined the meanings about social influence and proposed a new academic word “Fanly”. The study conducted qualitative interviews with 11 online opinion leaders and 2 marketing experts, and collected the results from interviews to build up a primary measure for the scale. The research conducted questionnaires to online surveys and obtains 300 valid samples. By using exploratory factor analysis and confirmatory factor analysis, we established a fanly scale with good reliability and validity. The study points out five constructs, including tie strength, homophily, content sustainability, and content readability. Moreover, twenty-one measuring items were identified. The study provides suggestions for the academic and management implications to build up a scale that marketers can follow the rules in doing the influencer marketing. The future research suggestions are provided as well.

    摘要I AbstractII 誌謝III 目錄IV 圖目錄VI 表目錄VII 1. 緒論1 2. 文獻回顧2 2.1 個人影響力的發展2 2.2 影響力者角色分類3 2.3 粉力的定義與內涵4 2.4 產品類別5 3. 研究方法5 3.1 個案訪談6 3.1.1 問題設計6 3.1.2 訪談對象6 3.1.3 訪談方式8 3.1.4 初步訪談結果8 3.2 量表建構17 3.2.1 量表發展步驟17 3.2.2 發展量表題項17 3.2.3 專家量表題項修正18 3.3 樣本施測18 4. 量表研究結果22 4.1 項目分析22 4.2 探索性因素分析27 4.2.1 構面確認27 4.2.2 探索性因素分析下的信度與效度27 4.3 驗證性因素分析28 4.3.1 樣本適切性與模型建構29 4.3.2 模型適配度檢驗30 4.3.3 信度與效度分析33 5. 結論與建議37 5.1 結論37 5.2 理論與實務意涵37 5.3 研究限制與未來研究建議38 參考文獻40 附錄一 正式問卷44 附錄二 粉力量表48 附錄三 二次編碼49

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