簡易檢索 / 詳目顯示

研究生: 詹怡婷
Yi-ting Chan
論文名稱: 轉換型領導到績效的歷程:以意義管理觀點探討個人與工作契合與工作敬業的中介機制
The Relationship between Transformational Leadership and Performance: The Test of the Mediation Effect of Person-job Fit and Work Engagement from the Perspective of Meaning Management
指導教授: 吳宗祐
Tsung-Yu Wu
口試委員: 張譯尹
none
陳怡靜
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 57
中文關鍵詞: 轉換型領導工作敬業工作績效要求與能力契合需求與供給契合意義管理
外文關鍵詞: transformational leadership, work engagement, work performance, demand -ability fit, need-supply fit, meaning management
相關次數: 點閱:429下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究主要探究轉換型領導如何轉化部屬的內在價值觀與狀態,最終促使部屬有較高的績效展現。具體而言,本研究採用意義管理的觀點,探討個人工作契合(包含要求與能力契合、需求與供給契合)與工作敬業在轉換型領導在部屬工作績效的中介機制。其中,本研究採用問卷調查法,以台灣地區的全職員工為研究對象,以部屬與主管配對的方式進行施測,共回收有效問卷150份。研究結果顯示:(1)轉換型領導會透過要求與能力契合預測工作敬業;(2)轉換型領導會透過需求與供給契合以預測工作敬業;(3)要求與能力契合會透過工作敬業以預測工作績效;(4)需求與供給契合會透過工作敬業以預測工作績效。最後,提出相關的結果意涵、研究限制及未來研究建議。


    In this study, we draw on the perspective of meaning management and explore the process whereby transformational leadership passes its effect on job performance. We used questionnaires to survey full-time employees in Taiwan and finally collected 150 valid supervisor-subordinate dyad questionnaires. The results show that (1) transformational leadership affects demand-ability fit through work engagement; (2) transformational leadership affects need-supply fit through work engagement; (3) demand-ability fit affects work performance through the work engagement; (4) need-supply fit affects work performance through the work engagement. We discuss the theoretical and practical implications as well as the limitations and future research directions at the end.

    目錄VI 表目錄VII 圖目錄VIII 第壹章緒論1 第一節研究背景1 第二節研究動機與目的1 第貳章 文獻探討與研究假說5 第一節 意義管理5 第二節 轉換型領導7 第三節 個人與工作契合10 第四節 工作敬業11 第五節 個人與工作契合的中介效果12 第六節 工作敬業的中介效果15 第參章 研究方法19 第一節 樣本與施測程序19 第二節 研究工具20 第三節 資料分析方法21 第肆章 研究結果23 第一節 驗證性因素分析23 第二節 相關分析30 第三節 假設驗證32 第五章 討論36 第一節 研究結果之討論36 第二節 理論與實務意涵37 第三節 研究限制與未來研究建議39 第四節 結論40 參考文獻41 附錄52 附錄一、主管問卷52 附錄二、部屬問卷54

    彭台光、林鉦棽 (2008)。組織現象和層次議題: 非獨立性資料的概念和實徵。組織與管理,1(1),95-121。
    樊景立、鄭伯壎 (1997)。華人自評式績效考核中的自謙偏差:題意、謙虛價值及自尊之影響。中華心理學刊,39(2), 103-118。
    Avolio, B. J. (1999). Full leadership development: Building the vital forces in organizations. Thousand Oaks, CA: Sage.
    Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re‐examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire. Journal of Occupational and Organizational Psychology, 72(4), 441-462.
    Alarcon, G. M., & Lyons, J. B. (2011). The relationship of engagement and job satisfaction in working samples. The Journal of Psychology, 145(5), 463-480.
    Ashforth, B. E., & Humphrey, R. H. (1995). Emotion in the workplace: A reappraisal. Human relations, 48(2), 97-125.
    Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
    Antonakis, J., & House, R. J. (2002). An analysis of the full-range leadership theory: The way forward. In B. J. Avolio & F. J. Yammarino (eds.), Transformational and charismatic leadership: The road ahead (pp. 3-33). Greenwich, CT: JAI Press.
    Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265-269.
    Bass, B. M. (1985). Leadership and performance beyond expectations. New York: Free Press.
    Bass, B. M. (1986). Leadership: Good, better, best. Organizational Dynamics, 13(3), 26-40.
    Bass, B. M. (1998). Transformational leadership: Industry, military, and educational impact. Mahwah, NJ: Lawrence Erlbaum.
    Bass, B. M., & Avolio, B. J. (1997). Full range leadership development: Manual for the Multifactor Leadership Questionnaire (pp. 43-44). Palo Alto, CA: Mind Garden.
    Bass, B. M. (1999). Two decades of research and development in transformational leadership. European Journal of Work and Organizational Psychology, 8(1), 9-32.
    Bandura, A., & Cervone, D. (1986). Differential engagement of self-reactive influences in cognitive motivation. Organizational Behavior and Human Decision Processes, 38(1), 92-113.
    Barling, J., Weber, T., & Kelloway, E. K. (1996).Effects of transformational leadership training on attitudinal and financial outcomes: A field experiment. Journal of Applied Psychology, 81(6), 827.
    Bedeian, A. G. (1993). Management (3rd ed.). New York: Dryden Press.
    Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606.
    Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. San Francisco: Jossey-Bass.
    Bollen, K. A. (1990). Overall fit in covariance structure models: Two types of sample size effects. Psychological Bulletin, 107(2), 256-259.
    Bono, J. E., & Judge, T. A. (2003). Self-concordance at work: Toward understanding the motivational effects of transformational leaders. Academy of Management Journal, 46(5), 554-571.
    Brislin, R. W. (1980). Translation and content analysis of oral and written material. Handbook of Cross-Cultural Psychology, 2(2), 349-444
    Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods and Research, 21(2), 230-258.
    Bryman, A. (1992). Charisma and leadership in organizations (p. 198). London: Sage.
    Burns, J. M. (1978). Leadership. New York: Harper and Row.
    Burke, M. J. (2008). On the skilled aspect of employee engagement. Industrial and Organizational Psychology, 1(1), 70-71.
    Bycio, P., Hackett, R. D., & Allen, J. S. (1995). Further assessments of Bass's (1985) conceptualization of transactional and transformational leadership. Journal of Applied Psychology, 80(4), 468-478.
    Cable, D. M., & Judge, T. A. (1996). Person–organization fit, job choice decisions, and organizational entry. Organizational Behavior and Human Decision Processes, 67(3), 294-311.
    Cable, D., & DeRue, D. (2002). The convergent and discriminant validity of subject fit perceptions. Journal of Applied Psychology, 87(5), 875-883.
    Carless, S. A. (1998). Assessing the discriminant validity of transformational leader behaviour as measured by the MLQ1. Journal of Occupational and Organizational Psychology, 71(4), 353-358.
    Chinomona, R., Dhurup, M., & Chinomona, E. (2013). Does employee perceptions of fit to job, fit to organisation and fit to community influence job performance? The case of Zimbabwe’s manufacturing sector. South African Journal of Human Resource Management, 11(1), 1-10.
    Christian, M. S., Garza, A. S., & Slaughter, J. E. (2011). Work engagement: A quantitative review and test of its relations with task and contextual performance. Personnel Psychology, 64(1), 89-136.
    Conger, J. A. (1999). Charismatic and transformational leadership organizations: An insider’s perspective on these developing streams of research. Leadership Quarterly, 10(2), 145-179.
    Deci, E. L., & Ryan, R. M. (2000). The" what" and" why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268.
    Dvir, T., Eden, D., Avolio, B. J., & Shamir, B. (2002). Impact of transformational leadership on follower development and performance: A field experiment. Academy of Management Journal, 45(4), 735-744.
