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研究生: 黃麒安
Qi-An Huang
論文名稱: 變革型領導對敏捷方法推行之影響—以組織變革理論為視角
The Influences of Transformational Leadership on the Implementation of Agile Method: From the perspective of organizational change theory.
指導教授: 魏小蘭
Hsiao-Lan Wei
口試委員: 黃世禎
Sun-Jen Huang
朱宇倩
Yu-Qian Zhu
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 101
中文關鍵詞: 敏捷轉型組織變革變革型領導團隊敏捷能力變革狀態
外文關鍵詞: Agile Transformation, Organizational Change, Transformational Leadership, Team Agility, Change Status
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  • 敏捷方法是基於敏捷精神所發展的工作方法,其強調透過較短的開發週期,漸進式的交付專案以快速反應客戶需求。近年來因應變動性需求與不明確需求專案增多,敏捷方法逐漸受到重視,許多企業開始導入敏捷方法。然而,現有關於敏捷方法推行過程的量化研究仍然短絀。
    敏捷方法的推行涉及組織制度與流程的改變,以及成員思維的轉換,本質上是在進行一場組織變革。因此本研究以組織變革理論為視角,解構敏捷方法推行過程的成功因素,使管理者能根據組織目前敏捷方法推行的變革狀態進行變革管理。並以變革型領導作為影響因子,探討在各個變革狀態下,其所造成的影響及彼此之間的關係。
    本研究以正在推行及使用敏捷方法的團隊為研究對象,以郵寄問卷、網路問卷以及直接至公司發放問卷進行調查。研究結果顯示:(1) 「變革型領導」對「變革準備程度」、「變革任務明確性」、「變革穩定力」有顯著的正向關係,(2) 「變革準備程度」與「變革任務明確性」對「團隊敏捷能力」有顯著的正向關係。這表示管理者,可以根據敏捷方法推行階段進行管理重點的調整,並透過變革型領導方式加強敏捷方法推行成效,提升團隊敏捷能力。


    Agile methods are the work processes based on the spirit of agility. It emphasizes a gradual delivery of projects through a short development cycle to quickly respond to customer needs. Recently, due to the increasing volatility and ambiguous demand, agile methods have gradually gained attention, and many companies have begun to introduce agile methods into their projects. However, there are few empirical studies related to the processes of implementing agile methods.
    The implementation of agile methods involves changes in organizational systems and processes, as well as the transformation of member thinking, essentially is an organizational change. Therefore, this study based on organizational change theory deconstruct the success factors of the agile method implementation processes, enabling managers to manage change according to the state of change implemented by the organization's current agile methods. And with the transformational leadership as the influencing factor, explore the impact and relationship between each other under various state of change.
    The survey was conducted by mailing questionnaires, online questionnaires, and directly to the company to issue questionnaires. The results of the study show that: (1) "Transformation leadership" has a significant positive relationship with " Degree of change readiness", "Change task clarity" and "Change stability". (2) " Degree of change readiness" and "Change task clarity" have a significant positive relationship with "Team agility". This means that managers can adjust the management focus priorities according to the agile method implementation stage, and enhance the effectiveness of agile methods and enhance team agility through transformational leadership.

    摘要 II Abstract III 誌謝 V 目錄 VI 表目錄 IX 圖目錄 X 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 2 第三節 研究目的 3 第四節 研究流程 4 第五節 論文架構 5 第二章 文獻探討 6 第一節 敏捷方法推行成效 6 2.1.1 敏捷方法與專案管理 6 2.1.2 敏捷方法推行成效與組織變革 8 2.1.3 小結 9 第二節 三階段變革模型 9 2.2.1 三階段變革模型的定義 10 2.2.2 三階段變革模型的構面 10 2.2.3 小結 13 第三節 變革準備程度 13 2.3.1 變革準備的定義 13 2.3.2 變革準備程度的構面 14 2.3.4 小結 15 第四節 變革任務明確性 15 2.4.1 變革任務明確性的定義 16 2.4.2 變革任務明確性的構面 16 2.4.4 小結 17 第五節 變革穩定力 17 2.5.1 變革穩定力的定義 17 2.5.2 變革穩定力的構面 18 2.5.4 小結 19 第六節 變革型領導 19 2.6.1 變革型領導的定義 19 2.6.2 變革型領導的理論基礎 20 2.6.3 變革型領導構面 22 2.6.4 小結 23 第七節 團隊敏捷能力 24 2.6.1 團隊敏捷能力的定義 24 2.6.2 團隊敏捷能力的衡量構面 25 2.6.3 小結 25 第三章 研究模型 27 第一節 研究架構 27 第二節 研究假說 28 第四章 研究方法 33 第一節 研究設計 33 第二節 問卷設計方法 34 4.2.1 變革準備程度 34 4.2.2 變革任務明確性 35 4.2.3 變革穩定力 36 4.2.4 變革型領導 38 4.2.5 團隊敏捷能力 40 第三節 資料分析方法 41 第五章 資料分析 44 第一節 樣本敘述性統計分析 44 第二節 樣本無回應偏差(Non-response bias) 48 第三節 驗證性因素分析 49 5.3.1 團隊平均分析 49 5. 3.2 信度 50 5. 3. 3 效度 52 5. 3.4 共同方法變異檢定 57 第四節 研究假說檢定 59 第五節 檢定分析結果說明 61 第六章 結論與建議 62 第一節 研究發現與結論 62 第二節 研究貢獻 67 第三節 研究限制 70 第四節 未來研究方向與建議 71 參考文獻 73 附錄1:因素結構矩陣與交叉負荷量 81 附錄2:研究邀請函 83 附錄3:研究大要 84 附錄4:正式問卷 85

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