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研究生: 伊瑪
Ilma - Mufidah
論文名稱: 安全文化與員工背景影響之研究ㄧ以台灣金屬產業為例
Safety Culture Questionnaire Exploration, Evaluation and Worker Background Influence Identification-A Case Study in Taiwan Metal Industries
指導教授: 林樹強
Shu-Chiang Lin
口試委員: 林久翔
Joe Lin
溫照華
Charles Wen
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 107
中文關鍵詞: 金屬工業問卷調查安全文化安全氣候結構方程模型驗證性因素分析
外文關鍵詞: Metal Industry, Questionnaire, Safety Culture, Safety Climate, Structural Equation Modeling, Confirmatory Factor Analysis
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  • 包括台灣在內,現今許多國家相當關注與安全性相關之議題,其中事故發生率被視為相當重要的一環。台灣政府試圖透過發展安全文化調查問卷來提高工業安全。不幸的是,安全文化相當複雜,難以單單使用問卷調查就可以了解。因此,在本研究中以台灣的金屬工業為例,對政府所制定的調查問卷進行評估。評判該問卷是否能準確地量測所欲調查之產業的安全環境問題,以創造良好的安全文化來改善工作場所的安全。研究結果顯示,建議將問卷名稱改為安全氣候調查問卷,而非安全文化調查問卷。由於僅使用安全文化此詞彙難以描述其中的複雜程度。此外,在問卷分析的過程中發現十個初始因素中僅有有三個因素通過了效度的驗證。而通過驗證的因素分別為安全感知、安全溝通、安全管理系統。基於安全氣候的量測,上述三個因子的分析結果顯示當安全氣候的範圍在3.9-4.2時,將其視為良好的安全環境。且安全溝通的重要性高於安全感知與安全管理系統。此外,勞工的背景被證實對安全的工作環境的具有巨大的影響力。可將結果作為未來改造環境的因素,提升台灣金屬工業的安全性。未來研究可以朝重建模型,以及重新設計以安全氣候為基底的調查問卷進行。為了因應勞工背景與安全氣候相互影響,在未來設計調查問卷時,可將其內入考量。


    Safety is a major issue in many countries including Taiwan, in which the accident rate is still high. Therefore, Taiwanese government tries to improve the safety culture of its industries by developing safety culture questionnaire. Unfortunately, safety culture is complex and hard to be assessed using questionnaire. Thus, this research aims are evaluating the government developed questionnaire, assessing safety climate level in Taiwan metal industries as high risk industry and identifying the influence of worker background towards safety climate in order to create better strategy of safety culture improvement. The result shows that more consideration should be given to the questionnaire name regarding to the use of safety climate questionnaire instead of safety culture questionnaire. This is due to the complexity of the safety culture concept that is hard to be captured using questionnaire. Moreover, based on questionnaire evaluation result, there are some limitations in the questionnaire development process. This is indicated as the cause of lack of validity found further in the questionnaire. Due to the validity issue, there are 3 factors that are proven to be valid and reliable among all 10 initial factors used in the questionnaire. The valid and reliable proven factors are safety perception, safety communication, and safety management system which will be used for further analysis. Based on the safety climate measurement result, those 3 valid and reliable factors shows the safety climate level ranges from 3.9-4.2 which considered as good safety climate. However, there is still room for improvement regarding to safety communication due to the lowest level comparing with the remaining two safety climate factors. Moreover, some workers backgrounds are proven to have strong influence towards safety climate. This can be used to create the effective strategies to improve safety culture in Taiwan metal industries. Further research is to reconstruct the model as well as re-develop the questionnaire based on safety climate questionnaire development process. Moreover, the possibilities of interaction among workers backgrounds as independent variables needs to be considered by analyzing its influence toward safety climate simultaneously if the interaction among independent variables is found.

    ABSTRACTi ACKNOWLEDGEMENTiii TABLE OF CONTENTiv LIST OF FIGUREvi LIST OF TABLEvii Chapter 1 INTRODUCTION1 1.1Research Background1 1.2Research Objectives3 1.3Limitation and Assumption3 1.4Research Outline3 Chapter 2 LITERATURE REVIEW4 2.1Brief Introduction of the Targeted Metal Company4 2.2Organizational Triangle4 2.3Safety Culture vs Safety Climate6 2.4Questionnaire for Assessing Safety Culture8 2.5Safety Climate Questionnaire Development Process8 2.5.1Information Gathering9 2.5.2Initial Survey Items Development9 2.5.3Testing11 2.5.4Analysis12 2.5.5Implementation13 2.5.6Further Analysis13 2.6Missing Value Analysis15 2.7Reliability15 2.8Structural Equation Modeling15 2.8.1Path Model16 2.8.2Confirmatory Factor Analysis16 2.9Safety Climate in Related with Worker’s Background-One Way ANOVA21 Chapter 3 RESEARCH METHODLOGY AND HYPOTHESIS23 3.1Survey and Study Population23 3.2Questionnaire and Study Variables23 3.2.1Safety Climate23 3.2.2Personal Background24 3.2.3Job Related Background24 3.2.4Experienced Injury Background25 3.2.5Experienced Training Background26 3.3Data Analysis Procedure26 3.3.1Questionnaire Evaluation26 3.3.2Safety Climate Measurement27 3.3.3Workers Background Influence Identification towards Safety Climate Factors-Proposed Hypothesis27 Chapter 4 RESULT AND DISCUSSION32 4.1Questionnaire Evaluation32 4.1.1Evaluation of Questionnaire Name32 4.1.2Evaluation of Questionnaire Development Process32 4.1.3Evaluation of Questionnaire Validity and Reliability35 4.2Safety Climate Measurement45 4.3Workers Background Influences Identification towards Safety Climate Factors46 Chapter 5 CONCLUSION AND FUTURE STUDY61 REFERENCES62 APPENDIX68

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