    Edwards, J. R. (1991). Person–job fit: A conceptual integration, literature review, and methodological critique. In I. T. Robertson & C. L. Cooper (Eds.), International review of industrial and organizational psychology (Vol. 6, pp. 283–357). Oxford, England: Wiley.
    Ekehammar, B. (1974). Interactionism in personality from a historical perspective. Psychological Bulletin, 81(12), 1026-1048.
    Ellis, H. C., & Hunt, R. R. (1993). Fundamentals of cognitive psychology. England: Brown Public Communications.
    Finn, J. D., & Rock, D. A. (1997). Academic success among students at risk for school failure. Journal of Applied Psychology, 82(2), 221-234.
    Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218–226.
    Flowers, V. S., & Hughes, C. L. (1973). Why employees stay. Harvard Business Review, 51(4), 49-60.
    Gioia, D. A., & Thomas, J. B. (1996). Identity, image, and issue interpretation: Sensemaking during strategic change in academia. Administrative Science Quarterly, 41(3), 370-403.
    Goffman, E. (1974). Frame analysis: An essay on the organization of experience. Cambridge, MA: Harvard University Press.
    Griffin, R. W. (1981). Supervisory behavior as a source of perceived task scope. Journal of Occupational Psychology, 54(3), 175-182.
    Griffin, R. W., Bateman, T. S., Wayne, S. J., & Head, T. C. (1987). Objective and social factors as determinants of task perceptions and responses: An integrated perspective and empirical investigation. Academy of Management Journal, 30(3), 501-523.
    Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279.
    Hair, J. F., & Son, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis. Upper Saddle River, NJ: Pearson Prentice Hall.
    Halbesleben, J. R., & Wheeler, A. R. (2008). The relative roles of engagement and embeddedness in predicting job performance and intention to leave. Work & Stress, 22(3), 242-256.
    Hamid, S. N. A., & Yahya, K. K. (2011). Relationship between person-job fit and person-organization fit on employees’ work engagement: a study among engineers in semiconductor companies in Malaysia. Annual Conference on Innovations in Business and Management (pp.1-30). London: The Center for Innovations in Business and Management Practice.
    Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of Applied Psychology, 87(2), 268-279
    Hatfield, S. L. (2002). Understanding the four generations to enhance workplace management. AFP Exchange, 22(4), 72-74.
    House, R. J. (1977). A 1976 theory of charismatic leadership effectiveness. Leadership: The cutting edge (pp. 189-207). Carbondale: Southern Illinois University Press.
    Hoffman, B. J., Bynum, B. H., Piccolo, R. F., & Sutton, A. W. (2011). Person-organization value congruence: How transformational leaders influence work group effectiveness. Academy of Management Journal, 54(4), 779-796.
    Hu, L. T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to under parameterized model misspecification. Psychological Methods, 3(4), 424-453.
    Jamrog, J. (2004). The perfect storm: The future of retention and engagement. Human Resource Planning, 27(3), 26-33.
    Jones, J. R., & Harter, J. K. (2005). Race effects on the employee engagement-turnover intention relationship. Journal of Leadership and Organizational Studies, 11(2), 78-88.
    Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: a meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755-768
    Jung, D. I., & Avolio, B. J. (2000). Opening the black box: An experimental investigation of the mediating effects of trust and value congruence on transformational and transactional leadership. Journal of Organizational Behavior, 21(8), 949-964.
    Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
    Kark, R., Shamir, B., & Chen, G. (2003). The two faces of transformational leadership: empowerment and dependency. Journal of Applied Psychology, 88(2), 246.
    Kelloway, E. K. (1998). Using LISREL for structural equation modeling: A Researcher's Guide. Thousand Oaks, CA: Sage Publications.
    Kenny, D. A., & Judd, C. M. (1986). Consequences of violating the independence assumption in analysis of variance. Psychological Bulletin, 99(3), 422-431.
    Kristof-Brown, A. L., & Guay, R. P. (2011). Person-Environment Fit. Washington D.C: American Psychology Association.
    Kristof-Brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of individual's fit at work: A meta-analysis of person-job, person-organization, person-group, and person-supervisor fit. Personnel Psychology, 58(2), 281-342.
