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研究生: 周家豪
Jia-hao Chou
論文名稱: 官方電影部落格迴響之研究
The study of official movie blog’s comments
指導教授: 林孟彥
Meng-Yen Lin
口試委員: 欒斌
Luarn, Pin
蔡瑤昇
Tsai, Y. S.
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 65
中文關鍵詞: web2.0部落格網路口碑迴響內容分析法
外文關鍵詞: web2.0, blog, e-word of mouth, blog comments, content analysis
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  • 本研究以內容分析法來檢視官方電影部落格的迴響,試圖探索出部落格迴響的輪廓。而這1500筆迴響是來自10部不同類型,且為該類型瀏覽人數最高的電影部落格。這些迴響是透次數、主觀性、情緒性、附語言、對話性來編碼,並進行分析。結果顯示,具有主觀性的迴響有大半會參雜不同的情緒,而這些大量的主觀性迴響也可當作消費者的意見來源;不僅如此,具愈豐富情緒的迴響,愈能刺激出部落格的瀏覽人數;此外,這些情緒性的迴響有超過七成都會使用附語言。一直以來,有關部落格的研究都忽略迴響這一部分,而本文從迴響的角度來看官方部落格的經營,一方面補足學術上的所欠缺的部落格迴響研究,另一方面提供業者,可利用迴響的特性,增強部落格的運用。


    This research examines the comments of official movie blog through content analysis and probed further for blog comments profile. These 1500 comments come from the 10 different genres’ official movie blogs which have the highest browsing frequency in each field. The comments are coded and analyzed by frequency, subjectivity, sentiment, paralinguistics, and feedback dialogue. The results represent the comments which have subjectivity are mixed with different sentiments and these comments could also be the source of customer opinion. Moreover, the more plentiful sentiment comments, the higher blog browsing frequency. Furthermore, there are more than 70% sentiment comments with paralinguistic use. The researches concerning blog field disregard the comments effect for a long period. However, this article observes the operation of official movie blog from comments’ point of view. On the one hand, it could make up the shortage of academy; on the other hand, it could be taken advantage of the comments characteristics for companies to enhance blog application.

    中文摘要I 英文摘要II 誌謝III 目錄IV 表目錄VI 圖目錄VII 第一章 緒論1 第一節 背景介紹1 第二節 研究動機與目的1 第二章 文獻回顧3 第一節 WEB2.03 第二節 部落格6 第三節 部落格迴響9 第四節 部落格迴響與網路口碑11 第五節 電影部落格迴響12 第三章 研究方法12 第一節 內容分析法13 第二節 語義分析法14 第三節 挑選電影部落格的原則14 第四節 資料蒐集18 第五節 選取研究人員的原則20 第六節 編碼原則20 第七節 研究進行步驟21 第四章 分析結果25 第一節 次數27 第二節 主觀性32 第三節 情緒性35 第四節 附語言39 第五節 對話性43 第五章 結論與建議46 第一節 結論與管理意涵46 第二節 研究貢獻47 第三節 研究限制47 第四節 未來研究48 參考文獻49

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