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研究生: 鄭怡莘
Yi-Hsin Cheng
論文名稱: 敏捷開發流程的應用與發展-以系統科技研發中心為例
The Application and Development of Agile Development Process – A Case Study of System Technology R&D Center
指導教授: 黃世禎
Sun-Jen Huang
口試委員: 徐俊傑
Chiun-Chieh Hsu
劉俞志
Julie Yu-Chih Liu
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 45
中文關鍵詞: 敏捷開發流程Scrum價值創造
外文關鍵詞: Agile Development Process, Scrum, Value Creation
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  • 創新與速度是企業競爭致勝的關鍵因素,研發專案的最大挑戰在於一方面要應付變動中的需求,一方面要在緊縮的時程與預算內完成專案,所以研發團隊除了在技術上必須日益精進,更需要運用有效的開發流程,以確保團隊能夠發揮綜效;這正是敏捷開發流程於近年來興起的主要原因。
    本研究透過文獻探討深入瞭解敏捷開發的精神價值與原則方法,並選擇敏捷開發方法中目前最流行的Scrum框架中運用的方式與角色,與個案實務經驗進行差異分析,再透過個案分析導入敏捷開發流程的策略過程與導入後所獲得的效益,佐以成功關鍵因素,建構一個價值創造之敏捷開發模式架構,供其他準備導入的企業做為參考,以減少導入障礙,並加速獲得導入敏捷開發所帶來的效益。


    Innovation and speed are key factors to enterprise competition success. For a R&D team, the major challenges are how to manage the frequent project change requests and close the projects in time and in budget. Therefore, in order to capture synergy benefit for a team, it not only needs to advance its technology but also adopts the productive development process. That’s why Agile Development Process is getting more and more popular.
    This thesis tries to further explore the values and principles of Agile Development Process, and the artifacts and roles of Scrum Framework -- currently the most popular Agile Development methodology by literature review and compare with the original development process of system technology R&D center. Also this thesis analyzes the case about how they implement Agile Development Process and what the benefits they obtain afterward. In the end, this thesis construct a Value Creation Agile Development Model for other companies reference, in order to help them remove obstacles and speed up to get the benefits from Agile Development Process implementation.

    摘 要 I ABSTRACT II 誌 謝 III 目 錄 IV 表 目 錄 VI 圖 目 錄 VII 圖 目 錄 VII 第1章 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 2 1.3 研究架構 3 第二章 文獻探討 4 2.1 敏捷軟體開發(Agile Software Development) 4 2.1.1 敏捷軟體開發宣言(Agile Manifesto) 4 2.1.2 敏捷軟體開發原則(Agile Principles) 7 2.2 Scrum 9 第三章 研究方法 12 3.1 研究設計 12 3.2 研究架構 14 第四章 個案研究與分析 16 4.1 個案系統研發中心簡介 16 4.2 個案導入敏捷開發背景過程及策略規劃 19 4.2.1 導入敏捷開發背景 19 4.2.2 導入敏捷開發策略規劃 20 4.2.3 導入敏捷開發實作 22 4.2.4 導入方法探討 25 4.3 導入後效益分析 33 4.3.1 效益分析 33 4.3.2 成功關鍵因素 35 4.3.3 價值分析 37 第五章 結論與建議 39 5.1 研究結論 39 5.2 企業導入建議 41 5.3 後續研究建議 42 參考文獻 43

    [1] Thomas E. M., Jim D., David N., Brian P., Daryl C. P., and Susan L.,“Predicts 2010: Agile and Cloud Impact Application Development Directions”, Gartner Research (2009)
    [2] http://www.versionone.com/pdf/2010_State_of_Agile_Development_Survey_Results.pdf, 2010 State of Agile Development Survey Results
    [3] http://agilemanifesto.org/, Agile Manifesto
    [4] http://agilemanifesto.org/principles.html, Agile Principles
    [5] http://itriexpress.blogspot.com/2010/03/soft-skills.html, Soft Skills
    [6] Martin, R. C., “Agile software development: Principles, patterns, and practices”, Prentice Hall (2002)
    [7] http://zh.wikipedia.org/zh-tw/Scrum, Scrum
    [8] Mike Cohn,“Succeeding with Agile: Software Development Using Scrum”, Addison-Wesley Professional, (2009)
    [9] Schwaber, K., and Beedle, M.,“Agile software development with Scrum”, Prentice Hall (2002)
    [10] David N., “Agile Foundation: Scrum”, Gartner Research (2010)
    [11] http://scrum.tw/index.php/aboutscrum, A Simple Intro of Scrum
    [12] Miles, M. B., and Huberman, A. M., “Qualitative data analysis: An expanded sourcebook”, (2nd ed.), Thousand Oaks, CA: Sage (1994)
    [13] Yin, R. K., “Case study research: Design and methods”, (4th ed.), Thousand Oaks, CA: Sage, (2009)
    [14] http://www-01.ibm.com/software/awdtools/rtc/, Rational Team Concert
    [15] 陳湘揚等著,「軟體工程:物件導向程式設計與UML系統分析實作」,博碩 (2004)。
    [16] http://www.ithome.com.tw/itadm/article.php?c=34548, ALM專題系列之二:中小型企業最適用的敏捷式開發流程
    [17] Philippe K., “From Waterfall to Iterative Lifecycle: A Tough Transition for Project Managers”, Rational Software White Paper (2004)
    [18] http://en.wikipedia.org/wiki/Waterfall_model, Waterfall Model
    [19] http://www.crisp.se/henrik.kniberg/Kanban-vs-Scrum.pdf, Kanban-vs-Scrum
    [20] 江世雄等譯,齋藤顯一原著,「實學:找回解決問題的能力」,漫遊者文化 (2007)。
    [21] http://www.npf.org.tw/post/3/8156, 2010台灣WEF競爭力排名分析
    [22] http://jonahramball.com/business/10-things-that-makes-apple-successful/, 10 things that makes Apple successful, Posted on 23 April 2009 by Jonah Ramball
    [23] Barry B., and Richard T., “Management Challenges to Implementing Agile Processes in Traditional Development Organizations”, IEEE Software, (2005)

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