    Krishnan, V. R. (2002).Transformational leadership and value system congruence. International Journal of Value-Based Management, 15(1), 19-33.
    Kanfer, R. (1990). Motivation and individual differences in learning: An integration of developmental, differential and cognitive perspectives. Learning and Individual Differences, 2(2), 221-239.
    Knippenberg, D. V., & Sitkin, S. B. (2013). A critical assessment of charismatic transformational leadership research: back to the drawing board? Academy of Management Annals, 7(1), 1-60.
    Kolenko, T. A., & Aldag, R. J. (1989). Congruence perceptions and managerial career/work outcomes: An exploratory analysis. Paper presented at the meeting of the National Academy of Management.
    Lewin K. (1935). Dynamic theory of personality. New York : McGraw-Hill.
    Lowe, K. B., & Gardner, W. L. (2000). Ten years of The Leadership Quarterly: Contributions and challenges for the future. Leadership Quarterly, 11(4), 459-514.
    Lowe, K. B., Kroeck, K. G., & Sivasubramaniam, N. (1996). Effectiveness correlates of transformational and transactional leadership: A meta-analytic review of the MLQ literature. The Leadership Quarterly, 7(3), 385-425.
    Liao, H., & Chuang, A. C. (2007). Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships. Journal of Applied Psychology, 92(4), 1006-1019.
    MacKenzie, S. B., Podsakoff, P. M., & Rich, G. A. (2001). Transformational and transactional leadership and salesperson performance. Journal of the Academy of Marketing Science, 29(2), 115-134.
    Manson, J. (2007), Person-job fit and its relationship with work attitudes: a study of Christian missionaries from Australasia. Master’s thesis, Massey University, Auckland.
    Maslach, C., & Leiter, M. P. (1997). The truth about burnout. San Francisco, CA: Jossey-Bass.
    Medsker, G. J., Williams, L. J., & Holahan, P. J. (1994). A review of current practices for evaluating causal models in organizational behavior & human resources management research. Journal of Management, 20(2), 439-464.
    Murray HA. (1938). Explorations in personality. New York: Oxford University Press.
    Muthen, B. O. (1994). Multilevel covariance structure analysis. Sociological Methods and Research, 22(3), 376-398.
    Nunnally, J. C. (1978). Psychometric theory. New York: McGraw Hill Book Company.
    Parsons, F. (1909). Choosing a vocation. Boston: Houghton Mifflin.
    Pervin, L. A. (1968). Performance and satisfaction as a function of individual-environment fit. Psychological Bulletin, 69(1), 56.
    Piccolo, R. F., & Colquitt, J. A. (2006). Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal, 49(2), 327-340.
    Pillai, R., Schriesheim, C. A., & Williams, E. S. (1999). Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study. Journal of Management, 25(6), 897-933.
    Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
    Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The Leadership Quarterly, 1(2), 107-142.
    Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.
    Poole, P. P., Gioia, D. A., & Gray, B. (1989). Influence modes, schema change, and organizational transformation. The Journal of Applied Behavioral Science, 25(3), 271-289.
    Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40(3), 879-891.
    Purvanova, R. K., Bono, J. E., & Dzieweczynski, J. (2006). Transformational leadership, job characteristics, and organizational citizenship performance. Human Performance, 19(1), 1-22.
    Rafferty, A. E., & Griffin, M. A. (2004). Dimensions of transformational leadership: Conceptual and empirical extensions. The Leadership Quarterly, 15(3), 329-354.
    Ramlall, S. (2004). A review of employee motivation theories and their implications for employee retention within organizations. Journal of American Academy of Business, Cambridge, 5(1/2), 52 - 63.
    Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53(3), 617-635.
    Ruch, W. (2005). Full engagement. Leadership Excellence, 22(12), 11.
    Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and job design. Administrative Science Quarterly, 23(2), 224-254.
    Salanova, M., Agut, S., & Peiro, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90(6), 1217-1227.
    Schaufeli, W. B., & Bakker, A. B. (2003). UWES—Utrecht work engagement scale: Test manual. Utrecht, Netherlands: Department of Psychology, Utrecht University.
    Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30(7), 893-917.
    Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92.
    Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of Organizational Behavior, 25(3), 293-315.
    Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. Work engagement: A handbook of essential theory and research (pp. 10-24). New York: Psychology Press.
    Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30(7), 893-917.
    Schultz, A. (1962). Collected papers I: The problem of social reality. Hague, Netherlands: Nijhoff.
    Schutz, A. (1982). The problem of social reality. In Collected Papers: Springer Netherlands .
    Schwandt, T. A. (1994). Constructivist, interpretivist approaches to human inquiry. Thousand Oaks, CA: Sage.
    Scroggins, W. A. (2006). Managing meaning for strategic change: The role of perception and meaning congruence. Journal of Health and Human Services Administration, 29(1), 83-103.
    Shamir, B., House, R. J., & Arthur, M. B. (1993). The motivational effects of charismatic leadership: A self-concept based theory. Organization Science, 4(4), 577-594.
    Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9(1), 89-110.
    Shuck, B., Reio Jr, T. G., & Rocco, T. S. (2011). Employee engagement: An examination of antecedent and outcome variables. Human Resource Development International, 14(4), 427-445.
    Smircich, L., & Morgan, G. (1982). Leadership: The Meaning Management. Journal of Applied Behavioral Science, 18(3), 257-273.
    Smythe, J. (2007). Employee engagement-its real essence. Human Resource Management International Digest, 15(7), 11-13.
    Sosik, J. J. (2006). Full range leadership: Model, research, extensions and training. New York: Routledge.
    Sosik, J. J., Avolio, B. J., & Kahai, S. S. (1997). Effects of leadership style and anonymity on group potency and effectiveness in a group decision support system environment. Journal of Applied Psychology, 82(1), 89-103
    Steiger, J. H., & Lind, J. C. (1980). Statistically-based tests for the number of common factors. Paper presented at the Annual Meeting of the Psychometric Society. Iowa City, IA.
    Tims, M., Bakker, A. B., & Xanthopoulou, D. (2011). Do transformational leaders enhance their followers’ daily work engagement? The Leadership Quarterly, 22(1), 121-131.
    Tversky, A., & Kahneman, D. (1981). The framing of decisions and the psychology of choice. Science, 211(4481), 453-458.
    Vroom, V. H., & Jago, A. G. 2007. The role of the situation in leadership. American Psychologist, 62(1), 17–24.
    Wang, G., Oh, I. S., Courtright, S. H., & Colbert, A. E. (2011). Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research. Group & Organization Management, 36(2), 223-270.
    Weber, M. (2009). The theory of social and economic organization. New York: Simon and Schuster.
    Weber, M. (1947). The theory of economic and social organization. New York: Oxford University Press.
    Weick, K. E. (1979). The social psychology of organizing (2nd ed.). New York: McGraw-Hill, Inc.
    Williams, L. J., & O’Boyle, E. Jr., (2008). Measurement models for linking latent variables and indicators: A review of human resource management research using parcels. Human Resource Management Review, 18(4), 233-242.
    Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009a). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74(3), 235-44.
    Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009b). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82(1), 183-200.
    Yukl, G. A. (1989). Leadership in organizations. Englewood Cliffs, NJ: Prentice Hall.
    Yukl, G. (1999). An evaluation of conceptual weaknesses in transformational and charismatic leadership theories. The Leadership Quarterly, 10(2), 285-305.
    Yammarino, F. J., & Avolio, B. J. (2013). Transformational and charismatic leadership: The road ahead (10th Anniversary edition). Emerald Group Publishing.
    Zhu, W., Avolio, B. J., & Walumbwa, F. O. (2009). Moderating role of follower characteristics with transformational leadership and follower work engagement. Group and Organization Management, 34(5), 590-619.

    無法下載圖示 全文公開日期 2019/07/24 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE